Compare ClickSoftware vs FieldAware vs Izenda

More Information More Information More Information

Crozscore:

87%
what is this?
87%
41%
interest rising

Crozscore:

86%
what is this?
88%
33%
interest rising

Crozscore:

89%
what is this?
95%
39%
interest falling
ClickSoftware screenshot view 4 more FieldAware screenshot view 3 more Izenda screenshot view 2 more

Software Description:

ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.

Software Description:

FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.

Software Description:

Izenda is a self-service reporting platform that embeds directly into web applications and connects to SQL Server, Oracle, MySQL and other data sources. End users get an easy to use business intelligence tool for data discovery, fully integrated with the look and feel, navigation and data security of their application, viewable and sharable anywhere and on any device. Izenda embeds rapidly and seamlessly into applications, to help software companies get enhanced analytics to market fast, improve sales and customer retention, and free scarce technical resources to focus on innovating their products.

Features:

  • Customer Management
  • Forecasting
  • Scheduling

Features:

  • Travel Management
  • Gantt Charts
  • Data Import
  • Data Export
  • API
  • Billing/Invoicing
  • Scheduling
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking

Features:

  • Data Visualization
  • API
  • Analytics
  • Dashboard
  • Multi-User
  • Notifications
  • Scheduling
  • External Integrations
  • Data Export
  • Inventory Tracking
  • Multi-Site

Summary:

  • Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.

  • Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.

  • Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.

  • Customer Management Features: Appointment Management; Appointment Reminders; Contact Database; Contact Management.

  • Business Intelligence Features: Custom Reports; Dashboard; Service History.

  • Project Management Features: Gantt Chart; Reminders; Task Management.

Summary:

  • Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.

  • Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.

  • Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.

  • Tasks List: Tasks can be created, filtered, imported, exported, and printed.

  • PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.

Summary:

  • Self-service reporting and dashboards built to be embedded in applications

Pricing:

  • Credit card required: N/A
  • Pricing on demand.

Pricing:

  • Credit card required: N/A
  • They have three pricing plans: Pro, Premium, and Enterprise.
    Starting price: $70.00/month.
    Free trial available.

FAQs:

    Who are the main user groups of this service?
  • ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.

  • What is this service generally used for?
  • It is generally used for workforce management and field service management.

  • What platforms does this service support?
  • It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.

  • Does this service integrate with any other apps?
  • It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They provide 24/7 online support, brochures, case studies, and video tutorial.

FAQs:

    Who are the main user groups of this service?
  • FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.

  • What is this service generally used for?
  • It is generally used as field service management solution.

  • What platforms does this service support?
  • It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with NetSuite.

  • Does this service integrate with any other apps?
  • FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.

  • Does this service offer an API?
  • FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.

  • Does this service offer guides, tutorials and or customer support?
  • They provide videos, webinars, eBooks, and online support.

FAQs:

    Who are the main user groups of this service?
  • Izenda’s embedded analytics platform was designed for use by software companies, solutions providers and IT development teams working inside of enterprise organizations. Our platform embeds a complete, fully white labeled business intelligence suite rapidly and seamlessly into their existing applications.

    We offer an OEM-friendly licensing model that provides unlimited distribution of Izenda embedded inside applications as an annual subscription. It features:
    * all Izenda modules (including Vision, Maps, Fusion, Forms and Language Pack)
    * unlimited use - no per user, customer or core limitations or fees
    * both production and development instances
    * transparent, predictable pricing that aligns with future growth

  • What is this service generally used for?
  • Izenda helps software companies get enhanced analytics to market faster, improve
    sales of their applications and customer retention, and free scarce technical resources to focus
    on innovation. Our platform allows them to deliver real-time business intelligence to application end users that:
    * Reports from multiple data sources
    * Allows aliasing of database fields with business-friendly terms
    * Lets non-technical users write queries without knowing SQL
    * Leverages existing security models, including user roles and access rights, to tailor reporting for different users

  • Does this service integrate with any other apps?
  • Izenda is purpose-built as an OEM solution that empowers software companies to integrate analytics within their applications, whether they be in the cloud, on premise or a hybrid deployment. Fully exposed JavaScript, CSS and HTML, and over 900 configurable settings, methods and classes mean that Izenda's analytics can be styled to seamlessly integrate with any application.

  • What platforms does this service support?
  • Fully responsive, browser agnostic and touch-device ready, Izenda renders in pure HTML, to allow for creation and consumption of analytics anywhere, at any time. No desktop tools, plug-ins or separate mobile apps are required.

  • Does this service offer an API?
  • Yes. Izenda is highly customizable via the Izenda API.

  • What are some applications this service is commonly used in tandem with?
  • Government agencies, healthcare, financial services, education, logistics, insurance and manufacturing are just a few of the verticals that have deployed with Izenda. Our software is embedded inside EHR, HCM, CRM, SCM and other types of software. In fact, every day over a million end users worldwide rely on analytics from Izenda to make data-driven decisions.

  • Does this service offer guides, tutorials and or customer support?
  • Izenda professional work closely with our customers to guarantee a rapid and successful integration. This includes providing professional services to support optimal configuration and best practices for branding and adoption. We also provide additional training on site, tutorial videos, a robust wiki and customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • For application end users, Izenda allows the creation and sharing of reports and dashboards with other users - always respecting an application's tenant- and role-based security. For software companies, Izenda easily scales analytics across multi tenant applications.

Publisher:

Founded:
1985
Based in:
Petah Tiqva
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
2009
Based in:
Plano
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Izenda
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
Back to top