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About ClickSoftware

ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.

About EZOfficeInventory

Our leading Asset Tracking Software enables you to manage assets and their maintenance schedules, track work orders and POs, and draft custom alerts for greater control. EZOfficeInventory comes with a mobile app to scan QR Code and Barcode labels and manage service tickets on the go. Historical data and actionable reports make this a must have for all your asset management needs. We're also integrated with Zendesk, Salesforce, ADFS and more. Try us out for free with a 15 day trial!

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Calendar Management
  • Data Export
  • Data Import
  • External Integrations
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Task Scheduling/Tracking

Summary

  • Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.

  • Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.

  • Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.

  • Customer Management Features: Appointment Management; Appointment Reminders; Contact Database; Contact Management.

  • Business Intelligence Features: Custom Reports; Dashboard; Service History.

  • Project Management Features: Gantt Chart; Reminders; Task Management.

Summary

  • Lower costs by optimizing maintenance

  • Track and manage Maintenance events

  • Reduce equipment downtime

  • Schedule services well in advance to reduce equipment breakdowns and idle times

  • Track service vendor costs to map out a cost-effective maintenance routine

  • Customizable alerts ensure services are flagged up in advance. This increases accountability and lowers the time to resolution on maintenance.

  • The service triage feature automates maintenance after checkin, improving asset productivity and reducing Mean Time Between Failures (MTBF).

  • Use our CMMS software to set recurring services at regular intervals, ensuring effortless compliance with health and safety regulations.

  • Manage service tickets for a detailed maintenance history. Include details about servicing vendors and costs to improve repair decisions.

Pricing

  • Credit card required: No
  • Pricing on demand.

FAQs

    Who are the main user groups of this service?
  • ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.

  • What is this service generally used for?
  • It is generally used for workforce management and field service management.

  • What platforms does this service support?
  • It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.

  • Does this service integrate with any other apps?
  • It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They provide 24/7 online support, brochures, case studies, and video tutorial.

FAQs

    What is this service generally used for?
    • Asset Tracking
    • Fixed Asset Management
    • Work Order Management
    • IT Asset Tracking
    • Inventory Control
    • Tool Tracking
    • Equipment Maintenance
    • Barcode, QR Code, RFID
  • Does this service integrate with any other apps?
  • https://www.ezofficeinventory.com/integrations
    Zendesk
    Jira
    Onelogin
    Okta
    Dropbox
    Centrify
    PingIdentity
    OneDrive
    Hardware (Scanners & Printers)

  • What platforms does this service support?
  • SaaS

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • It caters to the needs of different industries by making it easy for them to track all types of items including IT assets, AV equipment, furniture, construction tools, medical equipment, etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Vendor Information

Founded:
1985
Based in:
Petah Tiqva
Employees:
501-1000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Other

Who uses ClickSoftware
  • Startups
  • SMEs
  • Enterprises
Regional Restrictions:
No restrictions.

Other

Who uses EZOfficeInventory
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

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