Compare ClickSoftware vs mHelpDesk vs ERP-ONE+

More Information More Information More Information

Crozscore:

83%
what is this?
90%
42%
interest falling

Crozscore:

83%
what is this?
72%
44%
interest falling

Crozscore:

72%
what is this?
33%
interest falling
ClickSoftware screenshot view 4 more mHelpDesk screenshot view 4 more ERP-ONE+ screenshot view 2 more

Software Description:

ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

ERP-ONE+ is Distribution One’s enterprise resource planning (ERP) solution that specializes in the wholesale and distribution industry. This intuitive 64-bit turnkey system supplies all the features businesses require to automate their processes including Accounting, Order Entry, Inventory Control, Warehouse Management, CRM, Sales Reporting and Analysis and so much more. ERP-ONE+ also includes high-demand functionality like Quality Control Tracking, RF Scanning, VMI (Vendor Managed Inventory), and Lot Control. Featuring an easy-to-use interface, the 64-bit ERP-ONE+ provides rapid access to all related customer and product data.

ERP-ONE+ supports multiple industries including but not limited to: Industrial Supply, Fastener Distribution, Janitorial and Sanitary Suppliers, Food & Beverage, FMCG, Electrical, and Retail Distributors. ERP-ONE+ is highly recommended for businesses with revenues between $5 million and $50 million, have 11-250+ employees, and have 5+ users to access the system.

The ERP-ONE+ software is designed for buyers who are looking for broad suite functionality and want one fully interconnected system to take care of their entire operational needs. Because Distribution One provides a complete solution, buyers can focus on choices of third party integrations and the deployment model that works best for them. Regarding integration options, buyers can easily integrate with leading shippers like FedEx and UPS using EDI (Electronic Data Interchange) to handle their logistics and tracking needs. Supplementary API (Application Data Interface) services, Mobile Applications, and hosted e-Commerce solutions all expand the scope of business functionality giving companies more time to focus on obtaining results in sales and logistics.

In terms of ERP-ONE+ deployment, there are three categories from which buyers can choose: Cloud ERP, SaaS ERP, and On-Premise ERP. These options present businesses with considerations relating to server location, maintenance, customizations, and updates. Cloud ERP provides the fastest path to implementation and avoids the need for physical servers and in-house IT maintenance.

For buyers migrating from another system, Distribution One offers assistance in transferring crucial data to the new system with a proven method that minimizes downtime. Distribution One brings their training team onsite to teach ERP-ONE+ users on their own computers. Additionally, Distribution One offers friendly US-based live support services including unlimited support calls.

Features:

  • Customer Management
  • Forecasting
  • Scheduling

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • Tax Management
  • Email Integration
  • File Transfer
  • Batch Permissions & Access
  • 2-Factor Authentication
  • P&L
  • Budgeting
  • Forecasting
  • Calendar Management
  • Multi-Currency
  • General Account Ledger
  • Contact Management
  • Accounts Receivable
  • Billing/Invoicing
  • CRM Integration
  • Balance Sheet
  • Accounts Payable
  • Data Import
  • External Integrations
  • Notifications
  • Customer Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Data Export
  • Inventory Tracking
  • Multi-User
  • API

Summary:

  • Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.

  • Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.

  • Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.

  • Customer Management Features: Appointment Management; Appointment Reminders; Contact Database; Contact Management.

  • Business Intelligence Features: Custom Reports; Dashboard; Service History.

  • Project Management Features: Gantt Chart; Reminders; Task Management.

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • Interconnected applications allow for fast access to all related customer and order data.

  • Integrated warehouse management software with RF barcode scanning systems.

  • Aids with supply chain management by correlating backorders and current warehouse stock with orders to suppliers.

  • Handles vendor and customer pricing based on contracts down to a vendor to customer special cost and price.

  • ERP-ONE+ tracks product description details, pricing fields, cost fields, item status, and vendor data.

  • Automated discounting for large orders and calculation of the costs of goods to the business to ensure profitability.

  • Planning and forecasting capabilities tracks inventory and reports stock shortages and surpluses in single and multiple warehouse environments.

  • Cloud deployment with no physical servers or onsite IT team needed. SaaS and On-Premise options also available.

  • Supplemental EDI, API, Mobile Apps, and E-commerce solutions and integrations available.

  • Live US-based customer support and ongoing user training sessions available.

Pricing:

  • Credit card required: N/A
  • Pricing on demand.

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Enterprise


Contact Distribution One for a quote
Included in plan:
  • Deployment options: Cloud, Saas, or On-Premise
  • Turnkey Software Suite
  • Project Manager, Implementation Consultation
  • Data migration from previous system
  • Week long pre-training
  • On-site process-based training applied to your business model
  • US-based phone and email customer support
  • Monthly software updates/enhancements

FAQs:

    Who are the main user groups of this service?
  • ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.

  • What is this service generally used for?
  • It is generally used for workforce management and field service management.

  • What platforms does this service support?
  • It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.

  • Does this service integrate with any other apps?
  • It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They provide 24/7 online support, brochures, case studies, and video tutorial.

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What platforms does this service support?
  • Web-based service, mobile version works on Android, iPhone/iPad.

  • Does this service offer multi-user capability (e.g. teams)?
  • User licenses available as directed by company's need. Software easily scales with growth of the company and additional user license can be purchased at any time.

  • Does this service offer guides, tutorials and or customer support?
  • Distribution One provides in-software help screens and live US-based email and phone support. Basic training is mandatory leading to go-live. Additional onsite or in-office training available as part of ongoing D1 University offerings.

  • What is this service generally used for?
  • ERP-ONE+ is intuitive business management software for wholesalers and distributors looking for a comprehensive solution to increase productivity, expand profitability, and drive competitive advantage.

  • Does this service offer an API?
  • Distribution One offers APIs to integrate with multiple third-party systems.

  • Who are the main user groups of this service?
  • Distribution One's software is designed for medium- to enterprise-sized businesses in the Wholesale Distribution industry. We serve hundreds of customers from fasteners, adhesives, industrial supply, and food service to electrical, HVAC, retail, hardware, and janitorial supply to name a few.

Publisher:

Founded:
1985
Based in:
Petah Tiqva
Employees:
501-1000
Likes:
Followers:
4.24k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1996
Based in:
New Jersey, USA
Employees:
50+
Likes:
148
Followers:
489

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ERP-ONE+
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top