Compare ClickSoftware vs FieldAware vs Badger Maps

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Crozscore:

83%
what is this?
90%
42%
interest falling

Crozscore:

81%
what is this?
77%
34%
interest falling

Crozscore:

88%
what is this?
91%
39%
interest falling
ClickSoftware screenshot view 4 more FieldAware screenshot view 3 more Badger Maps screenshot view 5 more

Software Description:

ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.

Software Description:

FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.

Software Description:

Badger Maps is a sales routing app that helps Field Salespeople close more deals and minimize busy work throughout the sales process. Badger provides automatic territory management for Field Sales Reps by helping them take action quickly on their customer data on a map, to focus in on the best opportunities. Reps using Badger reduce driving time by 20% and increase the productivity by 25%. Reps use it to automatically optimize schedules and routes to get more meetings and sales.

Badger connects with Salesforce and any other CRM, or imports spreadsheets with customer data. It then automatically organizes the data on a map so you can see where your customers are located. You can create, schedule and adjust your routes and Badger automatically optimizes them. Built-in calendar integration on the iPhone and iPad allows you to add your optimized routes as appointments on your calendar with just a couple taps. All routes are pushed to your calendar taking into account things like traffic, so that you get to your appointment when you expect to. With Badger, you are also able to visualize your customers on the map, and filter and colorize them by specific criteria, such as sales volume or priority. The Check-in feature allows you to check-in with customers while out in the field and add any notes about the appointments. With the Places feature, you can easily discover new leads in your sales territory and add them to your routes and contacts.

Features:

  • Customer Management
  • Forecasting
  • Scheduling

Features:

  • Travel Management
  • Gantt Charts
  • Data Import
  • Data Export
  • API
  • Billing/Invoicing
  • Scheduling
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking

Features:

  • Lead Management
  • Customer Management
  • Multi-User
  • Contact Management
  • Data Import
  • Data Visualization
  • Data Export
  • API
  • Audience Targeting
  • External Integrations
  • Contact Sharing
  • Notifications
  • Travel Management
  • Calendar Management
  • Scheduling
  • Email Integration

Summary:

  • Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.

  • Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.

  • Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.

  • Customer Management Features: Appointment Management; Appointment Reminders; Contact Database; Contact Management.

  • Business Intelligence Features: Custom Reports; Dashboard; Service History.

  • Project Management Features: Gantt Chart; Reminders; Task Management.

Summary:

  • Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.

  • Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.

  • Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.

  • Tasks List: Tasks can be created, filtered, imported, exported, and printed.

  • PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.

Summary:

  • Accelerate Field and Outside Sales with Automated Territory Management

  • Automatically optimize your route to get 25% more sales and drive 20% less

  • CRM and Calendar integration to get Reps the information they need in the way they need it

  • Filter and colorize your customers on the map to focus on the most important ones

  • Find new leads by location and know where leads are when you are in the field

  • Create Check-in's for each customer visit, add notes and generate monthly reports that show all your activities

  • Sales reps can get the busy work of managing a sales territory done automatically

  • Badger lets you adjust to changes in your day quickly to stay on top of everything

  • Build and make adjustments to your routes to get more meetings on the fly in the field

  • Maximize revenue in your territory by having a better strategy to manage your relationships with your most important customers

Pricing:

  • Credit card required: N/A
  • Pricing on demand.

Pricing:

  • Credit card required: No
  • They have three pricing plans: Pro, Premium, and Enterprise.
    Starting price: $70.00/month.
    Free trial available.

Basic

$9.00
per user/per month ($99 yearly)
Included in plan:
  • Upload your Customers
  • Optimize Routes
  • Schedule Appointments
  • Prospect for Leads
  • Colorize and Filter

Business

$35.00
per user/month/billed annually (billed monthly is 42$/user/month)
Included in plan:
  • Team Sharing
  • Share Routes
  • Weekly Reports
  • Management Tools

Enterprise

$66.00
per user/month/billed annually (billed monthly is 74$/user/month)
Included in plan:
  • One-on-One Training
  • CRM Integration
  • Technical Account Manager
  • Custom Check-Ins and Reports

FAQs:

    Who are the main user groups of this service?
  • ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.

  • What is this service generally used for?
  • It is generally used for workforce management and field service management.

  • What platforms does this service support?
  • It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.

  • Does this service integrate with any other apps?
  • It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They provide 24/7 online support, brochures, case studies, and video tutorial.

FAQs:

    Who are the main user groups of this service?
  • FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.

  • What is this service generally used for?
  • It is generally used as field service management solution.

  • What platforms does this service support?
  • It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with NetSuite.

  • Does this service integrate with any other apps?
  • FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.

  • Does this service offer an API?
  • FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.

  • Does this service offer guides, tutorials and or customer support?
  • They provide videos, webinars, eBooks, and online support.

FAQs:

    What is this service generally used for?
  • Badger Maps is used for route optimization, scheduling, customer data management, lead generation and reporting.

  • Who are the main user groups of this service?
  • Field salespeople, sales managers, VP's of Sales, sales reps, sales trainers and territory sales managers. They come from various industries, such as medical devices, wholesale, construction, insurance and health care.

  • Does this service integrate with any other apps?
  • Badger integrates with CRM's and calendars.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Badger offers multi-user accounts which allow team members to share their routes and contacts, as well as provides management tools.

  • What are some applications this service is commonly used in tandem with?
  • Badger is commonly used with a CRM and a calendar application.

  • What platforms does this service support?
  • The Badger Maps App works on all iOS and Android mobile devices and on your computer.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, you can find training videos for all devices and a knowledge base on the website. You can also schedule a time to talk to customer support on the website, and they will help you get started with Badger and answer any questions.

Publisher:

Founded:
1985
Based in:
Petah Tiqva
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
2009
Based in:
Plano
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Badger Maps
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.
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