Compare CitizenLab vs Interakt

View Listing View Listing

Crozscore

81%
what is this?
interest falling

Crozscore

68%
what is this?
interest falling
CitizenLab screenshot view 1 more Interakt screenshot view 5 more

About CitizenLab

CitizenLab is a community engagement platform on which citizens co-create their city. The platform facilitates a two-way communication between the city and its citizens. Citizens post ideas, discuss them with each other and upvote the best ideas. On the other hand, the city uses CitizenLab to consult the opinion of citizens that were hard to reach before (such as youngsters), increase its outreach and get insightful analytics on their local public participation. Our ready-to-use SaaS solution helps cities to tap into the collective intelligence of the citizens and become more responsive to their citizens’ needs.* CitizenLab is a civic engagement platform on which citizens co-create their city. The platform facilitates a two-way communication between the city and its citizens. Citizens post ideas, discuss them with each other and upvote the best ideas. On the other hand, the city uses CitizenLab to consult the opinion of citizens that were hard to reach before (such as youngsters), increase its outreach and get insightful analytics on their local public participation. Our ready-to-use SaaS solution helps cities to tap into the collective intelligence of the citizens and become more responsive to their citizens’ needs.

About Interakt

Interakt is an All-In-One Customer Engagement and Support suite.

Capture: Acquire new leads through exit popups, notifications, live chat and custom forms.

Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions.

Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration.

Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Data Export
  • Data Import
  • External Integrations
  • Forecasting
  • Government
  • Multi-User
  • Notifications
  • Politics
  • Scheduling

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Posting ideas

  • Commenting and brainstorming on others' ideas

  • Upvoting best ideas

  • Crowdvoting

Summary

  • All-in-one Customer Engagement Software

  • Capture, Engage & Support all your Customers.

  • Convert Leads to Paying Customers.

  • Integrated tools for managing on-site visitors, leads and customers.

Pricing

Company

$199.00
per month
Included in plan:
  • Team Members - 20
  • Total Notifications - 20
  • Support Tickets/month - 15,000
  • Emails/month - 300,000
  • Total Customers - 300,000
  • Total Leads - 600,000

Growth Plan

$99.00
per month
Included in plan:
  • Team Members - 10
  • Total Notifications - 10
  • Support Tickets/month - 5,000
  • Emails/month - 100,000
  • Total Customers - 100,000
  • Total Leads - 200,000

Startup Plan

$49.00
per month
Included in plan:
  • Team Members - 3
  • Total Notifications - 3
  • Support Tickets/month - 2,000
  • Emails/month - 25,000
  • Total Customers - 25,000
  • Total Leads - 50,000

Free Forever

$0.00
per month
Included in plan:
  • Team Member - 1
  • Notification - 1
  • Support Tickets/month - 100
  • Emails/month - 1,500
  • Total Users - 1,000
  • Total Leads - 5,000

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Of course, we offer documentational, videographic and / or personal support to each of our customers.

  • Does this service integrate with any other apps?
  • Yes, it integrates with a lot of applications which would include -

    Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc).
    Data synchronization (Zapier, Segment, etc).

  • What is this service generally used for?
  • Capturing new leads, Engaging and Retaining Leads and Users, support system.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Interakt allows multi-user access to manage a project with your team efficiently.

  • Does this service offer an API?
  • Yes, we offer open APIs (optional) to pass data to Interakt.

  • What platforms does this service support?
  • Web-App and Mobile Apps.

  • Who are the main user groups of this service?
  • Everyone with an online presence.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.04k

Other

Who uses CitizenLab
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Dutch, French, German, Norwegian, Danish
Regional Restrictions:
Works in every language, in every country.

Other

Who uses Interakt
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top