Compare Circuit vs LivePerson vs Chatwee

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Crozscore:

74%
what is this?
32%
interest rising

Crozscore:

80%
what is this?
64%
50%

Crozscore:

78%
what is this?
60%
41%
interest rising
Circuit screenshot view 1 more LivePerson screenshot view 3 more Chatwee screenshot view 3 more

Software Description:

Why business collaboration is better with Circuit:

One tool with one view:

  • Circuit is one app. One virtual meeting space with all the capabilities you need to communicate with your teams.

Social collaboration:

  • Create online communities and promote cooperation, interaction, opinion, and idea sharing.

Natural user experience:

  • Use voice, video, or chat. Circuit’s simplicity lets you collaborate as naturally when you’re apart as when you’re together.

Powerful and contextual search:

  • With Circuit, all content is easy to find. Search and filter by search terms and people and find what you need within seconds.

Content storage and history:

  • Stay organized with instantaneous access to files and information shared over time. Everything stays within its context. Keep all your relevant content together.

Use any device:

  • Enjoy the same experience from any device. Access your conversations, communities, and documents —from Chrome, Firefox, Internet Explorer, iPhone, iPad or Android.

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Chatwee is a live chat app facilitating real-time interaction between members of online communities via private, public and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic, socially-oriented element to your site today!

Features:

  • External Integrations
  • Google Apps Integration
  • Multi-User

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features:

  • Dashboard
  • Project Management
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Audience Targeting
  • Chat

Summary:

  • Circuit brings everything you need to collaborate efficiently into one app

  • Circuit provides enterprise-grade scalability and security

  • Circuit‘s user interface is highly intuitive and consistent across platforms

  • Circuit is designed as a collaboration platform and a Service (CPaaS) with a range of open APIs

  • Circuit provides integration options with on-premise or cloud-based telephone systems

  • Circuit is available for iOS, Android, Chrome, Firefox, IE, and as a desktop app for Mac and Windows

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary:

  • Neat, non-distractive design.

  • Extensive customization options.

  • Multiple chat rooms.

  • Messenger-style group conversations.

  • Private chats.

  • Offline messaging.

  • Rich media messages (clickable links, photos and gifs, emoji).

  • Multiple log in methods.

  • Cross-tab synchronization.

  • Powerful moderation options.

Freemium

Free
Included in plan:
  • 100 users
  • 3 concurrent participants per session
  • Unlimited messages

Team

$3.95
1 user(s) / month
Included in plan:
  • Unlimited users
  • 6 users per conference call
  • 5 GB storage
  • SLA support

Professional

$6.95
1 user(s) / month
Included in plan:
  • Everything in Team
  • Unlimited users
  • 10 GB storage
  • SLA and help desk support
  • Moderated conversations
  • Session recording
  • Telephony connector

Enterprise

$14.95
1 user(s) / month
Included in plan:
  • Everything in Professional
  • Unlimited users
  • 20 GB storage
  • SLA and help desk support

Trial

Free
Included in plan:
  • Professional team license
  • Three months duration

Free

Free
Included in plan:
  • 5 simultaneous users
  • 1 chat room
  • 14-day message history

Standard

$9.90
1 user(s) / month
Included in plan:
  • 50 simultaneous users
  • 3 chat rooms
  • group chats
  • 2 moderators
  • Single Sign-on
  • unlimited message history

Pro

$29.00
1 user(s) / month
Included in plan:
  • 250 simultaneous users
  • 12 chat rooms
  • group chats
  • 9 moderators
  • Single Sign-on
  • unlimited chat history

FAQs:

    Does this service integrate with any other apps?
  • Yes, Circuit provides standard integrations with Box, Google Drive, Syncplicity, Exchange/Outlook, telephony, Jabra, and Plantronics. Developers can create their own integration with Circuit‘s REST API.

  • Does this service offer an API?
  • Yes, Circuit offers a broad range of APIs and SDKs, including:

    JavaSript SDK for messaging, webRTC, including screen share and much more
    node.js SDK for bots or server-side web applications, no webRTC support
    REST API for bots and server-side web applications
    Polymer for enhancing existing web applications with simple-to-use web components

  • What platforms does this service support?
  • Circuit supports iOS, Android, Chrome, Firefox and Internet Explorer/Edge. Circuit is also available as a desktop app for Mac and Windows and provides a plugin to schedule meetings in Microsoft Outlook.

  • What are some applications this service is commonly used in tandem with?
  • Circuit covers all collaboration use cases, including voice, video, screen sharing, files, and communities. The app is commonly used together with productivity apps like email and calendars.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Who are the main user groups of this service?
  • SMBs and enterprises that are collaborative, agile and mobile.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, users can create 1:1 and group conversations, as well as open communities.

  • What is this service generally used for?
  • Team-based internal and external collaboration.

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Chatwee allows multiple users to chat at the same time, the exact number depending on the plan being used.

  • Does this service offer guides, tutorials and or customer support?
  • Chatwee indeed offers installation tutorials, videos, free downloads and customer support.

  • Who are the main user groups of this service?
  • Chatwee is mainly used by websites centered around online communities. For example, gaming and live-streaming sites, entertainment sites, news-providing sites, education-related sites, finance, dating and consulting sites, etc.

  • Does this service offer an API?
  • Yes, Chatwee offers API for the purpose of implementing one of its features, which is Single Sign-on. SSO allows users who have logged in to their site accounts to automatically pop up in the chat as well.

  • What is this service generally used for?
  • Essentially, Chatwee is used by website owners to facilitate real time communication between visitors, as well as to boost traffic and user engagement.

  • Does this service integrate with any other apps?
  • Chatwee integrates with many popular CMS and forum platforms, including WordPress, Simple Machines Forum, Joomla!, Drupal, MyBB, BuddyPress, Oxwall, phpBB, WIX and others.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:
10.6k

Publisher:

Founded:
-
Based in:
Poland
Employees:
-
Likes:
Followers:

Other:

Who uses Circuit
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, Spanish, French, German, English, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Chatwee
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Arabic, Bengali, Czech, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Croatian, Armenian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Telugu, Thai, Turkish, Vietnamese, Chinese, Bulgarian
Regional Restrictions:
No restrictions.
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