Compare Cien vs Statapile vs Force

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Crozscore:

65%
what is this?
90%
24%
interest falling

Crozscore:

54%
what is this?
23%
interest falling

Crozscore:

66%
what is this?
29%
interest falling
Cien screenshot view 2 more Statapile screenshot Force screenshot

Software Description:

Cien is a mobile app that you engage with every day to get info and advice that drives the right sales behavior via a user-friendly interface with screens tailored for reps, managers, and executives. Cien’s AI engine takes your CRM data and continually predicts what will happen next in the sales cycle and provides guidance on what you should do now to close the sale. Everything is measured in real time so if the facts change, the forecast changes as well.

Cien evaluates your sales team’s individual attributes such as closing skills, product knowledge, and work ethic. It also tracks your company’s macro environment which includes competition and seasonality, as well as the overall team mood. Additionally, it factors in the quality and potential of your leads and pipeline.

Cien measures and predicts the characteristics that drive productivity to determine their importance for your company given its current situation. Don’t repeat the old playbook when facts on the ground are different. Cien highlights where the low hanging fruit is for each team member and role, and makes it easy to commit to and track the impact of key initiatives.

Software Description:

StataPile is an artificial intelligence platform designed to improve your sales and service. Drive sales and service performance by analyzing every customer interaction with a higher than 92% accuracy rate. With StataPile, train and monitor agents, track conversion and resolution rates, view opportunities in real-time, receive custom alerts, A/B test, integrate with your CRM, follow regulations, and redact sensitive information from audio recordings. Together, these features help you to perfect the customer experience, make quality assurance a priority, maximize your marketing dollars, and master the sales process.

Software Description:

Shift Technology is reinventing insurance claims processing with AI. Our fraud detection solution Force provides a decision-making platform specifically designed for insurance fraud handlers to scale their capacity to detect a wide spectrum of fraudulent behaviors. Since launching our technology in 2014 out of Paris, we've raised over 12 million dollars, opened offices in Singapore and Hong Kong, and have already signed contracts with more than 35 insurers throughout Europe, Asia, and the Americas covering P&C, travel, and health business lines.

Features:

  • Referral Tracking
  • Conversion Tracking
  • Data Export
  • Data Import
  • API
  • Data Visualization
  • Dashboard
  • Multi-User
  • Notifications
  • External Integrations
  • Forecasting
  • Analytics

Features:

  • Call Tracking
  • Multi-User
  • Notifications
  • Analytics
  • Dashboard
  • Data Export
  • Data Visualization
  • A/B Testing

Features:

  • Analytics
  • Dashboard
  • Data Visualization
  • Notifications
  • Multi-User
  • Data Export
  • Data Import

Summary:

    No key features associated with this application.

Summary:

  • Train and monitor agents

  • Track conversion and resolution rates

  • View opportunities in real-time

  • Receive custom alerts

  • A/B test

  • Integrate with your CRM

  • Follow industry regulations

  • Redact sensitive information from audio recordings

  • Perfect the customer experience

  • Make quality assurance a priority

Summary:

    No key features associated with this application.

Yearly

$39.00
1 user(s) / month
Included in plan:
  • Access to the Cien App

Monthly

$49.00
1 user(s) / month
Included in plan:
  • Access to the Cien App

Basic

$8.00
1 user(s) / month
Included in plan:
  • 0 Minutes of Artificial Intelligence Per Month
  • VOIP Integration
  • Playback and Search Call Recordings
  • Customized Employee Portal
  • Call Reporting
  • Automatic Quality Assurance
  • Manual Call Scoring
  • Unlimited Employee Tests
  • Manual Call Tracking Only

Premium

$39.00
1 user(s) / month
Included in plan:
  • 300 Minutes of Artificial Intelligence Per Month
  • $0.01/Additional Minute Used
  • VOIP Integration
  • Playback and Search Call Recordings
  • Customized Employee Portal
  • Call Reporting
  • Automatic Quality Assurance
  • Auto and Manual Call Scoring
  • Unlimited Employee Tests
  • Procedures and Activity Types from Standard Industry List

Enterprise

$80.00
1 user(s) / month
Included in plan:
  • 800 Minutes of Artificial Intelligence Per Month
  • $0.01/Additional Minute Used
  • VOIP Integration
  • Playback and Search Call Recordings
  • Customized Employee Portal
  • Call Reporting
  • Automatic Quality Assurance
  • Auto and Manual Call Scoring
  • Unlimited Employee Tests
  • Customized Procedures and Activity Types

FAQs:

    Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Cien offers quick-start guides, in-depth tutorials, and has a customer support team ready to answer any questions.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce

  • Does this service integrate with any other apps?
  • Yes.

  • What is this service generally used for?
  • Cien is primarily used for B2B SaaS sales teams who wish to increase their sales productivity

  • What platforms does this service support?
  • Web apps and native mobile apps

  • Who are the main user groups of this service?
  • Sales teams, managers, and leaders

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • The service includes a team at Shift Technology comprising of data scientists and project managers. Additionally, during the initial POC phase, there are workshops and trainings to help the end-users understand and use the solution.

  • What platforms does this service support?
  • Web interface.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Claim and fraud handlers within insurance companies.

  • What is this service generally used for?
  • To help detect insurance fraud.

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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Cien
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Statapile
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Force
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
German, French, Dutch, Spanish, English, Japanese
Regional Restrictions:
No restrictions.
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