Compare CheckMarket vs CloudCherry vs Enalyzer

More Information More Information More Information

Crozscore:

79%
what is this?
90%
37%
interest rising

Crozscore:

79%
what is this?
33%
no significant changes

Crozscore:

79%
what is this?
38%
interest falling
CheckMarket screenshot view 3 more CloudCherry screenshot Enalyzer screenshot view 4 more

Software Description:

Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc.

Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them.

Turn your questions into business decisions.

You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Founded in 2000, Enalyzer has offices in Denmark, Sweden, Norway, the Netherlands, and San Francisco. Today Enalyzer has turned into a leading player, connecting thousands of happy customers with millions of respondents all over the globe.

  • Enalyzer is built on design principles of minimalism, simplicity, and aesthetics. We provide a fully responsive web app with powerful features with an uncluttered UI/UX which only shows items that require relevant actions. The noted clean interface enhances usability both for the user creating the survey and the respondent answering the survey.

  • Enalyzer’s UI is 100% responsive, which means it automatically adapts to all platforms, bringing the same experience to all users regardless of device or browser. This allows you to access your surveys and reports whenever and wherever you need them.

Features:

  • Dashboard
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Visualization
  • External Integrations
  • Multi-User

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • External Integrations
  • Data Visualization
  • Data Export
  • Email Integration
  • Multi-User
  • Dashboard
  • Contact Management
  • 360 Degree Feedback
  • Feedback Management
  • Attendance Tracking
  • File Sharing

Summary:

  • Unlimited users & user rights

  • Use of own domain

  • Free unlimited support 365 days a year

  • Automatic notifications

  • Free survey templates (including Net Promoter Score & Customer Effort Score)

  • Wide range of professional services

  • Exports for SPSS, Excel, Powerpoint & Word

  • Advanced security features

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Per survey

$49.00
no subscription
Included in plan:
  • Unlimited questions
  • Unlimited support
  • Unlimited users
  • 1,000 emails
  • 250 responses
  • All tool features

Starter

$995.00
unlimited user(s) / year
Included in plan:
  • Unlimited surveys
  • Unlimited support
  • 25,000 emails
  • 5,000 responses
  • Use own domain
  • All tool features

Pro

$1,995.00
unlimited user(s) / year

Premium

$4,995.00
unlimited user(s) / year

Enterprise

$9,995.00
unlimited user(s) / year

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Pricing:

  • Starting from: $32.00/month
  • Credit card required: Yes
  • All prices exclude VAT
    Save 2 months with annual plans.

Free

Free
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Report/export up to 100 responses
  • Standard features
  • Online help center and email support

BASIC

$26.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All basic features
  • Report/export up to 500 responses
  • Online help center and email support

PRO+

$142.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All features
  • Report/export up to 50,000 responses
  • VIP support

PRO

$90.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All features
  • Report/export up to 10,000 responses
  • Online help center, email support and phone support

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French.

  • Does this service integrate with any other apps?
  • Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp).

  • What is this service generally used for?
  • Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ...

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, this feature is included in all pricing plans.

  • Does this service offer an API?
  • Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    Does this service integrate with any other apps?
  • Zapier integration with more than 750 apps. At the moment, invite-only mode.

  • What is this service generally used for?
  • Employee satisfaction surveys, customer satisfaction surveys, leadership surveys, website feedback, and more!

  • Does this service offer guides, tutorials and or customer support?
  • We provide a help center with extensive step-by-step guides and video tutorials. Plus, you can contact support directly from your Enalyzer account!

  • Does this service offer an API?
  • Coming soon

  • Who are the main user groups of this service?
  • Students, individuals and business professionals within HR, Sales & Marketing

  • What platforms does this service support?
  • 100% responsive web app that adapts automatically to all platforms

  • What are some applications this service is commonly used in tandem with?
  • HR projects and sales performance

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Publisher:

Founded:
-
Based in:
Turnhout
Employees:
11-50
Likes:
386
Followers:

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
1.21k
Followers:

Publisher:

Founded:
-
Based in:
Copenhagen K
Employees:
51-200
Likes:
1.54k
Followers:
238

Other:

Who uses CheckMarket
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Dutch, French
Regional Restrictions:
No restrictions.

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Enalyzer
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Danish, Swedish, Dutch, Norwegian, German, Spanish, French
Regional Restrictions:
Any language is supported
Back to top