Compare CheckMarket vs EmailMeForm vs Nicereply

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Crozscore:

80%
what is this?
90%
37%
interest rising

Crozscore:

89%
what is this?
86%
58%
interest rising

Crozscore:

87%
what is this?
85%
40%
interest rising
CheckMarket screenshot view 3 more EmailMeForm screenshot view 5 more Nicereply screenshot view 3 more

Software Description:

Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc.

Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them.

Turn your questions into business decisions.

You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.

Software Description:

EmailMeForm benefits at a glance:

  • Built for non-tech savvy users, no coding required
  • DIY intuitive form and survey builder interface
  • Drag & drop fields ready for immediate implementation and customization
  • Unlimited number of forms you can create at no cost
  • Advanced features like autoresponder, form logic, email notifications, security data encryption, reports, personalization, collaboration, file upload, and more.
  • 100+ free editable templates for quick setup
  • Bespoke solutions like custom form design and integration with 3rd party apps by our experts
  • Free and secure cloud storage in your EmailMeForm account
  • Shareable data reports with various grids, tables, and charts
  • Enhanced security through SSL, data, and field encryption
  • Payment integration with PayPal, Stripe, BrainTree, Freshbooks, Authorize.net and more web merchants enables smooth online payments through our forms
  • 3rd party app integrations for automated data flows
  • Social integration with Facebook, Twitter and blogs
  • Team collaboration options

EmailMeForm is a trusted online form solution that supports easy creation and sharing of web forms for free. Since 2006, we’ve been helping businesses, organizations, public institutions, entrepreneurs, and individuals collect and distribute valuable data quickly and painlessly.

With our intuitive drag & drop interface, users can create online forms and surveys from scratch or choose from a variety of editable free templates we provide. For those requiring next level solutions, our team is available to craft custom forms and integrate them with 3rd party business apps you use.

We've undergone many enhancements to develop the platform that nowadays supports millions of users and all along we’ve been nurturing personal approach to each and every customer we have. Our future is focused on building an exceptional service that will continue to evolve the way our customers collect, analyze, and use data.

Software Description:

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in CRM software and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

CUSTOMER SATISFACTION (CSAT)
For every customer who bothers to complain, 26 others remain silent. Stop losing unhappy customers – let them express their feedback in a single click. Track CSAT in every interaction and take immediate action whenever your customer is dissatisfied.

CUSTOMER EFFORT SCORE (CES)
96% of customers who go through high-effort experience will not come back for second purchase. Use CES to identify and improve these experiences.

NET PROMOTER SCORE (NPS)
Loyal customers are worth up to 10 times their initial purchase value. NPS measures the loyalty of your customers and divides them to Promoters, Passives and Detractors. Use NPS to build a loyal customer base.

ALL-IN-ONE DASHBOARD
Get a quick overview of your team's performance with all-in-one dashboard featuring CSAT, CES and NPS ratings, trends and charts.

REAL-TIME FEEDBACK
Know what your customers think of you as soon, as they fill in the survey. See all the ratings in your rating feed.

SEE WHO IS THE BEST
Recognize your best support teams and agents with leaderboards, based not only on average rating scores, but also on the number of collected ratings.

Features:

  • Dashboard
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Visualization
  • External Integrations
  • Multi-User

Features:

  • Social-Media Integration
  • Contact Sharing
  • Custom Data Forms
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Multi-User
  • Contact Management
  • Data Export
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations

Features:

  • Dashboard
  • Scheduling
  • Notifications
  • Multi-User
  • External Integrations
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Data Visualization
  • Net Promoter Score
  • Analytics

Summary:

  • Unlimited users & user rights

  • Use of own domain

  • Free unlimited support 365 days a year

  • Automatic notifications

  • Free survey templates (including Net Promoter Score & Customer Effort Score)

  • Wide range of professional services

  • Exports for SPSS, Excel, Powerpoint & Word

  • Advanced security features

Summary:

  • Built for non-tech savvy users, no coding required

  • DIY intuitive form and survey builder interface with fields ready for immediate implementation and customization

  • Unlimited number of forms you can create at no cost

  • 100+ free editable templates for quick setup

  • Bespoke solutions like custom form design and integration with 3rd party apps by our experts

  • Free and secure cloud storage in your EmailMeForm account

  • Shareable data reports with various grids, tables, and charts

  • Enhanced security through SSL, data, and field encryption

  • Payment integration with PayPal, Stripe, BrainTree, Freshbooks, Authorize.net and more

  • 3rd party app integrations for automated data flows

Summary:

  • Analytics & Insights: Dashboard built for customer service managers. All important stats in one place.

  • Real-time customer feedback: Keep track with customer ratings of CSAT, NPS or CES. Rating feed shows you how customers feel about your service today.

  • Surveys Design: Customize rating survey according to your company branding and local language. Or even use API to build it from the scratch.

  • Integrates with help desk or CRM: Enhance your Desk, Zendesk, Salesforce or other system. Start tracking the quality of your customer service and let your business grow with the support of happy customers.

Per survey

$49.00
no subscription
Included in plan:
  • Unlimited questions
  • Unlimited support
  • Unlimited users
  • 1,000 emails
  • 250 responses
  • All tool features

Starter

$995.00
unlimited user(s) / year
Included in plan:
  • Unlimited surveys
  • Unlimited support
  • 25,000 emails
  • 5,000 responses
  • Use own domain
  • All tool features

Pro

$1,995.00
unlimited user(s) / year

Premium

$4,995.00
unlimited user(s) / year

Enterprise

$9,995.00
unlimited user(s) / year

Basic

Free
Included in plan:
  • 100 form entries per month
  • 50 form fields
  • 3 data reports
  • 1 custom theme
  • 100MB storage space
  • 2MB max file size per entry
  • 1 user
  • Redirect to custom URL
  • Email notifications
  • Anti-spam CAPTCHA protection
  • Standard support

Plus

$9.95
1 user(s) / month
Included in plan:
  • Unlimited number of forms
  • Unlimited form fields
  • Unlimited data reports
  • 2000 form entries per month
  • 10 themes
  • 5GB secure cloud storage
  • 10MB per entry / 10MB max file size
  • 2 users
  • Email notifications
  • Anti-spam CAPTCHA protection
  • Extended support
  • Branding unlocked (add your logo, font, backgrounds, etc.)
  • SSL form encryption
  • Autoresponder
  • Multiple file upload
  • Password form protection
  • Save & resume feature
  • Logic form rules
  • Data export: XLS, CSV, Tab Delimited

Pro

$19.95
1 user(s) / month
Included in plan:
  • Unlimited number of forms
  • Unlimited form fields
  • Unlimited data reports
  • 10000 form entries per month
  • Unlimited number of themes
  • 20GB secure cloud storage
  • 20MB per form entry / 10MB max file size
  • 10 users
  • Email notifications
  • Anti-spam CAPTCHA protection
  • Premium support
  • Branding unlocked (add your logo, font, backgrounds, etc.))
  • SSL form encryption
  • Autoresponder
  • Multiple file upload
  • Password form protection
  • Save & resume feature
  • Logic form rules
  • Data export: XLS, CSV, Tab Delimited
  • Payment integration (PayPal, Stripe, Braintree, and more)
  • 3rd party app integrations
  • Encryption of sensitive fields
  • Storage encryption

Premium

$39.95
1 user(s) / month
Included in plan:
  • Unlimited number of forms
  • Unlimited form fields
  • Unlimited data reports
  • 100000 form entries per month
  • Unlimited number of themes
  • 50GB secure cloud storage
  • 20MB per form entry / 10MB max file size
  • 50 users
  • Anti-spam CAPTCHA protection
  • Premium support
  • Branding unlocked (add your logo, font, backgrounds, etc.))
  • SSL form encryption
  • Autoresponder
  • Multiple file upload
  • Password form protection
  • Save & resume feature
  • Logic form rules
  • Data export: XLS, CSV, Tab Delimited
  • Payment integration (PayPal, Stripe, Braintree, and more)
  • 3rd party app integrations
  • Encryption of sensitive fields
  • Storage encryption
  • Email notifications

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Mini: $49/month for 100 received ratings a month.
    Start: $99/month for 250 received ratings a month.
    Grow: $199/month for 1000 received ratings a month.
    Business: $299/month for 2500 received ratings a month.
    Need more
    than 2,500 responses, an enterprise solution or a special pricing? Contact us!

    14-day trial period for any pricing plan.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French.

  • Does this service integrate with any other apps?
  • Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp).

  • What is this service generally used for?
  • Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ...

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, this feature is included in all pricing plans.

  • Does this service offer an API?
  • Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Users of this service are businesses of all sizes.

  • What is this service generally used for?
  • It is used as a customer satisfaction survey software.

  • What platforms does this service support?
  • Platfoms supported: Windows; Mac; Android; iPhone/iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is used together with various virtual ticketing and help desk systems.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce, Zendesk, Desk.com, HelpScout, Live Agent, Kayako and others.

  • Does this service offer an API?
  • It offers detailed API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer online support and FAQ section.

Publisher:

Founded:
-
Based in:
Turnhout
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Redwood City
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
Bratislava
Employees:
2-10
Likes:
Followers:
1.63k

Other:

Who uses CheckMarket
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
French, English, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses EmailMeForm
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Nicereply
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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