Compare CheckMarket vs CloudCherry vs Weekdone

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Crozscore:

80%
what is this?
90%
37%
interest rising

Crozscore:

79%
what is this?
33%
no significant changes

Crozscore:

84%
what is this?
90%
46%
no significant changes
CheckMarket screenshot view 3 more CloudCherry screenshot Weekdone screenshot view 5 more

Software Description:

Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc.

Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them.

Turn your questions into business decisions.

You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Weekdone lets managers quickly know what's happening in their teams and give feedback to employees. It is a tool for both team leaders and employees, which brings transparency to team communication, clear focus on goals and insightful feedback based on the person's output data.

1) Set Weekly plans and measure progress. It is based on Plans, Progress and Problems method - PPP (weekly status updates sharing, used by Skype and Ebay)

In today's world people have one big problem - information overload and it is hard to separate important from the unimportant. At the weekly deadline Weekdone compiles you and each team their respective report, accessible on Weekdone.com, our native iOS apps, delivered to your inbox and available as a print-ready PDF.

2) Setting and measuring quarterly goals - Objectives and Key Results aka OKRs (famous team management method, which is used by companies like Google, Netflix, Dropbox, Slack and thousands of SME-s)

The biggest advantage of OKRs is that it can be used in big companies as well as in a team with a few people. It is said that if you would have to choose one management method, which would give the most benefits, it would be OKRs. Setting and tracking goals guarantees high performance and growth.

Our dashboard helps you understand in seconds who in your team needs more attention and who deserves a pat on the back. See overdue items, task completion ratio and task distribution for each person.

Features:

  • Dashboard
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Visualization
  • External Integrations
  • Multi-User

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Email Integration
  • Multi-User
  • Attendance Tracking
  • Notifications
  • Scheduling
  • Time Management
  • Data Export
  • Data Visualization
  • Feedback Management
  • Dashboard
  • Project Management
  • Task Scheduling/Tracking

Summary:

  • Unlimited users & user rights

  • Use of own domain

  • Free unlimited support 365 days a year

  • Automatic notifications

  • Free survey templates (including Net Promoter Score & Customer Effort Score)

  • Wide range of professional services

  • Exports for SPSS, Excel, Powerpoint & Word

  • Advanced security features

Summary:

    No key features associated with this application.

Summary:

  • Set team and personal objectives via Objectives and Key Results

  • Get compiled weekly or daily summary via e-mail, web & mobile

  • Team regularly shares their progress, plans & problems

  • Give and receive feedback on tasks and overall performance

  • Quickly get an overview what others are working on

  • Save 5+ hours weekly on time-consuming email and meeting status updates

  • Set hierarchical OKRs on Company, Department, Team and Individual level

Per survey

$49.00
no subscription
Included in plan:
  • Unlimited questions
  • Unlimited support
  • Unlimited users
  • 1,000 emails
  • 250 responses
  • All tool features

Starter

$995.00
unlimited user(s) / year
Included in plan:
  • Unlimited surveys
  • Unlimited support
  • 25,000 emails
  • 5,000 responses
  • Use own domain
  • All tool features

Pro

$1,995.00
unlimited user(s) / year

Premium

$4,995.00
unlimited user(s) / year

Enterprise

$9,995.00
unlimited user(s) / year

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French.

  • Does this service integrate with any other apps?
  • Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp).

  • What is this service generally used for?
  • Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ...

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, this feature is included in all pricing plans.

  • Does this service offer an API?
  • Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    What platforms does this service support?
  • Web, IOS, Android

  • What are some applications this service is commonly used in tandem with?
  • Slack, Asana, Basecamp, Jira

  • Who are the main user groups of this service?
  • Any team leader from SME-s to Fortune 500 companies.

    Weekdone has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

  • Does this service integrate with any other apps?
  • Slack, Asana, Basecamp, Jira

  • What is this service generally used for?
    • Weekly planning and tracking
    • Quarterly Goal setting via Objectives and Key Results - OKRs
    • Team management
    • Team Collaboration
    • Status updates
    • Hierarchical OKRs
    • Team goal setting and tracking
    • Team performance management
    • Increasing productivity
  • Does this service offer guides, tutorials and or customer support?
  • Yes - FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is mainly meant for teams. Can be used individually as well.

Publisher:

Founded:
-
Based in:
Turnhout
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
Tartu
Employees:
2-10
Likes:
Followers:
1.31k

Other:

Who uses CheckMarket
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Dutch, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Weekdone
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Russian, Spanish, French, English, Estonian
Regional Restrictions:
No restrictions.
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