Compare ChatrHub vs LiveChat vs BotEngine

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ChatrHub screenshot LiveChat screenshot view 2 more BotEngine screenshot view 3 more

Software Description:

Automate sales and service with artificially intelligent chat. Improve close rates and customer experience with the help of AI powered chat.

With ChatrHub...

  • Automatically chat and text with customers.
  • Use pre-designed or custom conversation workflows.
  • Get started with an easy-to-install chat widget - and add it anywhere you want!
  • Transfer conversations from the AI chatbot to a live agent.
  • Measure conversion and resolution rates, and use data to make improvements.
  • Maintain a central repository of conversations for future reference.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

BotEngine is a bot framework to create intelligent, conversational chatbots for LiveChat, Facebook Messenger and various other messaging platforms such as Slack or Kik.

It provides features like allowing users to define behaviors and program responses and testing your bots in real time before publishing.

Businesses benefit from chatbots built on BotEngine by automating some of their customer management tasks, like carrying out simple conversations and replying to less complex questions. Implementing BotEngine in messaging apps or other services is simple and doesn’t require any coding skills.

Features:

  • Calendar Management
  • Scheduling
  • Marketing Automation
  • Email Integration
  • Data Visualization
  • Notifications
  • Data Export
  • Multi-User
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • Third-Party Plugins/Add-Ons
  • History/Version Control
  • Dashboard
  • External Integrations
  • Notifications
  • Data Export
  • Data Import
  • Google Apps Integration
  • Chat
  • API

Summary:

  • Text and Chat with Customers with the Help of AI

  • Foster High Retention Rates

  • Provide Omnichannel Solutions

  • Personalize the Customer Experience

  • Remain Competitive

  • Generate Metrics and Reports

  • Maintain a Central Repository of Communications

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

  • Create intelligent chatbots without having knowledge about coding.

  • Design chatbot scenarios and interactions using the drag and drop interface.

  • Utilize bots to carry out simple conversations and reply to less complex questions

  • Implement BotEngine in messaging apps, such as Slack or Kik.

  • Use Machine Learning and Natural Language Processing to develop a human-like experience for customers.

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • BotEngine comes with fully documented APIs, webhooks and an open development platform.

  • Does this service offer an API?
  • There's an open API to integrate with.

  • What platforms does this service support?
  • The BotEngine's web app is available on all web browsers, including Chrome, Firefox, Internet Explorer, Safari, and Opera.

  • What are some applications this service is commonly used in tandem with?
  • BotEngine integrates with Facebook Messenger, allowing businesses of any size to utilize AI-based conversational bots to keep customers engaged and answer support queries on their Facebook pages.

  • What is this service generally used for?
  • Businesses benefit from chatbots built on BotEngine by automating some of their customer management tasks, like carrying out simple conversations and replying to less complex questions.

  • Does this service integrate with any other apps?
  • BotEngine integrates with LiveChat, Facebook Messenger and various messaging platforms such as Slack or Kik.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
Wroclaw
Employees:
-
Likes:
50.9k
Followers:
16.6k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
304
Followers:

Other:

Who uses ChatrHub
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses BotEngine
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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