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About chatchamp

People spend most of their time online in instant messengers, but e-commerce businesses don’t have dedicated tools to reach out to their customers on this channel based on shop interactions.

chatchamp developed a SaaS web app and shop system plugins that can be installed in 5 minutes into the biggest shop systems e.g. WooCommerce, Shopify and custom websites. The shops can then trigger targeted messages to instant messengers in response to their customer’s interactions on the webshop.

This includes abandoned cart and cancelled order recoveries, as well as marketing campaigns. The shop can provide additional value by sending out parcel delivery status updates. The relevance to the user of the provided content can be very high by leveraging all advantages of his new channel (e.g. continuous feedback, high engagement)

Content, time and frequency improves over time since chatchamp is learning from the user’s behavior in the shop as well as from the behaviour within the messenger, which leads to the right message being sent to the right user at the right time and ultimately improve conversions. The software automates campaign management without the need of extensive marketing knowledge.

Chatchamp aims to be the solution for messenger marketing for all online marketed businesses.


  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Social-Media Integration


    No key features associated with this application.



1 server(s) / month
Included in plan:
  • Abandoned Cart Recovery
  • Parcel Tracking
  • Messenger Newsletters


1 server(s) / month
Included in plan:
  • All features from Starter Package
  • Sequences
  • A/B Testing


1 server(s) / month
Included in plan:
  • All features from Growth Package
  • Data Export
  • Phone Support


    What is this service generally used for?
  • Building marketing campaigns for your shop in Messenger such as:

    • abandoned cart
    • canceled order recoveries
    • parcel tracking
    • flash sales
    • questionnaires
    • product recommendations
  • Does this service integrate with any other apps?
  • Shopify, Magento, Woocommerce, Facebook, WP Optin Wheel, Optin Spin

  • Does this service offer guides, tutorials and or customer support?
  • Yes, support is offered via chat or phone.

  • What are some applications this service is commonly used in tandem with?
  • Facebook, Shopify, Woocommerce, Magento

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, unlimited.

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Marketing managers at E-commerce shops.

  • What platforms does this service support?
  • Facebook, Shopify, Woocommerce, Magento, OptinSpin, WP Optin Wheel

Vendor Information

Based in:


Who uses chatchamp
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
English, German
Regional Restrictions:
No restrictions.
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