Compare Chat.io vs MessageBird vs GetSiteControl

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Crozscore:

73%
what is this?
30%
interest rising

Crozscore:

76%
what is this?
46%
39%
interest rising

Crozscore:

86%
what is this?
97%
46%
no significant changes
Chat.io screenshot view 5 more MessageBird screenshot view 2 more GetSiteControl screenshot view 3 more

Software Description:

Chat.io is a multichannel communication platform and support system designed to interact with website visitors through live chat, offline messaging and Messenger. This results in better customer support and has the potential to increase your revenue.

From answering support queries to onboarding new customers, chat.io can be used to facilitate every aspect of running a business.  It provides your browsing customers the chance to not only get further information about your products and services, but also a one-on-one experience that isn't available for all companies.

Chat.io provides your customers with instant access to support and sales teams regardless of the channel they are using - website, email, SMS or social media platforms, like Facebook or Twitter.

Launch your 14-day free trial. No credit card, no commitments.

Software Description:

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

Software Description:

Essential tools for website owners and bloggers - opt-in forms, online surveys, live chats, contact forms, website notifications, follow and share social widgets - easily managed from a single dashboard.

7 types of widgets:

Surveys, Live Chats, Contact Forms, Promo Notifications, Opt-In Forms, Follow Buttons, Share Buttons

Easy to install on any website:

WordPress, Blogger, Tumblr, Weebly, Shopify, Jimdo, Squarespace, Joomla, Bigcommerce, Volusion, 3dcart, Webydo, Rainmaker

Flexible behavior settings:

Exit-Intent Popups, Scroll-Triggered Popups, Timed Popups

Third-party integrations:

MailChimp, Infusionsoft, AWeber, GetResponse, Constant Contact, Campaign Monitor, ActiveCampaign, MailerLite, Mad Mimi, iContact, ConvertKit, VerticalResponse, Mailjet, Drip, EasySendy, Zapier, Slack

Features:

  • Dashboard
  • Notifications
  • External Integrations
  • Contact Management
  • Third-Party Plugins/Add-Ons
  • Chat
  • Customer Management
  • Lead Management
  • Multi-User
  • API

Features:

  • SMS
  • Marketing Automation
  • Click-to-Dial
  • Dashboard
  • Call Tracking
  • Call Recording
  • Chat
  • Scheduling
  • Contact Management
  • Email Integration
  • Multi-User
  • Password & Access Management
  • External Integrations
  • Notifications
  • 2-Factor Authentication
  • API

Features:

  • Multi-User
  • Chat
  • Data Export
  • Scheduling
  • Dashboard
  • Notifications
  • Email Integration
  • External Integrations
  • API
  • Audience Targeting

Summary:

  • Connect directly with your leads

  • Provide more personalized support

  • Contact customers via Messenger

  • Speed up the response time with AI-powered canned responses

  • Chat on the go with mobile apps for iOS and Android

  • Integrate with your workflow using an open API and webhooks

Summary:

    No key features associated with this application.

Summary:

  • Visitor engagement tools for website owners

  • Customizable forms, surveys, lead forms and contact forms

Free

Free
Included in plan:
  • 7 widget types
  • Custom colors
  • Frequency settings
  • Scheduling
  • Real-time statistics
  • Mobile responsive widgets

Plus

$19.00
1 user(s) / month
Included in plan:
  • Managing multiple sites
  • Integrations
  • Custom images
  • Targeting
  • Start triggers
  • Exit popups
  • A/B testing
  • Survey logic and branching
  • Autoresponder

Pro

$29.00
1 user(s) / month
Included in plan:
  • Managing multiple users
  • User access rights
  • Branding removal

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Chat.io has a support team that is available 24/7 via live chat, email, and phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • There's no limitation as to the number of user accounts. Each user can have their own account.

  • What are some applications this service is commonly used in tandem with?
  • Chat.io can be integrated with the tools you already use, such as Messenger, allowing to support customers from your Facebook page.

  • What platforms does this service support?
  • Chat.io comes with a range of clean, powerful applications to chat with customers - web app, desktop, and mobile.

  • What is this service generally used for?
  • Chat.io's omnichannel platform is designed for covering the needs of both sales and customer service teams.

  • Who are the main user groups of this service?
  • Hosting, retail, travel, government, manufacturing, education, finance – any industry can benefit from chat.io's communication platform.

  • Does this service offer an API?
  • With its open API and developer tools, chat.io enables easy integration with third party services.

  • Does this service integrate with any other apps?
  • Chat.io

FAQs:

    What is this service generally used for?
  • Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions and customer feedback. The use cases are infinite.

  • Does this service offer an API?
  • Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Programmable Conversations, Number Lookup, Reporting and Verify for 2FA One-Time Passwords.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

    MessageBird has an extensive library of Developer Tutorials for common use cases. These can be found on the MessageBird Developer Portal, along with the API Reference Documentation and Official SDKs (Software Development Kits).

    MessageBird also has a Developer Tutorial Youtube Playlist with visual Quickstart tutorials for sending your first message to developing your first application using one of the APIs.

  • Does this service integrate with any other apps?
  • MessageBird offers integrations with Zendesk, IFTTT, Zapier, Smooch, Tray.io, StdLib, Amio and Front.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Who are the main user groups of this service?
  • Enterprises and SMBs looking to reach their customers around the world.

FAQs:

    Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Comprehensive Help section
    Free technical support

  • Who are the main user groups of this service?
  • Website owners and bloggers

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple users
    Access rights

  • Does this service integrate with any other apps?
  • MailChimp, Infusionsoft, AWeber, GetResponse, Constant Contact, Campaign Monitor, ActiveCampaign, MailerLite, Mad Mimi, iContact, ConvertKit, VerticalResponse, Mailjet, Drip, EasySendy, Zapier, Slack

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
2.45k
Followers:
2.13k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
5.56k
Followers:

Other:

Who uses Chat.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MessageBird
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
Spanish, Dutch, English, French, German
Regional Restrictions:
No restrictions.

Other:

Who uses GetSiteControl
  • Personal
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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