Compare Chaport vs Landbot.io

About Chaport

Chaport is modern multi-channel live chat, chatbot, and knowledge base software for business. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world.

Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends.

The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder.

Key features:

• Live chat: Talk to your website visitors in real time and make more sales.
• Chatbots: Create a chatbot in minutes in a WYSIWYG chatbot editor. Let your bot answer common questions and qualify leads for you. Offer instant help 24/7, even when your team is offline.
• Knowledge base + FAQ bot: Create a knowledge base and activate an FAQ bot to automatically suggest articles in the chat widget.
• Multi-channel: Let your customers contact you via live chat, Facebook, Viber, and Telegram. Respond directly from Chaport.
• Auto-invitations: Initiate more chats with your website visitors by sending automatic chat invitations based on specified rules.
• Saved replies: Prepare answer templates to standard visitors’ questions, answer in a few clicks, and save your time.
• Typing insights: Read visitor messages even before they are sent and answer faster.
• Group chats: Transfer a chat to a colleague, join a group chat, or view other operators’ chats in real time.
• Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat.
• Custom fields: Create additional fields to collect and store any customer data.
• Visitor behavior: View the pages your visitors are browsing on your website directly in the live chat in real time.
• Applications: Use mobile apps for Android and iOS, desktop apps for Windows and MacOS, web-app for all browsers to chat with your customers wherever you are.
• Integrations and API: Use JavaScript & REST APIs to integrate Chaport with your website and third-party apps more closely or connect Chaport to 3,000+ apps via Zapier.
• And much more...

Sign up today and increase your sales! Free trial available. No card required.

About Landbot.io

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Features

• API
• Batch Permissions & Access
• Chat
• Contact Management
• Customer Management
• Dashboard
• Data Export
• Data Import
• Email Integration
• External Integrations
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Click-to-Dial

Features

• API
• Batch Permissions & Access
• Chat
• Contact Management
• Customer Management
• Dashboard
• Data Export
• Data Import
• Email Integration
• External Integrations
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Click-to-Dial

Summary

• Live chat: Talk to your website visitors in real time and make more sales.

• Chatbots: Let your bot answer common questions and qualify leads for you. Offer instant help 24/7.

• Multi-channel: Let your customers contact you via live chat, Facebook, Viber, Telegram. Respond directly from Chaport.

• Auto-invitations: Send automatic chat invitations to visitors based on specified rules.

• Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat.

• Saved replies: Prepare answer templates to standard visitors’ questions, answer in a few clicks, and save your time.

• Typing insights: Read visitor messages even before they are sent, and answer faster.

• Integrations & API: Integrate Chaport with third-party apps.

• Knowledge base + FAQ bot: Create a knowledge base and offer self-service to your customers. Activate an FAQ Bot to automatically suggest articles in the chat widget.

• Apps: Mobile apps for Android and iOS, desktop apps for Windows and MacOS, and a web-app for all browsers.

Summary

• Intuitive Chatbot Builder

• Codeless Chatbot Builder

• Lead Generation Chatbot Builder

Pricing

Pricing

FAQs

Does this service offer an API?

• Chaport provides API on all paid plans.

What is this service generally used for?

• It is generally used for increasing sales and providing live chat customer support.

What platforms does this service support?

• Chaport supports all the platforms, be it iOS, Android, Web, Windows, or Mac.

Does this service offer guides, tutorials and or customer support?

• Chaport has a Knowledge Base and provides online support via live chat.

What are some applications this service is commonly used in tandem with?

• You can connect Chaport with 3,000+ apps using Zapier (no programming skills required).

Does this service integrate with any other apps?

• You can integrate Chaport with other apps and services using API or Zapier.

Does this service offer multi-user capability (e.g. teams)?

• Chaport allows you to add an unlimited number of operators. It is also possible to join another operator's chat or assign a conversation to another operator.

Who are the main user groups of this service?

• Chaport can be used by sales and support specialists in large enterprises, small and midsize businesses, non-profits, agencies, and individuals.

FAQs

No FAQs associated with this application.

Vendor Information

Vendor Information

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other

• SMEs
• Agencies
• Enterprises

• Web App