Compare ChannelReply vs WordPress vs Acquia

Acquia

CMS
 (30)
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Crozscore:

78%
what is this?
79%
28%
interest rising

Crozscore:

93%
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93%
88%
interest falling

Crozscore:

87%
what is this?
84%
55%
interest rising
ChannelReply screenshot WordPress screenshot view 5 more Acquia screenshot view 5 more

Software Description:

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

Software Description:

WordPress is a free and open-source tool and content management system (CMS) based on PHP and MySQL. Features include a plugin architecture and a template system.
WordPress also features integrated link management, a search engine–friendly platform, the ability to assign multiple categories to articles and support for tagging of posts and blogs.
It is one of the easiest and most powerful blogging and website content management systems available today.

Software Description:

Acquia offers a Content Management System for organizations to securely develop, deliver and host websites. The CMS is a Drupal-tuned application lifecycle management suite with a complete infrastructure to support Drupal deployment workflow processes from development and staging through to production. Acquia Cloud includes powerful developer user interfaces, secure server access using SSH, and automated deployment from a version-controlled code repository. It runs on proven open-source technologies that we've selected, tested, and optimized for Drupal. With Acquia Cloud, Acquia delivers comprehensive Drupal infrastructure support from a single vendor.

Other solutions offered by Acquia are Multisite Management, Drupal 8 Starter Kit, Digital Asset Management, and Integrated Commerce & Content.

Features:

Features:

Features:

  • Scheduling
  • 2-Factor Authentication
  • Multi-User
  • Notifications
  • Data Export
  • Data Import
  • Data Visualization
  • A/B Testing
  • External Integrations
  • API
  • Dashboard
  • File Transfer

Summary:

    No key features associated with this application.

Summary:

  • Search engine and SEO friendly: WordPress.com is optimized for SEO and getting your site in front of searchers on Google, Bing, Yahoo, and others.

  • Easy to use: WordPress.com lets its users easily create beautiful and powerful websites or blogs.

  • Tagging: Tags provide a useful way to group related posts together and to quickly tell readers what a post is about.

  • Themes: WordPress users may install and switch between themes, which allow users to change the look and functionality of a WordPress website.

  • User's own domain name: Users can set up and configure a custom domain.

Summary:

  • Adding media to content

  • Analyzing site visitor statistics

  • Creating a subtheme of Commons origins

  • Creating and managing groups

  • Enabling group privacy

  • Using the people directory

  • Marketing integration

  • Content as a service

  • Cloud platform

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

Personal

$141.00
1 user(s) / month
Included in plan:
  • 100,000 typical monthly Drupal pageview capacity
  • 25 GB Storage
  • One codebase (with the option to add more for $75/mo)
  • Separate development, staging, and production environments
  • Professional build/test/deploy tools for developers
  • Performance and security monitoring, analysis, and troubleshooting tools
  • Team & access management tools
  • Ticket support for non-self-service issues during business hours
  • Local development with Acquia Dev Desktop
  • Access to documentation, Knowledge Base and other resources
  • Acquia Search
  • Automated backups

Small

$296.00
1 user(s) / month
Included in plan:
  • 100 GB Storage
  • 500,000 typical monthly Drupal pageview capacity

Medium

$516.00
1 user(s) / month
Included in plan:
  • 200 GB Storage
  • 1,000,000 typical monthly Drupal pageview capacity

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • This service is used for creation and maintenance of websites or blogs.

  • What platforms does this service support?
  • WordPress is a cross-platform service working on on Mac or Windows, and there also
    exist native applications for WebOS, Android, iOS, Windows Phone, and BlackBerry.

  • Does this service integrate with any other apps?
  • This service integrates with many other apps.

  • Does this service offer an API?
  • There are multiple API sections / topics, like Dashboard Widgets API, Database API, HTTP API, File Header API, Filesystem API, Metadata API etc.

  • Who are the main user groups of this service?
  • WordPress user consist of many famous blogs, news outlets, music sites, Fortune 500 companies and celebrities.
    For example, famous blogs like Mashable and TechCrunch are both on WordPress. News outlets like The New York Times’ blog and CNN’s on-air.

  • Does this service offer multi-user capability (e.g. teams)?
  • WordPress allows several users to access and administrate a site, with various permission levels controlling user and team access across the board.

  • Does this service offer guides, tutorials and or customer support?
  • WordPress's primary support website is WordPress.org - providing the online manual for WordPress and a living repository for WordPress information and documentation. There are also WordPress Forums, live chat, email, support pages.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capacity offered.

  • Does this service integrate with any other apps?
  • Integrations: Drupal, Amazon, Manifest, Shutterstock, Zendesk.

  • Who are the main user groups of this service?
  • Main users of Acquia are medium-sized and large enterprises.

  • Does this service offer an API?
  • Yes, it offers API.

  • What is this service generally used for?
  • This service is generally used for digital content management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Email Support, Help Center Requests, Phone Support, Knowledge Base.

  • What platforms does this service support?
  • Acquia is a web-based service.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Drupal.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Boston
Employees:
501-1000
Likes:
Followers:

Other:

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses WordPress
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Acquia
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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