Compare ChannelReply vs Magento vs WordPress

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Crozscore:

80%
what is this?
81%
30%

Crozscore:

92%
what is this?
94%
65%
interest falling

Crozscore:

90%
what is this?
88%
88%
no significant changes
ChannelReply screenshot Magento screenshot view 3 more WordPress screenshot view 5 more

Software Description:

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

Software Description:

Magento is an ecommerce platform built on open source technology, which provides online merchants with a flexible shopping cart system, as well as control over the look, content and functionality of their online store.
It uses Zend PHP and MySQL databases, which offers great flexibility through its modular architecture, and is completely scalable, with wide range of control options for easy use.
This eCommerce software provides two distinct platforms, Magento Community Edition and Magento Enterprise Edition.

Software Description:

WordPress is a free and open-source tool and content management system (CMS) based on PHP and MySQL. Features include a plugin architecture and a template system.
WordPress also features integrated link management, a search engine–friendly platform, the ability to assign multiple categories to articles and support for tagging of posts and blogs.
It is one of the easiest and most powerful blogging and website content management systems available today.

Features:

Features:

  • Customer Management
  • Notifications
  • SEO
  • API

Features:

Summary:

    No key features associated with this application.

Summary:

  • Modules: Magento users can install modules by downloading them, and uploading them to their server, or applying a module's Extension Key through Magento Connect Manager.

  • Integration: Magento allows users to integrate several different domain names into one control panel and manage more than one storefront at a time from a single admin panel.

  • Themes: There is a basic theme which sets up an ecommerce website, and users may install additional themes to change the display of the website or its functionality.

Summary:

  • Search engine and SEO friendly: WordPress.com is optimized for SEO and getting your site in front of searchers on Google, Bing, Yahoo, and others.

  • Easy to use: WordPress.com lets its users easily create beautiful and powerful websites or blogs.

  • Tagging: Tags provide a useful way to group related posts together and to quickly tell readers what a post is about.

  • Themes: WordPress users may install and switch between themes, which allow users to change the look and functionality of a WordPress website.

  • User's own domain name: Users can set up and configure a custom domain.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

Pricing:

  • Credit card required: No
  • Magento Community (CE): Free to download and use, small-medium size businesses
    Magento Enterprise (EE): $18,000 per year

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Main users of Magento are online merchants.

  • What is this service generally used for?
  • It is used for building ecommerce platforms.

  • What platforms does this service support?
  • Magento is a cross-platform computer software.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Redis, Memcached, and Apache Solr.

  • Does this service integrate with any other apps?
  • It integrates with many services like: Wordpress, Hubspot, MailChimp, Drupal etc.

  • Does this service offer an API?
  • It offers APIs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Magento allows users to integrate several different domain names into one control panel and manage more than one storefront at a time from a single admin panel.

  • Does this service offer guides, tutorials and or customer support?
  • They offer help and support, documentation, forms, training, courses, and consulting services.

FAQs:

    What is this service generally used for?
  • This service is used for creation and maintenance of websites or blogs.

  • What platforms does this service support?
  • WordPress is a cross-platform service working on on Mac or Windows, and there also
    exist native applications for WebOS, Android, iOS, Windows Phone, and BlackBerry.

  • Does this service integrate with any other apps?
  • This service integrates with many other apps.

  • Does this service offer an API?
  • There are multiple API sections / topics, like Dashboard Widgets API, Database API, HTTP API, File Header API, Filesystem API, Metadata API etc.

  • Who are the main user groups of this service?
  • WordPress user consist of many famous blogs, news outlets, music sites, Fortune 500 companies and celebrities.
    For example, famous blogs like Mashable and TechCrunch are both on WordPress. News outlets like The New York Times’ blog and CNN’s on-air.

  • Does this service offer multi-user capability (e.g. teams)?
  • WordPress allows several users to access and administrate a site, with various permission levels controlling user and team access across the board.

  • Does this service offer guides, tutorials and or customer support?
  • WordPress's primary support website is WordPress.org - providing the online manual for WordPress and a living repository for WordPress information and documentation. There are also WordPress Forums, live chat, email, support pages.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Campbell
Employees:
501-1000
Likes:
37.5k
Followers:
78.1k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Magento
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses WordPress
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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