Compare ChannelReply vs Acquia vs Magento

Acquia

CMS
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Crozscore:

79%
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79%
29%
interest rising

Crozscore:

85%
what is this?
55%
interest rising

Crozscore:

90%
what is this?
89%
65%
interest rising
ChannelReply screenshot Acquia screenshot view 5 more Magento screenshot view 3 more

Software Description:

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

Software Description:

Acquia offers a Content Management System for organizations to securely develop, deliver and host websites. The CMS is a Drupal-tuned application lifecycle management suite with a complete infrastructure to support Drupal deployment workflow processes from development and staging through to production. Acquia Cloud includes powerful developer user interfaces, secure server access using SSH, and automated deployment from a version-controlled code repository. It runs on proven open-source technologies that we've selected, tested, and optimized for Drupal. With Acquia Cloud, Acquia delivers comprehensive Drupal infrastructure support from a single vendor.

Other solutions offered by Acquia are Multisite Management, Drupal 8 Starter Kit, Digital Asset Management, and Integrated Commerce & Content.

Software Description:

Magento is an ecommerce platform built on open source technology, which provides online merchants with a flexible shopping cart system, as well as control over the look, content and functionality of their online store.
It uses Zend PHP and MySQL databases, which offers great flexibility through its modular architecture, and is completely scalable, with wide range of control options for easy use.
This eCommerce software provides two distinct platforms, Magento Community Edition and Magento Enterprise Edition.

Features:

Features:

  • Scheduling
  • 2-Factor Authentication
  • Multi-User
  • Notifications
  • Data Export
  • Data Import
  • Data Visualization
  • A/B Testing
  • External Integrations
  • API
  • Dashboard
  • File Transfer

Features:

  • Customer Management
  • Notifications
  • SEO
  • API

Summary:

    No key features associated with this application.

Summary:

  • Adding media to content

  • Analyzing site visitor statistics

  • Creating a subtheme of Commons origins

  • Creating and managing groups

  • Enabling group privacy

  • Using the people directory

  • Marketing integration

  • Content as a service

  • Cloud platform

Summary:

  • Modules: Magento users can install modules by downloading them, and uploading them to their server, or applying a module's Extension Key through Magento Connect Manager.

  • Integration: Magento allows users to integrate several different domain names into one control panel and manage more than one storefront at a time from a single admin panel.

  • Themes: There is a basic theme which sets up an ecommerce website, and users may install additional themes to change the display of the website or its functionality.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

Personal

$141.00
1 user(s) / month
Included in plan:
  • 100,000 typical monthly Drupal pageview capacity
  • 25 GB Storage
  • One codebase (with the option to add more for $75/mo)
  • Separate development, staging, and production environments
  • Professional build/test/deploy tools for developers
  • Performance and security monitoring, analysis, and troubleshooting tools
  • Team & access management tools
  • Ticket support for non-self-service issues during business hours
  • Local development with Acquia Dev Desktop
  • Access to documentation, Knowledge Base and other resources
  • Acquia Search
  • Automated backups

Small

$296.00
1 user(s) / month
Included in plan:
  • 100 GB Storage
  • 500,000 typical monthly Drupal pageview capacity

Medium

$516.00
1 user(s) / month
Included in plan:
  • 200 GB Storage
  • 1,000,000 typical monthly Drupal pageview capacity

Pricing:

  • Credit card required: No
  • Magento Community (CE): Free to download and use, small-medium size businesses
    Magento Enterprise (EE): $18,000 per year

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capacity offered.

  • Does this service integrate with any other apps?
  • Integrations: Drupal, Amazon, Manifest, Shutterstock, Zendesk.

  • Who are the main user groups of this service?
  • Main users of Acquia are medium-sized and large enterprises.

  • Does this service offer an API?
  • Yes, it offers API.

  • What is this service generally used for?
  • This service is generally used for digital content management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Email Support, Help Center Requests, Phone Support, Knowledge Base.

  • What platforms does this service support?
  • Acquia is a web-based service.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Drupal.

FAQs:

    Who are the main user groups of this service?
  • Main users of Magento are online merchants.

  • What is this service generally used for?
  • It is used for building ecommerce platforms.

  • What platforms does this service support?
  • Magento is a cross-platform computer software.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Redis, Memcached, and Apache Solr.

  • Does this service integrate with any other apps?
  • It integrates with many services like: Wordpress, Hubspot, MailChimp, Drupal etc.

  • Does this service offer an API?
  • It offers APIs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Magento allows users to integrate several different domain names into one control panel and manage more than one storefront at a time from a single admin panel.

  • Does this service offer guides, tutorials and or customer support?
  • They offer help and support, documentation, forms, training, courses, and consulting services.

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Boston
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Campbell
Employees:
501-1000
Likes:
Followers:
77.6k

Other:

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Acquia
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Magento
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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