Compare ChannelReply vs Flockler vs Kentico

Kentico

CMS
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Crozscore:

80%
what is this?
81%
30%
no significant changes

Crozscore:

80%
what is this?
47%
interest rising

Crozscore:

87%
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96%
49%
interest rising
ChannelReply screenshot Flockler screenshot view 2 more Kentico screenshot view 1 more

Software Description:

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

Software Description:

Flockler platform enables brands to collate, analyse and display user-generated social content on their services, increasing conversion rates and dwell time. Flockler is trusted by likes of Royal Mail, Visit Britain, and UEFA.

30-day free trial on all plans and monthly subscription fees starting from 49€ / month.

Key benefits:

  • Easy to curate UGC reaching consumers in the early phase of purchasing cycle and driving traffic to product pages
  • An uplift in conversions by 20-30 % when social posts are used as product testimonials and displayed at the moment of purchase on checkout or product pages
  • Social data and the insights provided by the platform help you to create more targeted and personalised content assets increasing the conversion rate of your social advertising
  • Optimised user experience on all devices increasing the conversion rates of the content
  • There are no restrictions on the look & feel and display of content. Flockler creates a default look & feel without any development work, but your developers can create a fully customised style
  • Categorisations and metadata such as tags help you to create tailored and personalised content experiences. For example, you could display content with a particular tag to clients who have visited a certain page earlier
  • Full SaaS solution and support provided by Flockler enabling customers to lower technology costs and reallocate that budget to marketing and sales activities.

Here’s how Flockler works:

1) Write blog posts and collate social content from Twitter, Instagram, Facebook, YouTube, and more.
You can create multiple sections and categorise your content based on category, product and content type.

2) Set up rules to gather content automatically from Twitter, Instagram, Facebook and YouTube.
Set up automated feeds to store the content published on social channels; Twitter, Instagram, YouTube, and Facebook, and automatically display those posts on your site. For example, set up a feed displaying all the tweets mentioning a certain keyword or posted by your company. You can either publish content automatically to your website or store for moderation. Even if you decide to publish content automatically, you can always hide content or add more content manually.

3) Display social content on homepage and product pages to increase conversion rates
Display content on homepage and product pages based on Flockler's sections or content tagging. Flockler provides embed code for any website, and plugins for WordPress, Magento, and Shopify making the set up process easy and smooth even for non-techie.

The look and feel can be customised to fit your brand guidelines. The layout is automatically optimised for mobile, tablet and desktop, and the social wall can be displayed anywhere on your website.

4) Gain deeper and more meaningful insights into your audience
You can add your analytics code (e.g. Google Analytics) to measure the traffic and interactions on your social wall. In addition, Flockler platform analyses the popularity and engagement of social content and displays how many comments and likes each piece of content published by you or your audience has generated. It shows which individuals are actively engaging with your content, and out of those, who has the most influence. You can use the valuable data that Flockler’s platform provides in many ways such as to identify themes and trends, get ideas for future content, create new product lines and marketing ideas, as well as use it for personalized and targeted advertising on social channels.

Software Description:

Kentico’s product line includes Kentico EMS, the all-in-one CMS, E-commerce, and Online Marketing platform, and Kentico Cloud, the comprehensive cloud-first headless CMS and digital experience platform.

Kentico EMS’s rich selection of out-of-the-box web parts, easy customizations, and open API quickly gets websites operational. The all-in-one platform combines a full set of integrated solutions, including Online Marketing, E-commerce, Online Communities, and Intranet and Collaboration. Kentico EMS allows you to manage contacts and campaigns, track the customer journey, provide global e-commerce functionality, and measure and analyze the results to create and manage customer experiences easily in a dynamic business environment.

Kentico Cloud is the cloud-first headless CMS and digital experience platform. Users can manage structured content for multi-channel delivery, use the API-first CMS to display that content on any website or device and track visitor interactions to personalize the digital experience.

Kentico Software was launched with one vision in mind—to build exceptional digital platforms that allow clients to connect with their customers, surpass their business goals, and achieve digital marketing and e-commerce success. Kentico’s 24/7 support provided by 20+ support engineers on three continents, consultation packages, training, detailed documentation, and 7-day bug-fix policy help customers deliver projects on time and budget.

Kentico has 1,000 digital solution partners and powers 25,000 websites across 100 countries. Founded in 2004, Kentico is a Microsoft Gold Certified Partner headquartered in the Czech Republic with offices in the US, UK, Netherlands, and Australia. Customers include Gibson, Twinings, Ingram Micro, Mazda, Kingspan, Hunter Fan, Starbucks, and Allergan.

Features:

Features:

  • Data Visualization
  • Data Export
  • Multi-User
  • Social-Media Integration
  • Marketing Automation
  • API

Features:

Summary:

    No key features associated with this application.

Summary:

  • Display UGC to increase conversion rates and dwell time.

  • Automatically display UGC on product pages based on tagging.

  • Use automated feeds to speed up the curation process.

  • Aggregate content from Instagram, Twitter, Facebook, YouTube, and more.

  • Embed social wall to any website.

  • Plugins for WordPress, Magento, and Shopify.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

Lite

$55.00
unlimited user(s) / month
Included in plan:
  • Hosting and support via email & live chat.

Basic

$110.00
unlimited user(s) / month
Included in plan:
  • 3 automated social feeds.
  • Hosting and support via email & live chat.

Pro

$330.00
unlimited user(s) / month
Included in plan:
  • 10 automated social feeds.
  • Hosting and support via email & live chat.

Premium

$550.00
unlimited user(s) / month
Included in plan:
  • 20 automated feeds.
  • Hosting and support via email & live chat.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
    • Social media services such as Twitter, Instagram, Facebook, and YouTube.
    • Email marketing platforms such as MailChimp.
    • CRMs.
  • What platforms does this service support?
  • Flockler can be embedded to any website or application with a code snippet or installing plugin for WordPress, Magento, and Shopify.

  • Does this service integrate with any other apps?
  • See above.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Help documents available online. Fanatical support available via live chat, email, and phone.

  • What is this service generally used for?
  • Flockler is used to:
    * Display user-generated content on the homepage or product pages.
    * Create a full content marketing site.
    * Display UGC during the event or on office displays.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Flockler is used by marketing professionals looking to utilise social content as product testimonials on their website or to create a content marketing site, and is trusted by the likes of Penguin Books, Visit Britain, UEFA, and many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
3.97k
Followers:

Other:

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Flockler
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Kentico
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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