Compare ChannelReply vs Magento vs Joomla

Joomla

CMS
 (15)
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Crozscore:

79%
what is this?
79%
29%
no significant changes

Crozscore:

93%
what is this?
95%
65%
interest rising

Crozscore:

95%
what is this?
96%
77%
no significant changes
ChannelReply screenshot Magento screenshot view 3 more Joomla screenshot view 2 more

Software Description:

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

Software Description:

Magento is an ecommerce platform built on open source technology, which provides online merchants with a flexible shopping cart system, as well as control over the look, content and functionality of their online store.
It uses Zend PHP and MySQL databases, which offers great flexibility through its modular architecture, and is completely scalable, with wide range of control options for easy use.
This eCommerce software provides two distinct platforms, Magento Community Edition and Magento Enterprise Edition.

Software Description:

Joomla! is open source content management system (CMS) designed to assist users in building websites, blogs, Intranets and mobile applications.
It is considered to be a popular choice for many types of websites, including corporate sites, news or blogs, government applications, small business sites and sites with secure logins.
Joomla is written in PHP for managing content on the web and uses a MySQL database to store content. It is released under the GNU General Public License.

Features:

Features:

  • Customer Management
  • Notifications
  • SEO
  • API

Features:

  • Corporate/Business
  • Employee Onboarding
  • Employee Training
  • Video
  • Video Courses

Summary:

    No key features associated with this application.

Summary:

  • Modules: Magento users can install modules by downloading them, and uploading them to their server, or applying a module's Extension Key through Magento Connect Manager.

  • Integration: Magento allows users to integrate several different domain names into one control panel and manage more than one storefront at a time from a single admin panel.

  • Themes: There is a basic theme which sets up an ecommerce website, and users may install additional themes to change the display of the website or its functionality.

Summary:

  • Nested categorization: Joomla enables users to create categories with nesting, with no limits on depth. This is very helpful especially in managing large websites.

  • Powerful Extensibility: There are more than 8.000 extensions users can customize Joomla with.

  • User Management: Joomla has a registration system that allows users to configure personal options. There are nine user groups with various types of permissions on what users are allowed to access, edit, publish and administer.

  • Template Management: Templates are a powerful tool suite for making the site look exactly the way users want. You have complete control over the entire presentation.

  • Tagging: Very effective way to structure the content, for a flat organisation structure.Tagging in Joomla also supports nesting.

  • Content Management: After creating content, user finds a lot of possibilities to show it on the frontend. He is also able to use several pre-installed modules to show the most popular articles, latest items, related articles and more.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

Pricing:

  • Credit card required: No
  • Magento Community (CE): Free to download and use, small-medium size businesses
    Magento Enterprise (EE): $18,000 per year

Pricing:

  • Credit card required: N/A
  • Joomla is a free and open-source content management system.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Main users of Magento are online merchants.

  • What is this service generally used for?
  • It is used for building ecommerce platforms.

  • What platforms does this service support?
  • Magento is a cross-platform computer software.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Redis, Memcached, and Apache Solr.

  • Does this service integrate with any other apps?
  • It integrates with many services like: Wordpress, Hubspot, MailChimp, Drupal etc.

  • Does this service offer an API?
  • It offers APIs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Magento allows users to integrate several different domain names into one control panel and manage more than one storefront at a time from a single admin panel.

  • Does this service offer guides, tutorials and or customer support?
  • They offer help and support, documentation, forms, training, courses, and consulting services.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is often used in tandem with Kunena.

  • Does this service offer an API?
  • The Joomla Platform supports a legacy tree for API.

  • Does this service offer guides, tutorials and or customer support?
  • It provides guides, support and documentation.

  • Who are the main user groups of this service?
  • Most users of Joomla are smaller companies, organizations and individuals who build websites, but it is also being discovered by well known brands across the globe, who want more website power, flexibility, and greater security.

  • What is this service generally used for?
  • It is generally used for publishing web content. It is estimated to be the second most used content management system on the Internet after Wordpress.

  • What platforms does this service support?
  • It is a content management system (CMS) which connects a user's site to a MySQL, or PostgreSQL database.

  • Does this service integrate with any other apps?
  • It integrates with the NuSOAP library, Mailchimp and other applications.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Campbell
Employees:
501-1000
Likes:
37.3k
Followers:
78.1k

Publisher:

Founded:
-
Based in:
Toronto
Employees:
-
Likes:
Followers:

Other:

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Magento
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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