Compare ChannelReply vs Acquia vs Kentico

Acquia

CMS
 (0)

Kentico

CMS
 (5)
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Crozscore:

79%
what is this?
79%
29%
interest rising

Crozscore:

85%
what is this?
55%
interest rising

Crozscore:

86%
what is this?
96%
49%
interest rising
ChannelReply screenshot Acquia screenshot view 5 more Kentico screenshot view 1 more

Software Description:

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

Software Description:

Acquia offers a Content Management System for organizations to securely develop, deliver and host websites. The CMS is a Drupal-tuned application lifecycle management suite with a complete infrastructure to support Drupal deployment workflow processes from development and staging through to production. Acquia Cloud includes powerful developer user interfaces, secure server access using SSH, and automated deployment from a version-controlled code repository. It runs on proven open-source technologies that we've selected, tested, and optimized for Drupal. With Acquia Cloud, Acquia delivers comprehensive Drupal infrastructure support from a single vendor.

Other solutions offered by Acquia are Multisite Management, Drupal 8 Starter Kit, Digital Asset Management, and Integrated Commerce & Content.

Software Description:

Kentico’s product line includes Kentico EMS, the all-in-one CMS, E-commerce, and Online Marketing platform, and Kentico Cloud, the comprehensive cloud-first headless CMS and digital experience platform.

Kentico EMS’s rich selection of out-of-the-box web parts, easy customizations, and open API quickly gets websites operational. The all-in-one platform combines a full set of integrated solutions, including Online Marketing, E-commerce, Online Communities, and Intranet and Collaboration. Kentico EMS allows you to manage contacts and campaigns, track the customer journey, provide global e-commerce functionality, and measure and analyze the results to create and manage customer experiences easily in a dynamic business environment.

Kentico Cloud is the cloud-first headless CMS and digital experience platform. Users can manage structured content for multi-channel delivery, use the API-first CMS to display that content on any website or device and track visitor interactions to personalize the digital experience.

Kentico Software was launched with one vision in mind—to build exceptional digital platforms that allow clients to connect with their customers, surpass their business goals, and achieve digital marketing and e-commerce success. Kentico’s 24/7 support provided by 20+ support engineers on three continents, consultation packages, training, detailed documentation, and 7-day bug-fix policy help customers deliver projects on time and budget.

Kentico has 1,000 digital solution partners and powers 25,000 websites across 100 countries. Founded in 2004, Kentico is a Microsoft Gold Certified Partner headquartered in the Czech Republic with offices in the US, UK, Netherlands, and Australia. Customers include Gibson, Twinings, Ingram Micro, Mazda, Kingspan, Hunter Fan, Starbucks, and Allergan.

Features:

Features:

  • Scheduling
  • 2-Factor Authentication
  • Multi-User
  • Notifications
  • Data Export
  • Data Import
  • Data Visualization
  • A/B Testing
  • External Integrations
  • API
  • Dashboard
  • File Transfer

Features:

Summary:

    No key features associated with this application.

Summary:

  • Adding media to content

  • Analyzing site visitor statistics

  • Creating a subtheme of Commons origins

  • Creating and managing groups

  • Enabling group privacy

  • Using the people directory

  • Marketing integration

  • Content as a service

  • Cloud platform

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

Personal

$141.00
1 user(s) / month
Included in plan:
  • 100,000 typical monthly Drupal pageview capacity
  • 25 GB Storage
  • One codebase (with the option to add more for $75/mo)
  • Separate development, staging, and production environments
  • Professional build/test/deploy tools for developers
  • Performance and security monitoring, analysis, and troubleshooting tools
  • Team & access management tools
  • Ticket support for non-self-service issues during business hours
  • Local development with Acquia Dev Desktop
  • Access to documentation, Knowledge Base and other resources
  • Acquia Search
  • Automated backups

Small

$296.00
1 user(s) / month
Included in plan:
  • 100 GB Storage
  • 500,000 typical monthly Drupal pageview capacity

Medium

$516.00
1 user(s) / month
Included in plan:
  • 200 GB Storage
  • 1,000,000 typical monthly Drupal pageview capacity

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capacity offered.

  • Does this service integrate with any other apps?
  • Integrations: Drupal, Amazon, Manifest, Shutterstock, Zendesk.

  • Who are the main user groups of this service?
  • Main users of Acquia are medium-sized and large enterprises.

  • Does this service offer an API?
  • Yes, it offers API.

  • What is this service generally used for?
  • This service is generally used for digital content management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Email Support, Help Center Requests, Phone Support, Knowledge Base.

  • What platforms does this service support?
  • Acquia is a web-based service.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Drupal.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Boston
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Acquia
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Kentico
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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