Compare Capsule vs Less Annoying CRM vs Freshsales

Capsule

CRM
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Crozscore:

78%
what is this?
57%
interest falling

Crozscore:

84%
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100%
43%
no significant changes

Crozscore:

74%
what is this?
80%
48%
no significant changes
Capsule screenshot view 4 more Less Annoying CRM screenshot Freshsales screenshot view 4 more

Software Description:

Capsule is a solid, easy-to use CRM system which is a good tool for small to medium-sized businesses, particularly those using Google Apps.
It is competitively priced, and it provides a feature set that will allow its users to efficiently manage a large database, identify business opportunities, track communications and manage a sales pipeline with relative ease.

Software Description:

If you’re a small business looking for a way to increase sales and get organized, but the CRMs you’ve tried are too complicated, Less Annoying CRM is for you. We provide everything you need to track your contacts, leads, and follow-ups without any of the extra clutter.

Less Annoying CRM is free to try for 30 days, and that includes your own dedicated CRM Coach who will help you get set up and answer any questions you have (including help importing your existing data).

Software Description:

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.

Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to.

Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers.

In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups.

The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow.

Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.

Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

Features:

  • Contact Management
  • Contact Sharing
  • External Integrations
  • Batch Permissions & Access
  • File Sharing
  • 2-Factor Authentication
  • Data Visualization
  • Data Import
  • Data Export
  • Email Integration
  • API
  • Notifications
  • Project Management
  • Inventory Tracking
  • Multi-User
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Forecasting
  • Data Import
  • File Transfer
  • Data Export
  • Email Integration
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Scheduling
  • Dashboard
  • Contact Management

Summary:

  • Customizable: Users can customize Capsule to fit their business.

  • Complete Contact Wiew: The contact page offers a birds eye view of everything users know about a contact, so that they can keep track of the people, companies and other organizations.

  • Manages Sales Pipeline: Keeps track of where each opportunity is at, using milestones such as prospect -> meeting -> proposal -> won etc.

  • Make Sure Things Get Done: Manages to-do lists and calendar using tasks in Capsule to ensure things don't get forgotten.

  • Manage Groups of Contacts with Lists: Creates lists by filtering contacts using given criteria, such as which city they're in, how they are tagged, when they were added, or using custom fields.

Summary:

    No key features associated with this application.

Summary:

  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

  • The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

  • Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform

  • Freshsales' 'enrichment' feature automatically adds social information and photos to profiles

  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Pricing:

  • Credit card required: N/A
  • Free: Up to 2 users; 10MB storage; 250 contacts
    Professional: £8/month, per user. 30 day free trial; 2GB storage per user; 50,000 contacts.

Pricing:

  • Starting from: $10.00/month
  • Credit card required: N/A
  • $10/user/month after a FREE 30 day trial (no credit card required)

    Unlimited Contacts - No Commitment

    When we say that we're less annoying, that applies to everything we do, including the pricing. Unlike other business software, we don't have complex pricing tiers, usage limits, long-term contracts, upfront payments, or upsells. It's just $10.00/user/month.

    You can add users, remove users, or cancel at any time. Best of all, you can use it free for 30 days to make sure you like it. The free trial is completely unlimited, so you can test absolutely everything out thoroughly before deciding if you want to subscribe. We don't even ask for your credit card when you sign up, so if you don't like it, there's nothing to cancel.

Only one pricing plan

$10.00
1 user(s) / month
Included in plan:
  • Everything

BLOSSOM

$12.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and...
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

SPROUT

Free
Included in plan:
  • Leads, Contacts, Accounts & Deals
  • Customisable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk & Freshchat Integration

GARDEN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Blossom and...
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

ESTATE

$49.00
1 user(s) / month
Included in plan:
  • Everything in Garden and...
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

FAQs:

    Who are the main user groups of this service?
  • Main users of this service are small and medium-sized companies.

  • What is this service generally used for?
  • It is used for customer relationship management, and contacts and pipeline management.

  • What platforms does this service support? (e.g. native mobile apps)
  • This service Web-based, works on Linux, Mac, Windows, Android, and iPhone-iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with Google apps; Xero; FreshBooks; MailChimp; ActiveCampaign; Wufoo Forms; ClickDesk; and others.

  • Does this service integrate with any other apps?
  • It integrates with: Google apps; invoicing and accounting apps, email marketing apps, website forms, email tracking apps etc.

  • Does this service offer an API?
  • The Capsule API allows developers to create applications that can retrieve or update data in Capsule account.

  • Does this service offer multi-user capability? (e.g. teams)
  • It offers multi-user capability.

  • Does this service offer guides, tutorials and or customer support?
  • They have live support available Monday – Friday, 9am – 5pm BST.

FAQs:

    Who are the main user groups of this service?
  • Our company's singular focus is working with small businesses/organizations with 1-20 employees in need of a simple, low cost CRM tool.

  • What platforms does this service support? (e.g. native mobile apps)
  • Less Annoying CRM is entirely web-based, which means that you can access it from any computer, tablet, or modern smartphone, anywhere in the world. Also, we handle all of the security, data backups, and software updates so that you don't have to worry about the boring technical stuff anymore.

  • What is this service generally used for?
  • Less Annoying CRM can be used to manage your contacts, leads, notes, calendar, to-do's and more, all from one simple web app.

  • What are some applications this service is commonly used in tandem with?
  • Less Annoying CRM is typically used in tandem with your email client.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes!

    Add as many users from your company as you want for just $10.00/user/month. Each user has their own login and password, and you decide who has access to what. Whether you want your reps to only have access to their own data, or you want everyone to share, we make it easy.

  • Does this service offer an API?
  • Yes!

    The Less Annoying CRM API is a simple web service that allows programmers to connect third-party applications with Less Annoying CRM. It is particularly well suited for entering leads from web forms.

  • Does this service integrate with any other apps?
  • Yes!

    LACRM offers integrations with Google Contacts, Google Calendar, and MailChimp.

  • Does this service offer guides, tutorials and or customer support?
  • Yes!

    Less Annoying CRM is designed to be as simple as possible. We have help articles and FAQs listed on our website, but sometimes it helps to talk to a real person. That’s what we're here for. Each user is assigned their very own CRM Coach from the beginning of their free trial. They'll help you get started and always be there if you have questions. Even if you haven't started your free trial yet, you can reach us via phone or email and we'll be happy to help you out.

FAQs:

    What is this service generally used for?
  • CRM
    Customer Relationship Management
    Contact Management
    Pipeline Management
    Sales Enablement
    Lead Management
    Contact Management
    Deal Management
    Email Management & Tracking
    Territory Management
    User Behaviour Tracking

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Android
    iPhone-iPad
    Mac
    Windows
    Web-based
    Mobile Web App

  • Who are the main user groups of this service?
  • SMEs
    Mid Market
    Enterprise

  • What are some applications this service is commonly used in tandem with?
  • Freshdesk

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
4.99k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
1.57k
Followers:
673

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
872
Followers:
1.05k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Less Annoying CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshsales
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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