About CallRail
CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to boost success and sustain growth.
Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. Often overlooked by other marketing tools or analytics platforms, we see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers achieve better outcomes. CallRail’s leads-focused analytics platform brings clarity to our customer’s digital marketing efforts. We work within their existing workflow, help them improve their spends quickly, and provide tools that are beautiful, intuitive and helpful.
Our platform is powered by a team of passionate and hardworking leaders and contributors. We put our customers first and are dedicated to working on what makes sense for them and doing that well.
They have the answers, we’re the force multiplier.
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About SAS Customer Intelligence 360
You can swiftly deploy advanced analytics and machine learning to improve your understanding of your customers and optimize their journeys without the need for a full team of data scientists. Thanks to our software as a service approach and our open APIs we can easily integrate with your existing tech and add value to your current customer intelligence solutions without needing to start again from scratch.
KEY CAPABILITIES:
- Testing and Learning
- Guided Analytics
- Personalisation and Recommendations
- Customer Journey Optimisation
KEY BENEFITS:
Enrich your customer data and gain deeper insights about your customers with our built-in machine learning and AI. Get a single customer view and machine learning powered attribution to understand your customers better.
Boost customer acquisition and retention rates with analytic A/B, Multi-arm Bandit and Multi-variate testing to work out what content, messaging, channels and layout works best for each customer.
Increase customer loyalty and engagement rates by personalising every contact point across web, app, SMS, and even offline marketing channels.
Increase customer dwell time and spend with unique recommendations for every customer.
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FAQs
What is this service generally used for?
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CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.
Does this service offer an API?
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Yes.
Does this service integrate with any other apps?
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Google Ads, Google Data Studio, Google Analytics, Google My Business, HubSpot, Salesforce, Zapier, Facebook, Marketo, Unbounce, Wix, WordPress, Slack, TapClicks, Klipfolio, Pipeline Deals, ADF, Swydo, SuperDash, SharpSpring, ReportGarden, Marin Software, VWO, Kenshoo, Octoboard, Microsoft Advertising, Leadsrx, Leadsquared, Japio, Imaam, Optimizely, Eletype, AMP, Domo, Databox, DashThis, Converge, Google Ads Mobile-Click-To-Call, Kissmetrics, Instagram Ads Manager, Mixpanel, Stripe, AgencyAnalytics
Does this service offer guides, tutorials and or customer support?
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Yes, we have a customer support team with operational hours of 9am-6pm ET M-F, and extensive support documentation, videos and a learning center.
What are some applications this service is commonly used in tandem with?
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Google Ads, Google Data Studio, Google Analytics, Google My Business, HubSpot, Salesforce, Facebook, Unbounce
Who are the main user groups of this service?
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Marketing agencies and small-to-midsize businesses primarily in the healthcare, legal, automotive, and home services industries.
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FAQs
Who are the main user groups of this service?
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- Digital Marketers
- Data Scientists
- Customer Experience Managers
- Customer Engagement Managers
- Head of Brand & Digital
- Head of Customer Relationship Management
- Head of Brand Marketing and Planning
- UX Design Manager
- Director of eCommerce
- Group Multichannel Director
- Head of Loyalty and Personalisation
- Multi-channel Trading Manager
- Head of eCommerce
- Director of Marketing Ops
- Director of Digital
- Exec Director of the IMI team (Insights and Marketing Intelligence)
- Multichannel Director
- Head of Insights & Acquisition
- Head of Digital
- Customer Experience, Voice of the Customer and Measurement Lead
- Customer Insight and Engagement Manager
- Customer Experience Insight Manager
- Senior Customer Experience Manager
- Director, Customer Proposition
- Head of Customer Experience
- Digital Customer Experience Manager
- Head of Global Customer Experience
- Head of Customer Marketing and Systems
- Customer Insight Analyst
- Head of Service Development and Automation
Does this service offer multi-user capability (e.g. teams)?
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Yes, we have multi-user groups and role functionality.
Does this service offer guides, tutorials and or customer support?
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Yes, SAS has 24/7 global customer support with optional free and paid education available.
What is this service generally used for?
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Testing and learning with experiments, customer journey optimisation, delivering personalisation and recommendations, using guided digital analytics.
Does this service integrate with any other apps?
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We have open APIs to allow custom integrations with most other tools or apps.
What platforms does this service support?
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This is a software as a service offering built on an open API framework. It can collect data from websites and apps for Android and iOS. Data can be exported into most proprietary third-party open source applications.
Does this service offer an API?
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Yes, a wide range of APIs are available for most functions within the solution.
What are some applications this service is commonly used in tandem with?
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Web analytics tools, CRMs, CMSs, BI and analytics solutions.
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Other
Who uses CallRail
Desktop Platforms:
Languages:
English
Regional Restrictions:
No restrictions.
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Other
Who uses SAS Customer Intelligence 360
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
- Web App
- Windows
- Macintosh
Mobile Platforms:
Languages:
English, German, French, Spanish, Italian, Swedish, Norwegian, Finnish, Portuguese
Regional Restrictions:
None
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