Predictive dialer is a smart outbound dialer that utilizes powerful intelligence to determine when is the right time to contact and engage with customers. CallCenterHosting’s Predictive Dialer is hosted over a cloud that gives an edge to the outbound calling system. CallCenterHosting’s predictive dialer is compatible with most CRM and helps the agents in giving personalized and smooth operations to the customers.
Few benefits of CallCenterHosting’s cloud-hosted predictive dialer are:
Agent Availability Utilization
Track productivity with Extensive Reports and more.
Along with these features, CallCenterHosting’s hosted predictive dialer comes with all-around customer support and round the clock business continuity.
Batch Permissions & Access
Custom Data Forms
Automatic Call Distribution
Interactive Voice Response
No key features associated with this application.
per user per month; For minimum purchase of 20 users
Included in plan:
Automatic Call Distribution (ACD)
Agent performance Reporting
Real Time Reporting
Does this service offer guides, tutorials and or customer support?
Yes, we provide demo videos and customer support over chat, call or email.
Does this service offer multi-user capability (e.g. teams)?