Event Management Made Easy. CadmiumCD's event management software lets you collect and review submissions, manage speakers and exhibitors, and deliver exceptional experiences to your attendees, all from the same cloud-based platform. Manage your conference with confidence, with CadmiumCD.
About Kotive
"Makers" design custom-made taskflows that consist of tasks strung together by conditions with the aim of achieving a goal. Conditions influence and control the flow from one task to the next.
Example taskflows: request for leave, ask for a quote from movers, interactive storybook and manage the crowdsourcing translation of a book. The permutations are limitless considering the combinations of Makers, their unique taskflow apps and the niche markets they service.
Team leaders design taskflow apps to automate "shadow business processes" for their teams. Entrepreneurs design and resell taskflow apps to solve needs within niche markets. Small business owners design taskflow apps to convert to e-business processes and become more competitive.
About DiamanteDesk
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
Our software enables big and small companies to support and guide their customers through emails, websites and phone calls. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system.
In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests.
Features
Accounts Payable
Accounts Receivable
API
Audience Targeting
Budgeting
Calendar Management
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Expense Tracking
External Integrations
Forecasting
General Account Ledger
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Project Management
Scheduling
Social-Media Integration
Supplier Management
Third-Party Plugins/Add-Ons
Travel Management
Features
A/B Testing
API
External Integrations
Multi-User
Third-Party Plugins/Add-Ons
Features
Analytics
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Summary
No key features associated with this application.
Summary
Disposable software: taskflow apps are quick to create, therefore you can design solutions for temporary events and discard them afterwards.
Adaptive taskflows: design complex and non-linear taskflows.
Advanced taskflows without programming: drag-and-drop tasks into a flow, set their properties and conditions to control its flow and then run the taskflows.
Invite team members: add teams and invite people to use your taskflow app.
Business-in-a-box: create unique taskflow apps and sell them to niche markets at prices you set.
Design-as-you-go: as processes and needs evolve, you can extend and modify taskflows as you go.
Summary
Easy-to-use help-desk open source support ticketing system and customer service solution.
Pricing
Credit card required: N/A
Per event pricing per module. Please contact us for more details.
FAQs
No FAQs associated with this application.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes, the Maker has full control over organizations and teams, how they are structured and who has access to which. Access to tasks and taskflows can be fine-tuned using custom roles.
Does this service offer guides, tutorials and or customer support?
Yes, our detailed "how-to" guides, videos and growing list of taskflow recipes make it easy to get started with Kotive and we offer in-app customer support.
Does this service offer an API?
Yes it does.
Who are the main user groups of this service?
Entrepreneurs, Software developers, Designers, Business analysts, Marketing agents, Managers, IT specialists & Small business owners.
What is this service generally used for?
The Maker creates custom taskflow apps, invites team members to join and use it. Alternatively the Maker runs it as a SaaS business and resells their taskflow apps to customers in a niche market.
What platforms does this service support?
Kotive is web-based.
FAQs
Does this service offer an API?
DiamanteDesk provides full control of the system via API
What is this service generally used for?
For customer support
Who are the main user groups of this service?
Small to large eCommerce merchants and IT Companies with specific business requirements for customer support
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service integrate with any other apps?
Deep integrations with CRM systems (OroCRM, Salesforce, SugarCRM, etc), eCommerce solutions (Magento and Prestashop platforms, Shopify, eBay, Amazon marketplaces and stores, etc)
Bug-tracking/project management tools (Jira, YouTrack, Redmine)
Does this service offer guides, tutorials and or customer support?
DiamanteDesk Documentation (on our website)
Installation Guide (on our website)
Upgrade Guide (on our website)
Customer Support Online 24/7 (Live Rep)
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