Compare C2 ATOM vs IT Glue vs Device42

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Software Description:

C2 ATOM is an ITSM (IT Service Management) software designed for organizations seeking to deliver quality IT services. This integrated, fully web-based solution, built to ITIL® v3 2011 standards, delivers efficient services while exceeding customer expectations.

Oriented around a multi-departmental service catalog that is flexible and without programming, our C2 ATOM solution can support IT Service Center activities.

Here are the key features of the C2 ATOM application

• An ITIL structured service catalog
• Mobile version (for tablets and smartphones)
• Web solution with no installation required on a workstation
• Non-modular solution Asset Management, Configuration Items (CIs), and Inventory
• A flexible and evolutive solution allowing for growth and change in the client’s structure
• Knowledge Base Management
• Self Service Portal
• Dashboards, Built-in Reports, and Report Generation capabilities
• API-Centric solution facilitating Integration

Software Description:

IT Glue is a documentation platform aimed at IT professionals. Information is imported from PSA, RMM, and other tools into IT Glue, where it is organized for ease of access. Document both hardware and software using automated processes to reduce the time it takes to onboard new clients. LucidChart and Word integrations help you document processes and documents as well. With relationship mapping and a robust search, your team will reduce the amount of time they waste looking for information by 50% or more. Key features include:

  • Track Any Asset
  • Relationship Mapping
  • Domain & SSL Tracking
  • Knowledge Base & SOPs
  • MyGlue Password Vault
  • Workflows
  • Version Control with Rollback
  • Audit Trail
  • Access Controls
  • SSO
  • Runbooks
  • Documentation Automation
  • SOC 2 Compliant

Software Description:

Tracking and managing all of your IT and non-IT assets just got easier. Device42 software enables companies to discover, visualize, and understand their infrastructure and its interdependencies, all from a single dashboard. Track your full asset lifecycle, plus software licenses, service contracts, SSL Certificates, renewal reminders, and more. Generate mobile-friendly barcodes & QR codes, and don't forget about powerful reporting, a full audit trail, and an extensive RESTful API!

  • CMDB for the Cloud Era – A single source of truth within your organization. Get a clear view of your IT ecosystem to identify and manage all configuration items (CI) in your environment.
  • Data Center Management – Data center inventory and asset management. No more manual, decentralized Visio diagrams and/or inconsistent Excel spreadsheets.
  • IP Address Management – IPAM made easy. No more trying to make sense of multiple disparate and outdated spreadsheets. Support for IPv4 & IPv6.
  • Capacity & Power Planning – In addition to rack 'U' tracking, PDU outlet, and switch ports connections are recorded for capacity planning. Additionally, monitor power usage and control smart PDUs using SNMP.
  • App Dependency Mapping – Anticipate and understand the implications of a rack outage or downed server. Improve IT troubleshooting and MTTR with the clear network, connectivity, dependency, and impact visualizations.
  • IT Assets & QR Codes – Powerful ITAM functionality supports management and tracking of all assets featuring custom QR codes with no need for proprietary barcode readers. iOS, Android, and Windows devices are supported for inventory management.

Features:

  • Chat
  • Lead Scoring
  • Lead Management
  • Time Management
  • Call Tracking
  • Scheduling
  • Calendar Management
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Contact Sharing
  • Data Import
  • Multi-User
  • Batch Permissions & Access
  • Customer Management
  • Organization Management
  • Password & Access Management
  • External Integrations
  • API
  • Email Integration
  • Data Export
  • Contact Management
  • Notifications
  • Project Management
  • Bug Tracking

Features:

  • History/Version Control
  • Contact Management
  • Organization Management
  • Dashboard
  • Inventory Tracking
  • File Sharing
  • 2-Factor Authentication
  • Batch Permissions & Access
  • Password & Access Management
  • External Integrations
  • Notifications
  • Multi-User
  • Data Export
  • Data Import
  • API

Features:

  • Password & Access Management
  • Dashboard
  • Network Device Performance Monitoring
  • Network Visualization
  • Network Traffic Monitoring
  • Inventory Tracking
  • External Integrations
  • Data Visualization
  • Data Export

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Data Center Asset Management

  • Data Center Visualization

  • Structured Cable Management

  • IT Asset & Inventory Management

  • Device & IP Discovery

  • Asset Lifecycle Management

  • IP Address Management

  • Password Management

  • Services Auto-Discovery

  • Software License Management

Basic

$19.00
1 user(s) / month
Included in plan:
  • 1 data source, 1-way PSA/CRM sync, unlimited organizations, documentation, and client accounts

Select

$29.00
1 user(s) / month
Included in plan:
  • 2 data sources, 2-way PSA/CRM sync, workflows, and unlimited organizations, documentation, and client accounts

Enterprise

$39.00
1 user(s) / month
Included in plan:
  • 2 data sources, 2-way PSA/CRM sync, workflows, runbooks, API, SSO, branding, and unlimited organizations, documentation, and client accounts

Core

$1,499.00
1 user(s) / year
Included in plan:
  • Data Center Asset Management
  • Data Center Visualization
  • Structured Cable Management
  • IT Asset & Inventory Management
  • Device & IP Discovery
  • Spare Parts Management
  • QR Codes and Asset Tags
  • Asset Lifecycle Management
  • IP Address Management
  • Role-Based Management
  • Contract & Purchase Management
  • Password Management
  • REST APIs

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Documenting client environments.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. IT Glue is designed to enhance team efficiency and productivity.

  • Does this service offer guides, tutorials and or customer support?
  • IT Glue has a full Knowledge Base, a library of Flexible Asset templates, a series of How-To videos, and our Partner Success team for support.

  • Who are the main user groups of this service?
  • Managed Service Providers (MSPs) and other IT service organizations.

  • What are some applications this service is commonly used in tandem with?
  • PSA, RMM, and BDR tools, along with documentation creation tools such as MS Office and LucidChart.

  • Does this service integrate with any other apps?
  • Yes, with leading PSA, RMM, and BDR tools.

FAQs:

    What is this service generally used for?
  • Maintaining and auto-discovering the network, some of the highlights include Cloud Migration, Data Center Power Management, IP Address Tracking Software, Inventory Management Software, Patch Panel Cable Management, SSL Certificate Management, Savings Calculator, and ISO27001 Compliance.

  • Does this service integrate with any other apps?
  • Integrations include Jira, Cherwell, Infoblox, Hp Service Manager, Foreman, ZenDesk, Servicenow, BMC, Puppet, Logstash, Chef, Rundeck, Ansible, Vmware, Samanage, Saltstack, and Zapier.

  • Does this service offer guides, tutorials and or customer support?
  • We have extensive documentation available but we also have a customer support team that will help you install and maintain our software.

  • What are some applications this service is commonly used in tandem with?
  • Jira, ZenDesk, Servicenow, BMC, Puppety, Chef, Ansible, Saltstack, Zapier, and many more.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Companies and enterprises in need of an CMDB, Application Dependency Mapping (ADM), and DCIM Software Marketplace, that delivers comprehensive, low-cost solutions that help companies automatically maintain an up-to-date inventory of their IP-based Devices and non-IP Assets, whether physical, logical, or virtual.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
254

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
216
Followers:
234

Other:

Who uses C2 ATOM
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, English
Regional Restrictions:
No restrictions.

Other:

Who uses IT Glue
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Device42
  • Startups
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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