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Software Description:

C2 ATOM is an ITSM (IT Service Management) software designed for organizations seeking to deliver quality IT services. This integrated, fully web-based solution, built to ITIL® v3 2011 standards, delivers efficient services while exceeding customer expectations.

Oriented around a multi-departmental service catalog that is flexible and without programming, our C2 ATOM solution can support IT Service Center activities.

Here are the key features of the C2 ATOM application

• An ITIL structured service catalog
• Mobile version (for tablets and smartphones)
• Web solution with no installation required on a workstation
• Non-modular solution Asset Management, Configuration Items (CIs), and Inventory
• A flexible and evolutive solution allowing for growth and change in the client’s structure
• Knowledge Base Management
• Self Service Portal
• Dashboards, Built-in Reports, and Report Generation capabilities
• API-Centric solution facilitating Integration

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

"Deep Freeze Reboot to Restore Software makes endpoints virtually indestructible. It protects the system by freezing a snapshot of a computer’s desired configuration and settings as defined by the IT Admin. With an instant reboot, any unwanted or unauthorized changes are completely erased from the system, restoring it back to its pristine Frozen state. Deep Freeze removes all software installed without your authorization with a single reboot and helps your organization achieve license compliance. This reboot to restore software provides unrestricted system access to end-users while preventing permanent configuration changes and ensures 100% workstation recovery with every restart. It reduces reliance on IT staff by empowering end-users to resolve system issues with just a simple restart which results in less number of IT support tickets and enhances productivity. Customers have reported an average reduction of 63% in IT tickets. The powerful reset mechanism of Deep Freeze provides a simple and effective way to clear all malicious changes to your system, including zero-day threats. Simply rebooting the systems will destroy any malware and restore them back to a known safe state instantly.

Following are the key features of Deep Freeze Reboot to Restore Software:

  • Central Management Enterprise Console which makes it easy for IT Admins to deploy, configure, and manage Deep Freeze
    computers across the network. You can also create a customized console with tailored features as per your organization's requirement.

  • Maintenance Tasks allow scheduling different maintenance windows to perform automatic updates using a batch file or third party
    management solutions.

  • Auto Windows Update feature automatically downloads Windows updates even when computers are frozen. IT Admins can schedule a maintenance window to perform automatic OS updates and return to a frozen state.

  • Remote Launch enables launching existing applications on selected computers from the console or even push the executable and launch it remotely.

  • MBR Protection features ensures enhanced security with protection for the Master Boot Record from rootkit injections and other alterations, making your security bulletproof.

  • ThawSpace features allows users to create virtual partitions to retain important data even if there is no separate physical partition available on the computer.

  • Lock Keyboard & Mouse feature can remotely lock keyboard and mouse to perform maintenance or to prevent any unauthorized changes. You can also notify users by remotely sending a message.

  • Power Management feature allows Perform Restart, Shutdown, Wake-On-LAN actions to take place on demand or on a scheduled basis.

  • Integration allows IT admins to use the built-in Command Line interface to manage Deep Freeze using the most popular desktop management systems such as Microsoft SCCM, Dell KACE, Apple Remote Desktop etc."

Features:

  • Chat
  • Lead Scoring
  • Lead Management
  • Time Management
  • Call Tracking
  • Scheduling
  • Calendar Management
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Contact Sharing
  • Data Import
  • Multi-User
  • Batch Permissions & Access
  • Customer Management
  • Organization Management
  • Password & Access Management
  • External Integrations
  • API
  • Email Integration
  • Data Export
  • Contact Management
  • Notifications
  • Project Management
  • Bug Tracking

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Features:

  • Anti-Virus
  • Malware Protection
  • Password & Access Management
  • Batch Permissions & Access
  • Customer Management
  • Multi-User

Summary:

    No key features associated with this application.

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary:

  • Central Management Enterprise Console which makes it easy for IT Admins to deploy, configure, and manage Deep Freeze computers across the network. You can also create a customized console with tailored features as per your organization's requirement.

  • Maintenance Tasks allow scheduling different maintenance windows to perform automatic updates using a batch file or third party management solutions.

  • Remote Launch enables launching existing applications on selected computers from the console or even push the executable and launch it remotely.

  • ThawSpace features allows users to create virtual partitions to retain important data even if there is no separate physical partition available on the computer.

  • Lock Keyboard & Mouse feature can remotely lock keyboard and mouse to perform maintenance or to prevent any unauthorized changes. You can also notify users by remotely sending a message.

  • Power Management feature allows Perform Restart, Shutdown, Wake-On-LAN actions to take place on demand or on a scheduled basis.

  • Integration allows IT admins to use the built-in Command Line interface to manage Deep Freeze using the most popular desktop management systems such as Microsoft SCCM, Dell KACE, Apple Remote Desktop etc.

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Deep Freeze Reboot to Restore Software is ideally suited for both personal and enterprise users. This solution by Faronics helps manage, simplify, and secure multi-user computing environments and benefit educational institutions, healthcare facilities, libraries, government organizations, and corporations.

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Publisher:

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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses C2 ATOM
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Deep Freeze Cloud
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, French, Chinese, Portuguese
Regional Restrictions:
No restrictions.
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