Compare BuddyCRM vs Zendesk vs Zimplu CRM

BuddyCRM

CRM
 (0)
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Crozscore:

86%
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80%
66%
no significant changes

Crozscore:

56%
what is this?
22%
interest falling
BuddyCRM screenshot view 3 more Zendesk screenshot Zimplu CRM screenshot view 4 more

Software Description:

Sales team focus - If they buy in and see the benefit, then the management data will be gold dust.

Easy to Use - We try and make sure no action in BuddyCRM takes more than 3 clicks.

Link with other systems (such as ERP and accounting) to display all customer information in one place, giving a single customer view.

Real-time management information through Buddy dashboards.

Interrogate your data in different ways to generate targeted campaign lists. Track the ROI on your marketing budget.

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Software Description:

Your sales agents can better manage accounts, leads, planning, forecasting and sales analysis with Zimplu CRM. Once our solution is implemented, the sales pipeline will flow smoother and your team will spend more time actually selling.

Having a detailed knowledge of your business performance and a deep understanding of your customers is critical for senior management. Reports and graphical charts are easy to run and they provide at-a-glance insight into business and employee performance.

Zimplu CRM needs less administration than other similar solutions. It enables you to respond faster to customer service issues, to anticipate and to deliver consistent customer care that contributes to long-term business profitability.

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration

Features:

  • Dashboard

Summary:

  • Record, track and manage activities with customers and prospects in one central, easy to use feed

  • Sync sent and received emails, with attachments, from any e- mail platform including mobile

  • Lead tracking and management

  • Customisable dashboards

  • Opportunity tracking and management

  • Dedicated Manager Module for tracking sales team activity levels and highlighting trends

  • Mobile through tablet and iOS app.

  • Ongoing support and assistance

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

Summary:

  • Support Tickets

  • Advanced Search and Filtering

  • Activity and Sales Reports

  • Opportunities and Quote Management

  • Notes & Files Regarding Customers

  • Contact Management

Pricing:

  • Credit card required: N/A
  • 12 EUR/ Month/ User.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Sales and Marketing departments

  • What is this service generally used for?
  • Sales

  • What platforms does this service support?
  • Web-based, Android native mobile app and mobile interface for all other mobile OS (iOS, Blackberry etc.)

  • What are some applications this service is commonly used in tandem with?
  • Email

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

Publisher:

Founded:
2009
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Bucharest
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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