Compare BuddyCRM vs Olark vs Streak

BuddyCRM

CRM
 (0)

Streak

CRM
 (375)
More Information More Information More Information

Crozscore:

48%
what is this?
29%
interest falling

Crozscore:

86%
what is this?
81%
58%
no significant changes

Crozscore:

94%
what is this?
96%
47%
interest rising
BuddyCRM screenshot view 3 more Olark screenshot view 4 more Streak screenshot

Software Description:

Sales team focus - If they buy in and see the benefit, then the management data will be gold dust.

Easy to Use - We try and make sure no action in BuddyCRM takes more than 3 clicks.

Link with other systems (such as ERP and accounting) to display all customer information in one place, giving a single customer view.

Real-time management information through Buddy dashboards.

Interrogate your data in different ways to generate targeted campaign lists. Track the ROI on your marketing budget.

Software Description:

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Software Description:

Innovative CRM in your email inbox.

Simple Collaboration. Collaborate with a single click. Share contacts, email, files, and anything else needed to get the job done. Streak's goal is to make it simple to manage your everyday processes so you can close more deals, resolve more support tickets, and get things done.

Manage your deals, support queue (and more) inside Gmail. Replace multiple external systems with Streak. Access your information in Streak from any computer - and keep working while on the go using our mobile App.

Features:

Features:

  • Analytics
  • API
  • Chat

Features:

Summary:

  • Record, track and manage activities with customers and prospects in one central, easy to use feed

  • Sync sent and received emails, with attachments, from any e- mail platform including mobile

  • Lead tracking and management

  • Customisable dashboards

  • Opportunity tracking and management

  • Dedicated Manager Module for tracking sales team activity levels and highlighting trends

  • Mobile through tablet and iOS app.

  • Ongoing support and assistance

Summary:

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Proactive chat: Directly or with targeted, automated rules.

Summary:

  • Flexible structure allows you to change your workflow on the go - no coding. Change your process as your business evolves.

  • Access your information on Streak from any computer. Keep working while on the go using Streak's mobile App.

  • CRM flavors from sales, product development and deal flow to hiring, support and fundraising.

Pricing:

  • Credit card required: N/A
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2009
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Streak
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Regional Restrictions:
No restrictions.
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