Compare BuddyCRM vs Zendesk vs Relenta CRM

BuddyCRM

CRM
 (0)
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Crozscore:

48%
what is this?
29%
interest falling

Crozscore:

86%
what is this?
79%
65%
no significant changes

Crozscore:

88%
what is this?
99%
38%
interest falling
BuddyCRM screenshot view 3 more Zendesk screenshot view 2 more Relenta CRM screenshot

Software Description:

Sales team focus - If they buy in and see the benefit, then the management data will be gold dust.

Easy to Use - We try and make sure no action in BuddyCRM takes more than 3 clicks.

Link with other systems (such as ERP and accounting) to display all customer information in one place, giving a single customer view.

Real-time management information through Buddy dashboards.

Interrogate your data in different ways to generate targeted campaign lists. Track the ROI on your marketing budget.

Software Description:

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

With more than 50,000 customer accounts, Zendesk is used by organizations in 140 countries to provide support in more than 40 languages.

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer service, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.

Software Description:

Email and CRM. Together at last.

Email is the lifeblood of your business communication. Yet it fails where it matters most: talking to customers. The current process is messy, fragmented and clunky. Different employees respond to different customers with different answers. The system is broken.

At best, your customers get confused. At worst, you lose them altogether. This is what happens when email and CRM exist as separate apps.

Your customers deserve better. So we redesigned email with customer experience in mind. We created the world’s first email-based CRM.

Relenta boiled the complexity of multiple emails into a simple and elegant CRM workspace that will revolutionize the way your team engages your customers.

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration

Features:

  • File Sharing
  • External Integrations
  • Contact Management
  • Contact Sharing
  • Data Import
  • Data Export
  • Email Integration
  • API
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling

Summary:

  • Record, track and manage activities with customers and prospects in one central, easy to use feed

  • Sync sent and received emails, with attachments, from any e- mail platform including mobile

  • Lead tracking and management

  • Customisable dashboards

  • Opportunity tracking and management

  • Dedicated Manager Module for tracking sales team activity levels and highlighting trends

  • Mobile through tablet and iOS app.

  • Ongoing support and assistance

Summary:

  • Multi-channel support: email, web, phone, chat, social media

  • Flexible ticket management with automated workflow

  • Customer facing web interface that you can easily brand

  • Brings all your customer conversations into one place

  • Time-saving tools like ticket views, triggers, and automations

  • Robust reporting and advanced analytics

Summary:

    No key features associated with this application.

Standard (paid annually)

$39.00
1 user(s) / month
Included in plan:
  • Email Management
  • Contact Management
  • Shared Calendar
  • Sales Deals
  • Email Marketing
  • Email Open/Click Alerts via Sendgrid
  • Integration with 500+ apps via Zappier
  • Personal training and support

Standard (paid monthly)

$49.00
1 user(s) / month
Included in plan:
  • Email Management
  • Contact Management
  • Shared Calendar
  • Sales Deals
  • Email Marketing
  • Email Open/Click Alerts via Sendgrid
  • Integration with 500+ apps via Zappier
  • Personal training and support

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Small businesses

  • Does this service integrate with any other apps?
  • Relenta integrates with 500+ apps via Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What is this service generally used for?
  • Shared email, contact and task management

  • What platforms does this service support?
  • Browser-based, including mobile app

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Zapier
    Sendgrid
    Gmail

Publisher:

Founded:
2009
Based in:
-
Employees:
11-50
Likes:
84
Followers:
86

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
Followers:
73.5k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Relenta CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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