Compare BuddyCRM vs Campaigner vs Olark

BuddyCRM

CRM
 (0)
More Information More Information More Information

Crozscore:

48%
what is this?
29%
interest falling

Crozscore:

83%
what is this?
55%
48%
no significant changes

Crozscore:

86%
what is this?
81%
58%
interest falling
BuddyCRM screenshot view 3 more Campaigner screenshot view 1 more Olark screenshot view 4 more

Software Description:

Sales team focus - If they buy in and see the benefit, then the management data will be gold dust.

Easy to Use - We try and make sure no action in BuddyCRM takes more than 3 clicks.

Link with other systems (such as ERP and accounting) to display all customer information in one place, giving a single customer view.

Real-time management information through Buddy dashboards.

Interrogate your data in different ways to generate targeted campaign lists. Track the ROI on your marketing budget.

Software Description:

Campaigner email marketing enables businesses to easily create and send highly personalized one-to-one email communications to subscribers and customers to build better relationships that result in increased sales and business growth.

Campaigner is online so it can be accessed from anywhere.

Software Description:

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Features:

Features:

  • Contact Management
  • Email Integration
  • Notifications
  • Social-Media Integration
  • Data Export
  • Conversion Tracking
  • Scheduling
  • Dashboard
  • Multi-User
  • API
  • A/B Testing
  • Audience Targeting
  • External Integrations
  • Data Import
  • Marketing Automation
  • History/Version Control
  • Lead Management

Features:

  • Analytics
  • API
  • Chat

Summary:

  • Record, track and manage activities with customers and prospects in one central, easy to use feed

  • Sync sent and received emails, with attachments, from any e- mail platform including mobile

  • Lead tracking and management

  • Customisable dashboards

  • Opportunity tracking and management

  • Dedicated Manager Module for tracking sales team activity levels and highlighting trends

  • Mobile through tablet and iOS app.

  • Ongoing support and assistance

Summary:

    No key features associated with this application.

Summary:

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Proactive chat: Directly or with targeted, automated rules.

500 Contacts

$7.00
user(s) / month
Included in plan:
  • Unlimited Emails

1,000 Contacts

$12.00
user(s) / month
Included in plan:
  • Unlimited Emails

2,500 Contacts

$24.00
user(s) / month
Included in plan:
  • Unlimited Emails

5,000 Contacts

$38.00
user(s) / month
Included in plan:
  • Unlimited Emails

10,000 Contacts

$55.00
user(s) / month
Included in plan:
  • Unlimited Emails

Pricing:

  • Credit card required: N/A
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

Publisher:

Founded:
2009
Based in:
-
Employees:
11-50
Likes:
84
Followers:
86

Publisher:

Founded:
-
Based in:
Woburn
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Campaigner
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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