Compare BuddyCRM vs HappyFox vs Yesware

BuddyCRM

CRM
 (0)

Yesware

Email
 (133)
More Information More Information More Information

Crozscore:

48%
what is this?
30%
interest falling

Crozscore:

89%
what is this?
91%
42%
interest rising

Crozscore:

94%
what is this?
96%
50%
interest rising
BuddyCRM screenshot view 3 more HappyFox screenshot view 4 more Yesware screenshot view 1 more

Software Description:

Sales team focus - If they buy in and see the benefit, then the management data will be gold dust.

Easy to Use - We try and make sure no action in BuddyCRM takes more than 3 clicks.

Link with other systems (such as ERP and accounting) to display all customer information in one place, giving a single customer view.

Real-time management information through Buddy dashboards.

Interrogate your data in different ways to generate targeted campaign lists. Track the ROI on your marketing budget.

Software Description:

This is powerful and simple customer support and ticket management software. HappyFox integrates with all email accounts & websites to ensure that all support requests get collated.
It allows its users to organize better, assign the right email to the right person, respond faster and track everything.
Also, using this service they will reduce chaos and bring order to their support process with a robust support ticket system, self-service knowledge base and community forums.

Software Description:

Yesware is an all-in-one sales toolkit Track emails, links and attachments so you always know what happens after you click send. Create new or choose from existing email templates that allow you to complete emails in a fraction of the time it would take to draft the same message over and over again. Keep track of your emails with detailed analytics and reports.

Yesware is also optimized for teams. With Yesware, it’s easy to gain transparency into the sales cycle by viewing team activity and email success rates. Team members can also share best-performing templates across the entire team.

Features:

Features:

  • API
  • Chat
  • CRM Integration
  • Notifications
  • Email Integration

Features:

  • Task Scheduling/Tracking

Summary:

  • Record, track and manage activities with customers and prospects in one central, easy to use feed

  • Sync sent and received emails, with attachments, from any e- mail platform including mobile

  • Lead tracking and management

  • Customisable dashboards

  • Opportunity tracking and management

  • Dedicated Manager Module for tracking sales team activity levels and highlighting trends

  • Mobile through tablet and iOS app.

  • Ongoing support and assistance

Summary:

  • Writing Knowledge Base Articles: HappyFox provides users with tools for writing articles and organizing those articles into sections. They can also embed images and videos into articles, to provide both support agents and customers with the information they need.

  • Deriving Insights from Advanced Reporting Tools: Detailed customer support reports created with HappyFox help businesses improve customer satisfaction levels.

  • Replying to Customer Support Tickets: Rather than trying to manage an influx of incoming emails from customers, HappyFox users are able to answer questions from inside the integrated platform.

  • Using Smart Rules to Automate Tasks: Smart ticket assignments use a round-robin system to evenly allocate tickets to support agents as they enter the system.

  • Searching an Internal Knowledge Base for Documentation: In addition to creating external knowledge bases that are accessible to customers and indexed by search engines, businesses are able to use HappyFox to create private internal knowledge bases.

Summary:

  • Get new sales analytics by tracking your emails and presentations.

  • Get real-time insights on what content is helping you close deals.

  • Save time with powerful tools such as email templates, reminders, send laters, and click to call.

  • Integrate Yesware with Salesforce to ensure that every email you send is auto-saved to Salesforce.

Pricing:

  • Credit card required: N/A
  • Popular: $19 per staff / month
    Mighty: $29 per staff / month
    Fantastic: $49 per staff / month
    Enterprise: $69 per staff / month
    Free trial starts with Mighty plan.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • It offers an API.

  • Who are the main user groups of this service?
  • The software is most frequently used by IT departments and support teams in education, retail, travel, IT services, non-profit, government, telecom, healthcare, and real estate industries.

  • What is this service generally used for?
  • HappyFox provides practical help desk solutions.

  • What platforms does this service support?
  • It is web-based application that works on: Linux, Mac, Windows, Android, iPhone-iPad, Windows Phone.

  • What are some applications this service is commonly used in tandem with?
  • The most commonly, HappyFox is used in tandem with: HelpOnClick Live Chat Software, Salesforce, Google Apps, Facebook, and SurveyMonkey.

  • Does this service integrate with any other apps?
  • HappyFox provides its users with more than 20 integration options, making it possible to use this help desk and knowledge base solution in conjunction with CRM, survey, e-commerce, accounting, live chat, voice, and social media tools.

  • Does this service offer guides, tutorials and or customer support?
  • They provide: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2009
Based in:
-
Employees:
11-50
Likes:
83
Followers:

Publisher:

Founded:
2011
Based in:
Irvine
Employees:
11-50
Likes:
27.2k
Followers:

Publisher:

Founded:
2010
Based in:
Boston
Employees:
51-200
Likes:
5.65k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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