Sales team focus - If they buy in and see the benefit, then the management data will be gold dust.
Easy to Use - We try and make sure no action in BuddyCRM takes more than 3 clicks.
Link with other systems (such as ERP and accounting) to display all customer information in one place, giving a single customer view.
Real-time management information through Buddy dashboards.
Interrogate your data in different ways to generate targeted campaign lists. Track the ROI on your marketing budget.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.
dotMailer is an ‘Easy Enterprise’ solution that enables international organizations, large SMEs and agencies to manage and grow their email offering. They do this by transforming how brands engage new and existing customers, shoppers and members, to build greater loyalty, brand advocacy and spend.
dotMailer's powerful, easy-to-use and feature-rich technology, significantly improves organizations’ sales and marketing productivity, digital communications and ROI by cutting both the time and costs spent on carrying out complex and specialist tasks.
dotMailer allows marketers to optimize their data collection and segmentation, design and personalization, campaign management, testing and sending, reporting and analytics.
Record, track and manage activities with customers and prospects in one central, easy to use feed
Sync sent and received emails, with attachments, from any e- mail platform including mobile
Lead tracking and management
Opportunity tracking and management
Dedicated Manager Module for tracking sales team activity levels and highlighting trends
Mobile through tablet and iOS app.
Ongoing support and assistance
Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.
Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.
Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.
Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.
Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.
Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.
Reports: The reports are robust, showing open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.
Import Mailing Lists: Users can load mailing lists and data straight into dotmailer, all in a matter of clicks.
Templates: dotMailer makes it easy to build template libraries, create and send campaigns.
Easy Editor: No HTML required. It's very easy to drag and drop elements, customizing a campaign according to user's needs.
Segmentation: Whatever type of data users have on them – geographical, transactional or behavioral.
Automation: dotMailer enables its users to automate key streams of their email marketing in minutes, so they get time back to focus on other things.
Starting from: $24.00/month
Credit card required: No
Starting from $24/user/month
Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.
Credit card required: N/A
Pricing on request.
No FAQs associated with this application.
Who are the main user groups of this service?
Small to mid-market businesses, typically having number of employees between 11-99.
What is this service generally used for?
Manage Sales & Marketing, Customer Support and Business Operations
What platforms does this service support?
Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.
What are some applications this service is commonly used in tandem with?