Compare BroadSoft vs MessageBird vs Brosix

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Crozscore:

84%
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100%
44%

Crozscore:

83%
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73%
37%
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Crozscore:

80%
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77%
38%
interest falling
BroadSoft screenshot view 5 more MessageBird screenshot view 2 more Brosix screenshot view 1 more

Software Description:

BroadSoft is one of the world's biggest Unified Communication providers that offers a cloud-based UCaaS solution. The platform enables service providers to offer advanced communications systems to UC providers (25 of the world’s 30 top service providers across 80 countries), as well as to end users.

The service boasts quick deployment and availability of support, which led to the fast acceptance by clients that only used basic telephony functionalities. In general, BroadSoft provides HD video, voice, messaging, screen sharing, file sharing and conferencing in a single cloud software.

The platform easily integrates with user's existing business applications and offers native mobile apps for Android and iOS devices. That way, BroadSoft creates an improved workplace with omnichannel collaboration from the office or on-the-move.

Software Description:

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

Software Description:

The encryption is a must in today's business world. Every entrepreneur needs to make sure to use the ultimate one. With 256-bit encryption similar to the one used by the American Government, Brosix can proudly be mentioned as the Ultimate secured messaging tool. Your chats, calls, file transfer documents are safe with Brosix.

Another great thing about it is that you can take advantage of Brosix to the fullest because it will help you organize your work, day and meetings. Features like Whiteboard, Chat rooms Video and the Standard call can replace the old-fashioned time-consuming meetings. You can take part in them regardless of your location. Others such as File transfer, Screen share, and Whiteboard can be used as a way to share your ideas and visions on a work project.

Simplicity and user-friendly interface are vital things for a product of that sort because taking long hours just getting to know it and implement it is something that is not needed and is taking your focus from work away (this is not the idea of instant messengers for sure).

Finally, one of the things that many people like about Brosix is the fact that all these features come with high-level of encryption at a great price.

Take your time to get to know Brosix better and you will love it as much as the many companies around the world that rely on it every working day.

Features:

  • Click-to-Dial
  • Call Tracking
  • Notifications
  • API
  • Contact Management
  • Email Integration
  • 2-Factor Authentication
  • Google Apps Integration
  • Chat
  • External Integrations
  • Call Recording

Features:

  • Dashboard
  • Call Tracking
  • Call Recording
  • Chat
  • Scheduling
  • Contact Management
  • Email Integration
  • Multi-User
  • Password & Access Management
  • External Integrations
  • Notifications
  • 2-Factor Authentication
  • API

Features:

  • Chat
  • Notifications
  • Multi-User
  • Contact Sharing
  • File Sharing
  • File Transfer

Summary:

  • Omni-channel customer interactions

  • Unified communications built in to facilitate collaboration

  • Predictive analytics-based routing to match each customer with the best agent

  • Built in IVR

  • Skills-based routing

  • Real-time and historical reporting

  • Call recording

  • Performance analytics

  • Messaging

  • Screen Sharing

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Pro

$2.10
1 user(s) / month
Included in plan:
  • File Transfer
  • Screenshot
  • Screen Sharing
  • Audio and Video Calls
  • Whiteboard

Ultimate

$2.99
1 user(s) / month
Included in plan:
  • Broadcast Message
  • Web Guests
  • Connect to External Networks
  • More Integrations

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • BroadSoft offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Knowledge Base.

  • Does this service integrate with any other apps?
  • Integrations: G Suite, Salesforce, Microsoft Office, Box, Twitter, Oracle.

  • What is this service generally used for?
  • This service is generally used as unified communications as a service (UCaaS) platform.

  • What platforms does this service support?
  • Web-based, Android, iOS.

  • Who are the main user groups of this service?
  • Users of BroadSoft are SMEs and large enterprises.

FAQs:

    Does this service offer an API?
  • Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Number Lookup, and 2FA.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Who are the main user groups of this service?
  • Enterprises looking to reach their customers around the world.

  • What is this service generally used for?
  • Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions, customer feedback.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • In the website and the help site, you can find many tutorials and guides on how to use it. Customer support is a service available for Enterprise users only.

  • What platforms does this service support?
  • Brosix can be used on Wndows from Vista to Windows 10, Mac, Android, ios, Linux and WebClient version from the website that does not require installation.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • The users of Brosix are corporations, medium and businesses.

  • What are some applications this service is commonly used in tandem with?
  • Brosix does not require an additional use of other applications because it provides users with many services in one product.

  • Does this service offer an API?
  • Brosix has API integration for the Enterprise users.

  • What is this service generally used for?
  • Brosix is used for internal communication within the network. Apart from the chat, the service has features such as video and standard call, file transfer, screen-share, co-browse, etc.

  • Does this service integrate with any other apps?
  • Brosix integrates with Smarsh for the Archiving.

Publisher:

Founded:
-
Based in:
Gaithersburg
Employees:
1001-5000
Likes:
Followers:
8.69k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
6.2k
Followers:
3.1k

Other:

Who uses BroadSoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MessageBird
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
French, English, German, Spanish, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses Brosix
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, English, German, Russian, Bulgarian
Regional Restrictions:
No restrictions.
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