Compare BroadSoft vs Brosix vs 8x8

8x8

VoIP
 (39)
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Crozscore:

84%
what is this?
100%
44%
no significant changes

Crozscore:

79%
what is this?
74%
38%
interest rising

Crozscore:

81%
what is this?
63%
46%
interest rising
BroadSoft screenshot view 5 more Brosix screenshot view 1 more 8x8 screenshot view 4 more

Software Description:

BroadSoft is one of the world's biggest Unified Communication providers that offers a cloud-based UCaaS solution. The platform enables service providers to offer advanced communications systems to UC providers (25 of the world’s 30 top service providers across 80 countries), as well as to end users.

The service boasts quick deployment and availability of support, which led to the fast acceptance by clients that only used basic telephony functionalities. In general, BroadSoft provides HD video, voice, messaging, screen sharing, file sharing and conferencing in a single cloud software.

The platform easily integrates with user's existing business applications and offers native mobile apps for Android and iOS devices. That way, BroadSoft creates an improved workplace with omnichannel collaboration from the office or on-the-move.

Software Description:

The encryption is a must in today's business world. Every entrepreneur needs to make sure to use the ultimate one. With 256-bit encryption similar to the one used by the American Government, Brosix can proudly be mentioned as the Ultimate secured messaging tool. Your chats, calls, file transfer documents are safe with Brosix.

Another great thing about it is that you can take advantage of Brosix to the fullest because it will help you organize your work, day and meetings. Features like Whiteboard, Chat rooms Video and the Standard call can replace the old-fashioned time-consuming meetings. You can take part in them regardless of your location. Others such as File transfer, Screen share, and Whiteboard can be used as a way to share your ideas and visions on a work project.

Simplicity and user-friendly interface are vital things for a product of that sort because taking long hours just getting to know it and implement it is something that is not needed and is taking your focus from work away (this is not the idea of instant messengers for sure).

Finally, one of the things that many people like about Brosix is the fact that all these features come with high-level of encryption at a great price.

Take your time to get to know Brosix better and you will love it as much as the many companies around the world that rely on it every working day.

Software Description:

8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.

This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.

Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.

Features:

  • Click-to-Dial
  • Call Tracking
  • Notifications
  • API
  • Contact Management
  • Email Integration
  • 2-Factor Authentication
  • Google Apps Integration
  • Chat
  • External Integrations
  • Call Recording

Features:

  • Chat
  • Notifications
  • Multi-User
  • Contact Sharing
  • File Sharing
  • File Transfer

Features:

  • Call Disposition
  • Call Tracking
  • Notifications
  • API
  • Email Integration
  • Contact Management
  • Call Recording
  • External Integrations
  • Click-to-Dial
  • Chat
  • Softphone

Summary:

  • Omni-channel customer interactions

  • Unified communications built in to facilitate collaboration

  • Predictive analytics-based routing to match each customer with the best agent

  • Built in IVR

  • Skills-based routing

  • Real-time and historical reporting

  • Call recording

  • Performance analytics

  • Messaging

  • Screen Sharing

Summary:

    No key features associated with this application.

Summary:

  • Phone Number & Virtual Extension

  • Unlimited Internet Fax

  • Media Storage

  • Virtual Office Analytics Essentials

  • Business SMS

  • Instant Messaging & Presence

  • Voicemail

Pro

$2.10
1 user(s) / month
Included in plan:
  • File Transfer
  • Screenshot
  • Screen Sharing
  • Audio and Video Calls
  • Whiteboard

Ultimate

$2.99
1 user(s) / month
Included in plan:
  • Broadcast Message
  • Web Guests
  • Connect to External Networks
  • More Integrations

X2 Edition

$25.00
1 user(s) / month
Included in plan:
  • Phone Number & Virtual Extension
  • Unlimited Calling Zone: 14 Countries
  • Unlimited Internet Fax i
  • Media Storage: 1GB
  • Mobile & Desktop Apps
  • Virtual Office Analytics Essentials
  • Business SMS
  • Instant Messaging & Presence
  • Voicemail
  • HD Voice
  • Secure Voice
  • Single Sign On
  • Audio & Video Conferencing with Meetings: 5 Participants
  • Salesforce, Zendesk & Netsuite CRM Integration

X5 Edition

$35.00
1 user(s) / month
Included in plan:
  • Audio & Video Conferencing with Meetings: 25 Participants
  • Media Storage: 5GB
  • Unlimited Calling Zone: 32 Countries
  • Call Recording
  • Operator Switchboard

X8 Edition

$55.00
1 user(s) / month
Included in plan:
  • Unlimited Calling Zone: 46 Countries
  • Media Storage: 10GB
  • Audio & Video Conferencing with Meetings: 50 Participants
  • Salesforce Analytics
  • Virtual Office Call Quality Reporting & Analytics
  • Virtual Office Analytics Supervisor
  • Inbound Contact Center
  • Outbound Contact Center
  • Contact Center Visual IVR
  • Contact Center Reporting & Analytics

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • BroadSoft offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Knowledge Base.

  • Does this service integrate with any other apps?
  • Integrations: G Suite, Salesforce, Microsoft Office, Box, Twitter, Oracle.

  • What is this service generally used for?
  • This service is generally used as unified communications as a service (UCaaS) platform.

  • What platforms does this service support?
  • Web-based, Android, iOS.

  • Who are the main user groups of this service?
  • Users of BroadSoft are SMEs and large enterprises.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • In the website and the help site, you can find many tutorials and guides on how to use it. Customer support is a service available for Enterprise users only.

  • What platforms does this service support?
  • Brosix can be used on Wndows from Vista to Windows 10, Mac, Android, ios, Linux and WebClient version from the website that does not require installation.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • The users of Brosix are corporations, medium and businesses.

  • What are some applications this service is commonly used in tandem with?
  • Brosix does not require an additional use of other applications because it provides users with many services in one product.

  • Does this service offer an API?
  • Brosix has API integration for the Enterprise users.

  • What is this service generally used for?
  • Brosix is used for internal communication within the network. Apart from the chat, the service has features such as video and standard call, file transfer, screen-share, co-browse, etc.

  • Does this service integrate with any other apps?
  • Brosix integrates with Smarsh for the Archiving.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as a business VoIP solution.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • What platforms does this service support?
  • 8x8 is a cloud-based software with Android and iOS native mobile apps.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage

  • Who are the main user groups of this service?
  • Main users of this service are medium-sized enterprises.

  • Does this service offer an API?
  • Yes, it offer API.

Publisher:

Founded:
-
Based in:
Gaithersburg
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Jose
Employees:
1001-5000
Likes:
14.9k
Followers:

Other:

Who uses BroadSoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Brosix
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
French, German, English, Portuguese, Bulgarian, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses 8x8
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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