Compare BroadSoft vs 8x8 vs Aritic Mail

8x8

VoIP
 (39)
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Crozscore:

84%
what is this?
100%
44%
no significant changes

Crozscore:

83%
what is this?
73%
46%
no significant changes

Crozscore:

80%
what is this?
100%
35%
interest rising
BroadSoft screenshot view 5 more 8x8 screenshot view 4 more Aritic Mail screenshot view 4 more

Software Description:

BroadSoft is one of the world's biggest Unified Communication providers that offers a cloud-based UCaaS solution. The platform enables service providers to offer advanced communications systems to UC providers (25 of the world’s 30 top service providers across 80 countries), as well as to end users.

The service boasts quick deployment and availability of support, which led to the fast acceptance by clients that only used basic telephony functionalities. In general, BroadSoft provides HD video, voice, messaging, screen sharing, file sharing and conferencing in a single cloud software.

The platform easily integrates with user's existing business applications and offers native mobile apps for Android and iOS devices. That way, BroadSoft creates an improved workplace with omnichannel collaboration from the office or on-the-move.

Software Description:

8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.

This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.

Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.

Software Description:

Aritic Mail is a reliable email delivery platform exclusively designed for Developers and System Integrators to send transactional emails with the Fastest Delivery, High Availability, Auto Scalability and Easy Integration. It supports both the SMTP and REST API methods to send emails and support additional features like Webhooks, Reputation Managment, IP Throttling, Email Journaling and much more

Features:

  • Click-to-Dial
  • Call Tracking
  • Notifications
  • API
  • Contact Management
  • Email Integration
  • 2-Factor Authentication
  • Google Apps Integration
  • Chat
  • External Integrations
  • Call Recording

Features:

  • Call Disposition
  • Call Tracking
  • Notifications
  • API
  • Email Integration
  • Contact Management
  • Call Recording
  • External Integrations
  • Click-to-Dial
  • Chat
  • Softphone

Features:

  • Conversion Tracking
  • PayPal
  • Dashboard
  • Google Apps Integration
  • Multi-User
  • Marketing Automation
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Notifications
  • API

Summary:

  • Omni-channel customer interactions

  • Unified communications built in to facilitate collaboration

  • Predictive analytics-based routing to match each customer with the best agent

  • Built in IVR

  • Skills-based routing

  • Real-time and historical reporting

  • Call recording

  • Performance analytics

  • Messaging

  • Screen Sharing

Summary:

  • Phone Number & Virtual Extension

  • Unlimited Internet Fax

  • Media Storage

  • Virtual Office Analytics Essentials

  • Business SMS

  • Instant Messaging & Presence

  • Voicemail

Summary:

  • Reputation Management feature to monitor domain and IP reputations

  • Easy integration with major programming languages PHP, Java, .Net, Ruby and many more

  • Provides analytical dashboard with raw log access for development and advanced troubleshooting

  • Dedicate IP and Pool supported

  • In built SPAM filter, DNS troubleshooter and Email queue management

  • Supports multiple Sending domains and SMTP/ API credentials

  • Open and Click tracking supported

  • Fastest delivery server developed for real-time email delivery requirements

X2 Edition

$25.00
1 user(s) / month
Included in plan:
  • Phone Number & Virtual Extension
  • Unlimited Calling Zone: 14 Countries
  • Unlimited Internet Fax i
  • Media Storage: 1GB
  • Mobile & Desktop Apps
  • Virtual Office Analytics Essentials
  • Business SMS
  • Instant Messaging & Presence
  • Voicemail
  • HD Voice
  • Secure Voice
  • Single Sign On
  • Audio & Video Conferencing with Meetings: 5 Participants
  • Salesforce, Zendesk & Netsuite CRM Integration

X5 Edition

$35.00
1 user(s) / month
Included in plan:
  • Audio & Video Conferencing with Meetings: 25 Participants
  • Media Storage: 5GB
  • Unlimited Calling Zone: 32 Countries
  • Call Recording
  • Operator Switchboard

X8 Edition

$55.00
1 user(s) / month
Included in plan:
  • Unlimited Calling Zone: 46 Countries
  • Media Storage: 10GB
  • Audio & Video Conferencing with Meetings: 50 Participants
  • Salesforce Analytics
  • Virtual Office Call Quality Reporting & Analytics
  • Virtual Office Analytics Supervisor
  • Inbound Contact Center
  • Outbound Contact Center
  • Contact Center Visual IVR
  • Contact Center Reporting & Analytics

First 10k emails

Free
Included in plan:
  • All Features

25,000 Emails

$29.00
1 user(s) / month
Included in plan:
  • All Features

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • BroadSoft offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Knowledge Base.

  • Does this service integrate with any other apps?
  • Integrations: G Suite, Salesforce, Microsoft Office, Box, Twitter, Oracle.

  • What is this service generally used for?
  • This service is generally used as unified communications as a service (UCaaS) platform.

  • What platforms does this service support?
  • Web-based, Android, iOS.

  • Who are the main user groups of this service?
  • Users of BroadSoft are SMEs and large enterprises.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as a business VoIP solution.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • What platforms does this service support?
  • 8x8 is a cloud-based software with Android and iOS native mobile apps.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage

  • Who are the main user groups of this service?
  • Main users of this service are medium-sized enterprises.

  • Does this service offer an API?
  • Yes, it offer API.

FAQs:

    Does this service integrate with any other apps?
  • It can be integrated with all the applications support SMTP and REST/API methods sending emails

  • What are some applications this service is commonly used in tandem with?
  • E-commerce, Support System, and Sale/Marketing automation tools

    Zend
    Symfony
    Ruby on Rails
    Laravel
    Codeigniter
    sugarCRM
    Zendesk
    Outlook
    Microsoft Exchange server
    Exim4
    Sendmail
    Postfix
    SSMTP
    Micrsoft IIS
    Apple Mail
    Outlook
    phpBB
    MODX
    Magneto
    Joomla

  • Does this service offer guides, tutorials and or customer support?
  • Aritic Mail provides the online guide, tutorials and developer API docs for customers. The technical support team is available 24x7 over e-mail and chat. Dedicated customer success team option is available for the enterprise customers.

  • What platforms does this service support?
  • Webapps support SMTP and REST/API methods to sending emails

  • Who are the main user groups of this service?
  • Developers, IT Admin, System Integrators and Product Managers are main user groups of Aritic Mail

  • Does this service offer an API?
  • Aritic Mail transactional system supports both SMTP and REST API to manage transactional email delivery. There is an exclusive API document portal available for developers with details sample API codes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multi-user option is available only for the Enterprise customers

  • What is this service generally used for?
  • Aritic Mail is generally used for applications such as E-commerce platforms, Automation tools, CRM software, IT Desk and any application which requires communicating with users/ customers by email. It supports both SMTP/ REST API for easy integration with the application.
    • Welcome message
    • shopping-cart receipts
    • Registration emails
    • Shipment tracking
    • Payment confirmation
    • Password reminder
    • Personalized notifications
    • Purchased Receipts
    • Invoice notifications
    • Feedback emails
    • Website/app extension emails
    • Notifications emails

Publisher:

Founded:
-
Based in:
Gaithersburg
Employees:
1001-5000
Likes:
2.07k
Followers:
8.63k

Publisher:

Founded:
-
Based in:
San Jose
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses BroadSoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses 8x8
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Aritic Mail
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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