Compare Brightpearl vs First Insight

About Brightpearl

A complete operations platform for brands, retailers and wholesalers. Everything you need to streamline the back office, from order management, to replenishment, retail accounting, inventory, warehouse management and more. Brightpearl is designed to scale as you grow.

About First Insight

First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry.

Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality.

Why First Insight?

First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience.

This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.

Proven, Forward-Looking, & Efficient:

InsightSUITE’s algorithms use human computational and Bayesian models to minimize the number of responses necessary for statistically valid results. This approach results in tests that are more accurate, less expensive, and faster than other research methods.

Expert Account Support:

First Insight Account Managers are retail experts. Our team members have the skills necessary to help you operationalize the InsightSUITE platform successfully and minimize time-to-value.

Analyst Coverage/Endorsements:

Listed as a Representative Vendor in 2022 Gartner® Market Guide for Retail Assortment Optimization Applications in Merchandising

Included in Gartner’s 2021 Edition of "What Retail CIOs Need to Know About AI for Merchandising" Report

Named a Representative Vendor in Gartner’s 2021 Market Guide for Unified Price, Promotion and Markdown Optimization Applications for fifth consecutive year

Named a Major Player by IDC in MarketScape for Worldwide B2C Retail Price Optimization 2019

Features

• API
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Inventory Tracking
• Multi-User
• Notifications
• Supplier Management
• Third-Party Plugins/Add-Ons
• Sales Motivator
• Shipping Management
• Order management
• BitCoin
• PayPal
• Stripe

Features

• API
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Inventory Tracking
• Multi-User
• Notifications
• Supplier Management
• Third-Party Plugins/Add-Ons
• Sales Motivator
• Shipping Management
• Order management
• BitCoin
• PayPal
• Stripe

Summary

No key features associated with this application.

Summary

• Predictive Analytics

• Voice of Customer Data Collection

• Experience Management

• Price Optimization

• Assortment Optimization

• Experience Management

FAQs

No FAQs associated with this application.

FAQs

Who are the main user groups of this service?
• • Merchandising
  • Sustainability Leaders
  • C-Suite
  • Experience Management
  • Product Managers
What is this service generally used for?
• • Digital Product Testing
  • Product Selection
  • Experience Management
  • Sentiment Testing
  • Price Optimization
  • Demand Forecasting
  • Assortment Optimization
  • Sustainability Initiatives
  • Waste Reduction
What are some applications this service is commonly used in tandem with?
• • Enterprise Resource Planning (ERP)
  • Customer Relationship Management (CRM)
  • Forecasting
  • Product Lifecycle Management (PLM)
  • Sales
What platforms does this service support?

• Our solution supports platforms across multiple a wide spectrum of use cases. We can work with you to integrate First Insight with your systems for PLM, ERP, forecasting, CRM, marketing, and more. Request a demo to learn more about how First Insight can bring Voice of Customer data to your internal systems.

Does this service offer guides, tutorials and or customer support?

• Yes, our teams are working directly with our customers to empower them with Voice of Customer data and help them make better decisions on a daily basis.

Does this service offer an API?

• Yes, book a demo to learn more about specific API integrations.

Does this service offer multi-user capability (e.g. teams)?

• Yes.

Does this service integrate with any other apps?

• Yes, book a demo to learn more about available integrations.

Vendor Information

Vendor Information

Other

• SMEs
• Enterprises

• Web App
• Windows
• Macintosh

Other

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• Agencies
• Enterprises

• Web App

• iOS
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