Compare Bridge24 vs Vivantio vs devZing Bugzilla

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77%
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Crozscore:

77%
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Software Description:

Add-ons that bring more value to your AceProject, Asana, Basecamp, or Trello app. Features are seamless.

Power Grid - View and manipulate your data across all projects. Create and save dynamic filters to quickly access/view your information. Open and edit any task/card/to-do without having to return to your parent app.

Kanban board - View and use the Kanban-style board to interact and update your tasks/cards/to-dos.

Calendar - Use the display modes to view data in Monthly, weekly, daily or agenda modes. Drag and drop to set due dates.

Export - Any view can be exported at anytime into CSV or Excel. For certain parent applications subtasks, comments, document links, etc, are exported as well.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Software Description:

Bugzilla is the industry standard bug tracking system.

devZing Bugzilla hosting provides:

  • Unlimited projects
  • Unlimited users
  • Unlimited bugs
  • Testopia available for test case management
  • GraphViz for visual dependency trees and graphical charts
  • Whining Cron for email reminders
  • Secure URLs (https)
  • Full administrative control
  • Free migration from your existing Bugzilla
  • LDAP authentication available
  • Subversion and GitHub integrations available
  • Submit defects via email
  • Localized versions
  • Instant deployment - be up and running in less than a minute.
  • Nightly encrypted off-site backups
  • Our data center is a SAS 70 Type 2 and SSAE 16 certified facility with true 2N redundancy
  • Download a backup at any time

Features:

  • Third-Party Plugins/Add-Ons
  • Dashboard
  • Data Visualization
  • Project Management
  • Notifications
  • Data Export

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Features:

  • Multi-User
  • Notifications
  • API
  • External Integrations
  • Data Export
  • Task Scheduling/Tracking

Summary:

  • Dynamically connect to your AceProject, Asana, Basecamp, or Trello account to add more value

  • View and access your data differently

  • Easily export your data

  • Create filters and views, and easily search and update your tasks/cards/to-dos

  • View in a Power Grid, Kanban, or Calendar view

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Summary:

  • Bug/issue tracking

  • Test case management

  • Customizable workflow

  • Project/product level security model

Free

Free
Included in plan:
  • All features included (some are limited)

Premium

$8.00
1 user(s) / month
Included in plan:
  • All features (grid, charts, reports, export)

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

Starter

$15.00
1 server(s) / month
Included in plan:
  • 1Gb storage

FAQs:

    Does this service offer an API?
  • No API is presently offered.

  • Does this service offer guides, tutorials and or customer support?
  • Online video and help is available. Integrated chat and email support provided.

  • What platforms does this service support?
  • Web-app

  • Does this service integrate with any other apps?
  • Dynamically connects through APIs of AceProject, Asana, Basecamp, and Trello

  • Who are the main user groups of this service?
  • Users of AceProject, Asana, Basecamp and Trello are the focus. They are missing key functionality that they may require. Bridge24 provides a way to add more features to these applications through dynamically connecting.

  • What is this service generally used for?
  • Visualizing data in new and unique ways not possible in the parent application
    Updating data
    Exporting data

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
81

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other:

Who uses Bridge24
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, French
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses devZing Bugzilla
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Chinese, Japanese, Czech, English, French, German
Regional Restrictions:
No restrictions.
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