Compare brandquiz vs Qualaroo vs Nicereply

More Information More Information More Information

Crozscore:

76%
what is this?
27%
interest falling

Crozscore:

85%
what is this?
90%
54%
interest rising

Crozscore:

82%
what is this?
80%
40%
no significant changes
brandquiz screenshot Qualaroo screenshot Nicereply screenshot view 3 more

Software Description:

brandquiz is a simple but powerful authoring tool for interactive user content helping companies and agencies generate leads, by placing the customer at the center of your brand’s marketing strategy with engaging, personalized experiences. With the intuitive drag & drop interface of brandquiz you can easily include interactive content across your entire funnel.

Our flexible editor makes customization easy, so you can build the campaign that is right for your business. With brandquiz you can click together a fully branded quiz, contest, sweepstake, giveaway or survey in minutes and have it work as a responsive page or embed on all desktop and mobile browsers. Without the need of writing a single line of code.

Software Description:

Qualaroo is a marketing software company that creates solutions to help companies understand and harness web visitor intent to drive more conversions. Our solutions are customizable and adaptive to offer visitors to your website the best possible engagement experience whether they access through a desktop, tablet or mobile device.

With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data. These prompts can be used to get insights about visitors, influence their behavior, and ultimately turn them into valuable customers.

Software Description:

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in CRM software and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

CUSTOMER SATISFACTION (CSAT)
For every customer who bothers to complain, 26 others remain silent. Stop losing unhappy customers – let them express their feedback in a single click. Track CSAT in every interaction and take immediate action whenever your customer is dissatisfied.

CUSTOMER EFFORT SCORE (CES)
96% of customers who go through high-effort experience will not come back for second purchase. Use CES to identify and improve these experiences.

NET PROMOTER SCORE (NPS)
Loyal customers are worth up to 10 times their initial purchase value. NPS measures the loyalty of your customers and divides them to Promoters, Passives and Detractors. Use NPS to build a loyal customer base.

ALL-IN-ONE DASHBOARD
Get a quick overview of your team's performance with all-in-one dashboard featuring CSAT, CES and NPS ratings, trends and charts.

REAL-TIME FEEDBACK
Know what your customers think of you as soon, as they fill in the survey. See all the ratings in your rating feed.

SEE WHO IS THE BEST
Recognize your best support teams and agents with leaderboards, based not only on average rating scores, but also on the number of collected ratings.

Features:

  • Lead Scoring
  • Lead Management
  • Stripe
  • Marketing Automation
  • External Integrations
  • Data Export

Features:

  • Analytics
  • API
  • Dashboard
  • 360 Degree Feedback
  • Feedback Management
  • Video
  • Video Courses

Features:

  • Dashboard
  • Scheduling
  • Notifications
  • Multi-User
  • External Integrations
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Data Visualization
  • Net Promoter Score
  • Analytics

Summary:

    No key features associated with this application.

Summary:

  • 2 Minute Setup: Get up and running fast.

  • Target Questions: Ask the right visitor the right question, at the right time.

  • Exit Surveys: Trigger a survey as a visitor is about to abandon a shopping cart, download page or any other page on your site.

  • Question Library: Ask the perfect question with our library of best practice questions and surveys.

  • Customize: Add your logo, change the color scheme and make Qualaroo website surveys look like they're a part of your website design.

  • Integrate Qualaroo: With our enterprise plan you can connect Qualaroo to Salesforce, Hubspot, Marketo, Optimizely and more.

Summary:

  • Analytics & Insights: Dashboard built for customer service managers. All important stats in one place.

  • Real-time customer feedback: Keep track with customer ratings of CSAT, NPS or CES. Rating feed shows you how customers feel about your service today.

  • Surveys Design: Customize rating survey according to your company branding and local language. Or even use API to build it from the scratch.

  • Integrates with help desk or CRM: Enhance your Desk, Zendesk, Salesforce or other system. Start tracking the quality of your customer service and let your business grow with the support of happy customers.

Free

Free
Included in plan:
  • Up to 200 Participants / Leads

Starter

$9.00
1 user(s) / month
Included in plan:
  • Up to 1,000 Participants / Leads

Pro

$89.00
1 user(s) / month
Included in plan:
  • Up to 10,000 Participants / Leads

Agency

$389.00
1 user(s) / month
Included in plan:
  • Unlimited Participants / Leads

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Mini: $49/month for 100 received ratings a month.
    Start: $99/month for 250 received ratings a month.
    Grow: $199/month for 1000 received ratings a month.
    Business: $299/month for 2500 received ratings a month.
    Need more
    than 2,500 responses, an enterprise solution or a special pricing? Contact us!

    14-day trial period for any pricing plan.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Users of this service are businesses of all sizes.

  • What is this service generally used for?
  • It is used as a customer satisfaction survey software.

  • What platforms does this service support?
  • Platfoms supported: Windows; Mac; Android; iPhone/iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is used together with various virtual ticketing and help desk systems.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce, Zendesk, Desk.com, HelpScout, Live Agent, Kayako and others.

  • Does this service offer an API?
  • It offers detailed API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer online support and FAQ section.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
350
Followers:

Publisher:

Founded:
2012
Based in:
San Mateo
Employees:
11-50
Likes:
1.19k
Followers:

Publisher:

Founded:
2010
Based in:
Bratislava
Employees:
2-10
Likes:
708
Followers:
1.64k

Other:

Who uses brandquiz
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, German, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Nicereply
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top