Compare Brand24 vs Spredfast vs Lithium

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Crozscore:

83%
what is this?
87%
49%
interest falling

Crozscore:

84%
what is this?
49%
no significant changes

Crozscore:

88%
what is this?
53%
interest falling
Brand24 screenshot view 1 more Spredfast screenshot view 5 more Lithium screenshot view 2 more

Software Description:

Brand24 provides a simple solution that allows you to both track and engage in online conversations relevant to your business. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers. React and engage quickly to real-time comments made about your brand. Follow-up on positive comments from your brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of you. 80% of consumers do research or ask online before making a buying decision. Brand24 gives you the listening tools to find these leads, identify where to promote products and find customers before they find you.

Software Description:

Spedfast is an SMM platform that includes social media management, social listening, and social media analytics; designed primarily for middle-sized and large businesses. It helps its users make a better connection with clients and prospective customers.

Spedfast provides business owners a comprehensive social media campaign solution to build, distribute and align marketing content through multiple platforms. The platform includes three vital modules that let users achieve big results: Conversations, to plan SMM campaigns; Experiences, to capture the most engaging social content; and Sparks, for discovering trending conversations.

This solution leverages the potential of social media and utilizes it for creating effective marketing campaigns. This way, companies can smoothly build their brands and get actionable data insights for creating marketing strategies. It enables them not only to monitor the audience but also to position themselves against the competition for better social media presence.

Software Description:

Lithium Social Media Management is an integrated social media management platform which can be divided into two broad features; social publishing and social results.

Lithium stands out compared to our competitors in social media publishing for three main reasons:

  • Firstly, Lithium allows you to publish content that will resonate with your audience. Our auto-scheduler which is powered by Klout data will result in improved engagement with your platform.
  • Secondly, Lithium allows you to plan integrated campaigns with aligned ads, events, campaigns, social posts, emails, and more.
  • Thirdly, our platform provides a visual timeline with key milestones in order to stay on top of planned content.

In addition to social publishing, Lithium significantly improves your social response data:

  • Allows you to manage social responses at scale, without sacrificing the quality of your posts.
  • Provides powerful real-time insights into customer engagement, in addition to integrating with Twitter to analyze Net Promoter Score (NPS) and Customer Satisfaction (CSAT) data.
  • Improves your social media workflow by directing every incoming social media post to the most appropriate work queue or agent.
  • Uses languages, sources, and contact tags in order to consistently direct messages to the appropriate queue.
  • Through emails and mobile alerts, lithium enables you to stay up-to-date in the event that there are any spikes in activity on your profiles.
  • Lithium has the ability to automatically detect up to 25 languages.
  • Able to detect when a customer replies and can automatically route customer replies back to the original agent.

Features:

Features:

  • Social Media Monitoring
  • Social-Media Integration
  • Data Export
  • Data Visualization
  • Brand Management
  • Audience Targeting
  • Scheduling
  • External Integrations
  • Multi-Account
  • Notifications
  • Dashboard
  • Calendar Management
  • Marketing Automation

Features:

  • Marketing Automation
  • Keyword Tracking
  • Notifications
  • Multi-Account
  • Data Visualization
  • Brand Management
  • Conversion Tracking
  • Audience Targeting

Summary:

  • Real-time Internet Monitoring

  • Influencer Analysis

  • Sentiment Analysis

  • Collaborative Work & Report Generation

  • Competitor Knowledge

  • Mobile App for iOS/Android

Summary:

  • Plan and implement social campaigns

  • Spredfast Customer Success

  • Manage real-time engagement

  • Support team and Support Portal

  • Comparative performance analytics

  • Personalized design projects and strategic campaigns

  • Multi-channel moderation

  • Internal collaboration tools and workflows

  • Reward fans with incentives

  • Shared publishing calendars

Summary:

  • Integrated social media management platform

  • Manage social responses at scale

  • Powerful insights in real-time

  • Collaborative planning and valuable data

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Plus: $49 per month
    Premium: $99 per month
    Max: $349 per month

FAQs:

    Who are the main user groups of this service?
  • We monitor over 30,000 brands and products. Including companies like Intel, Panasonic, IKEA, Vichy, Air France, GlaxoSmithKleine and Samsung. Apart from brands themselves, our second largest customer group are all types of agencies – PR agencies, social media agencies, marketing agencies, interactive agencies, etc. 50% of our subscribers are small and medium companies - i.e. doctors, shop owners, restaurant owners, startups, ebay sellers.

  • What is this service generally used for?
  • Brand24 is an online monitoring and analytics tool that helps brands understand their audience, track online mentions and reach out to prospects and current customers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Brand24 enables its users to share projects, alerts and results across teams.

  • Does this service offer guides, tutorials and or customer support?
  • Brand24 offers many support options: via phone, FAQs. video tutorials and for all professional packages - 24/7 online support.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • What is this service generally used for?
  • This service is generally used for social media marketing campaigns.

  • What platforms does this service support?
  • This is a web-based platform with Android and iOS native apps offered.

  • Does this service integrate with any other apps?
  • Integrations: Brandwatch, Marketo, Actiance, BazaarVoice, Bitly, BudURL, Crimson Hexagon, Google Analytics, Kenshoo, Klout, NetBase, Opal, RadiumOne, Salesforce, Symantec, Syhtnesio, Sysomos, Vizrt, Facebook, Twitter.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • No.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM apps and social media platforms.

  • Who are the main user groups of this service?
  • Main users of Spredfast are medium-sized and large brands, media, and agencies.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
20.7k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:
21.1k

Other:

Who uses Brand24
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Polish, English, Indonesian
Regional Restrictions:
No restrictions.

Other:

Who uses Spredfast
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Lithium
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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