Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.
This tool is designed to keep track of online conversations about your brand, products, and competitors.
It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites.
Some of the key features of Brand24 are:
Real-time online media monitoring,
AI sentiment analysis to understand the tone of the conversation,
Estimated social and non-social reach to determine the potential audience size,
Share of voice to see how much of the conversation is about your brand compared to competitors,
AI topic analysis to identify the most discussed topics,
Emotion and emoji analysis to understand the emotional response of the audience,
AI insights, trends, and recommendations to help you make data-driven decisions,
Competitor monitoring and comparison to track your competitors' performance,
Geo analysis to see where the conversation is happening,
Reputation and presence scores to measure your brand's online reputation,
Trending hashtags and links to identify the most popular trends,
Influencer discovery to find key influencers in your industry,
Advanced filters to sort the data and get more specific insights,
Comprehensive reports to help you visualize and understand the data.
With Brand24, you can increase brand awareness, improve customer support, measure your marketing efforts, conduct a competitor analysis, do social selling, prevent PR crises, and many more.
Features
API
Brand Management
Dashboard
External Integrations
Feedback Management
Google Apps Integration
Multi-Site
Multi-User
Notifications
Social-Media Integration
Social Media Monitoring
Sentiment Analysis
Review Monitoring
Net Promoter Score
Summary
Real-time online media monitoring
AI sentiment analysis
Estimated social and non-social reach
Share of voice
AI topic analysis
AI insights, trends, and recommendation
Competitor monitoring and comparison
Geo analysis
Reputation and presence scores
Pricing
Starting from: $99.00/month
Credit card required: No
Individual: $99 per month
Team: $179 per month
Pro: $249 per month
Enterprise: $499 per month
Individual
$99.00
1 user(s) / month
Included in plan:
3 keywords
2K mentions per month
1 user
Update every 12h
Monitoring of Facebook, Instagram, Twitter, News, Blogs, Forums, Reddit
Filtering by Boolean search, Engagement, Sentiment, Reach, Language (country), Source
Sorting by Mention's importance, Date, Popular
Adding ExtraUsers
Grouping Mentions
Tagging Mentions
API (extra fee)
FAQs
Who are the main user groups of this service?
We monitor over 30,000 brands and products. Including companies like Intel, Panasonic, IKEA, Vichy, Air France, GlaxoSmithKleine and Samsung. Apart from brands themselves, our second largest customer group are all types of agencies – PR agencies, social media agencies, marketing agencies, interactive agencies, etc. 50% of our subscribers are small and medium companies - i.e. doctors, shop owners, restaurant owners, startups, ebay sellers.
What is this service generally used for?
Brand24 is an online monitoring and analytics tool that helps brands understand their audience, track online mentions and reach out to prospects and current customers.
Does this service offer multi-user capability (e.g. teams)?
Brand24 enables its users to share projects, alerts and results across teams.
Does this service offer guides, tutorials and or customer support?
Brand24 offers many support options: via phone, FAQs. video tutorials and for all professional packages - 24/7 online support.
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