Compare bpm'online sales vs Badger Maps vs bpm'online service

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Crozscore:

84%
what is this?
100%
43%
interest rising
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Software Description:

Bpm'online sales is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! Bpm'online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).
There are three editions available: team, commerce and enterprise. Prices start from $25 per user / month.

Product Features

  • 360° customer view
  • Opportunity management
  • Orders and invoices
  • Sales forecasting
  • Products and services
  • Collaboration tools
  • Quote management
  • Contract management
  • Document flow automation
  • Project management
  • Field sales

Software Description:

Badger Maps is a sales routing app that helps Field Salespeople close more deals and minimize busy work throughout the sales process. Badger provides automatic territory management for Field Sales Reps by helping them take action quickly on their customer data on a map, to focus in on the best opportunities. Reps using Badger reduce driving time by 20% and increase the productivity by 25%. Reps use it to automatically optimize schedules and routes to get more meetings and sales.

Badger connects with Salesforce and any other CRM, or imports spreadsheets with customer data. It then automatically organizes the data on a map so you can see where your customers are located. You can create, schedule and adjust your routes and Badger automatically optimizes them. Built-in calendar integration on the iPhone and iPad allows you to add your optimized routes as appointments on your calendar with just a couple taps. All routes are pushed to your calendar taking into account things like traffic, so that you get to your appointment when you expect to. With Badger, you are also able to visualize your customers on the map, and filter and colorize them by specific criteria, such as sales volume or priority. The Check-in feature allows you to check-in with customers while out in the field and add any notes about the appointments. With the Places feature, you can easily discover new leads in your sales territory and add them to your routes and contacts.

Software Description:

Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.

Сustomer center

The best fit for companies that are looking to manage omni-channel communications.

Service enterprise

The best choice for medium and large companies looking to deliver high-level service across multiple communication channels

Features:

  • Product Features
  • 360° customer view
  • Case management
  • Problem management
  • Service catalogue management
  • Knowledge management
  • Service level agreement
  • Feedback management
  • Omni-channel communications
  • Field service
  • Customer portal
  • ITIL processe

Features:

  • Referral Tracking
  • Batch Permissions & Access
  • Password & Access Management
  • Social-Media Integration
  • Contact Sharing
  • Expense Tracking
  • Multi-Currency
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Supplier Management
  • Lead Scoring
  • Project Management
  • Inventory Tracking
  • File Sharing
  • Data Import
  • Data Visualization
  • Data Export
  • Multi-User
  • API
  • Audience Targeting
  • Budgeting
  • Contact Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Marketing Automation
  • Google Apps Integration
  • Notifications
  • Lead Management
  • Email Integration
  • Forecasting

Features:

  • Lead Management
  • Customer Management
  • Multi-User
  • Contact Management
  • Data Import
  • Data Visualization
  • Data Export
  • API
  • Audience Targeting
  • External Integrations
  • Contact Sharing
  • Notifications
  • Travel Management
  • Calendar Management
  • Scheduling
  • Email Integration

Features:

  • Project Management
  • Inventory Tracking
  • Supplier Management
  • Scheduling
  • Calendar Management
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Lead Management
  • Lead Scoring
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • Contact Management
  • API
  • Email Integration
  • Contact Sharing

Summary:

    No key features associated with this application.

Summary:

  • Accelerate Field and Outside Sales with Automated Territory Management

  • Automatically optimize your route to get 25% more sales and drive 20% less

  • CRM and Calendar integration to get Reps the information they need in the way they need it

  • Filter and colorize your customers on the map to focus on the most important ones

  • Find new leads by location and know where leads are when you are in the field

  • Create Check-in's for each customer visit, add notes and generate monthly reports that show all your activities

  • Sales reps can get the busy work of managing a sales territory done automatically

  • Badger lets you adjust to changes in your day quickly to stay on top of everything

  • Build and make adjustments to your routes to get more meetings on the fly in the field

  • Maximize revenue in your territory by having a better strategy to manage your relationships with your most important customers

Summary:

    No key features associated with this application.

Team

$25.00
1 user(s) / month
Included in plan:
  • 360° customer view
  • Collaboration tools
  • Business process management
  • Lead management
  • Document flow automation
  • Knowledge management
  • Mobile app
  • Analytics
  • Synchronization and integration
  • Customization and administrative tools
  • Customization and administrative tools
  • Out-of-the-box process for large sales
  • Products and services

Commerce

$30.00
1 user(s) / month
Included in plan:
  • 360° customer view
  • Collaboration tools
  • Business process management
  • Lead management
  • Document flow automation
  • Knowledge management
  • Mobile app
  • Analytics
  • Synchronization and integration
  • Customization and administrative tools
  • Orders and invoices
  • Products and services
  • Product catalogue management

Enterprise

$50.00
1 user(s) / month
Included in plan:
  • 360° customer view
  • Collaboration tools
  • Business process management
  • Lead management
  • Document flow automation
  • Knowledge management
  • Mobile app
  • Analytics
  • Synchronization and integration
  • Customization and administrative tools
  • Opportunity management
  • Out-of-the-box process for large sales
  • Orders and invoices
  • Sales forecasting
  • Contract management
  • Products and services
  • Product catalogue management
  • Project management

Basic

$9.00
per user/per month ($99 yearly)
Included in plan:
  • Upload your Customers
  • Optimize Routes
  • Schedule Appointments
  • Prospect for Leads
  • Colorize and Filter

Business

$35.00
per user/month/billed annually (billed monthly is 42$/user/month)
Included in plan:
  • Team Sharing
  • Share Routes
  • Weekly Reports
  • Management Tools

Enterprise

$66.00
per user/month/billed annually (billed monthly is 74$/user/month)
Included in plan:
  • One-on-One Training
  • CRM Integration
  • Technical Account Manager
  • Custom Check-Ins and Reports

service enterprise

$50.00
1 user(s) / month
Included in plan:
  • Unified customer database
  • Service catalogue
  • Business process management
  • Contact center
  • Service level management
  • Configuration management
  • Case management
  • Request management
  • Problem management
  • Knowledge management
  • Change management
  • Release management
  • Synchronization and integration
  • System designer
  • Omni-channel communications

customer center

$35.00
1 user(s) / month
Included in plan:
  • Unified customer database
  • Omnichannel communications
  • Service catalogue
  • Business process management
  • Contact center
  • Case management
  • Knowledge management
  • Synchronization and integration
  • System designer

FAQs:

    Who are the main user groups of this service?
    • Enterprises
    • Mid-size companies
    • Startups
    • Small companies
  • Does this service offer guides, tutorials and or customer support?
  • Support:

    • Phone support
    • Knowledge base
    • Customer success management
    • Academy
    • Community
    • ITIL/ITSM
  • What is this service generally used for?
    • Account and contact management
    • Intelligent data enrichment
    • Data enrichment through social media
    • Profile completeness
    • Customer segmentation
    • Interactions and communication history
    • Search and merge duplicates
    • Customer database analytics
  • What are some applications this service is commonly used in tandem with?
    • Twitter,
    • Facebook,
    • Google Contacts and Calendars,
    • LDAP,
    • IMAP,
    • MS Exchange,
    • Google Maps,
    • OpenStreetMap,
    • MailChimp / Mandrill
  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

FAQs:

    What is this service generally used for?
  • Badger Maps is used for route optimization, scheduling, customer data management, lead generation and reporting.

  • Who are the main user groups of this service?
  • Field salespeople, sales managers, VP's of Sales, sales reps, sales trainers and territory sales managers. They come from various industries, such as medical devices, wholesale, construction, insurance and health care.

  • Does this service integrate with any other apps?
  • Badger integrates with CRM's and calendars.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Badger offers multi-user accounts which allow team members to share their routes and contacts, as well as provides management tools.

  • What are some applications this service is commonly used in tandem with?
  • Badger is commonly used with a CRM and a calendar application.

  • What platforms does this service support?
  • The Badger Maps App works on all iOS and Android mobile devices and on your computer.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, you can find training videos for all devices and a knowledge base on the website. You can also schedule a time to talk to customer support on the website, and they will help you get started with Badger and answer any questions.

FAQs:

    What is this service generally used for?
  • Leverage built-in processes

    Bpm'online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
    Manage omnichannel communications

    Personalize communications with your clients using bpm’online service.

    Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

    Engaging interface that users love

    Work is a pleasure with bpm’online service's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.

  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • What are some applications this service is commonly used in tandem with?
  • Twitter,
    Facebook,
    Google Contacts and Calendars,
    LDAP,
    IMAP,
    MS Exchange,
    Google Maps,
    OpenStreetMap,
    MailChimp / Mandrill

  • Does this service offer guides, tutorials and or customer support?
  • Support:

    Phone support
    Knowledge base
    Customer success management
    Academy
    Community
    ITIL/ITSM

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • Who are the main user groups of this service?
  • Enterprises
    Mid-size companies
    Startups
    Small companies

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
14.3k
Followers:
2.88k

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
726
Followers:
2.56k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
14.3k
Followers:
2.88k

Other:

Who uses bpm'online sales
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Italian, Russian, French, Portuguese, Arabic, Hebrew, Polish, German, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Badger Maps
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses bpm'online service
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Italian, Russian, French, Portuguese, Arabic, Hebrew, Polish, German, Turkish
Regional Restrictions:
No restrictions.
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