Compare bpm'online CRM vs Flokzu vs Second CRM

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Crozscore:

85%
what is this?
100%
42%
no significant changes

Crozscore:

79%
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96%
22%
interest falling

Crozscore:

55%
what is this?
24%
interest falling
bpm'online CRM screenshot view 1 more Flokzu screenshot view 3 more Second CRM screenshot

Software Description:

BPMonline CRM is a cloud-based application that merges CRM (Client Relationship Management) and BPM (Business Process Management) tools. The heart of the application is the business process designer that allows for process modeling and execution. The logic and rules are defined by processes which can be changed when needed. Implementing a new process is as simple as modifying an old one - you simply draw a diagram and save it. The application is easily customizable with the click of a mouse. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.
Bpm’online has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

  • Bpm’online marketing: multichannel marketing software to deliver demand generation excellence.

  • Bpm’online sales: sales force automation to manage the complete sales cycle — from lead to repeat sales.

  • Bpm’online service: innovative customer service tools to deliver exceptional customer experience.

Join our interactive live presentation of the newest version of bpm’online 7.11. September, 28

Register on our website for the event and explore bpm'online 7.11 that features amazing new AI capabilities, a revamped campaign designer and over 200 other enhancements to its CRM and BPM solutions. Save your seat today!

Software Description:

Share, assign, manage and automate business processes. It doesn't require any IT knowledge. Flokzu is ready to use, all your information becomes instantly searchable and customizable.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features:

  • Time Management
  • Project Management
  • Travel Management
  • Dashboard
  • Calendar Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Data Import
  • Forecasting
  • Lead Scoring
  • Lead Management
  • Contact Sharing
  • Marketing Automation
  • Contact Management
  • Email Integration

Features:

  • External Integrations
  • Multi-User
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Marketing Automation
  • Chat
  • File Sharing

Features:

Summary:

    No key features associated with this application.

Summary:

  • Centralize all your document workflows in one place

  • Set different visibility permits

  • Customize every step of your business process in minutes using BPMN

  • Assign Tasks, deadlines and conditions to divide and parallelize your workflow

  • Real time & historial reports (BI & BAM to identify improvement opportunities)

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Pricing:

  • Starting from: $12.00/month
  • Credit card required: No
  • We aren't time-limited trials fans, so we offer you a Free plan to show you how Flokzu works, without time limit.

Free

Free
Included in plan:
  • Unlimited Users
  • Up to 10 new process instances per month
  • Unlimited processes & forms
  • Up to 100 MB of storage
  • 1 Public Form
  • Business Intelligence tools & reports (limited)

Standard

$12.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited processes & forms
  • Up to 1,000 new process instances per month
  • Up to 10 GB of storage
  • 5 Public Forms
  • Full text search
  • Business Intelligence tools & reports (full)
  • Export data to an Excel spreadsheet
  • Inclusive Gateway to run parallel tasks
  • Timer Start Events to trigger a process automatically
  • Timers and task deadlines
  • Integration with external services and apps via Zapier, SOAP and REST Web Services

Premium

$17.00
1 user(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited processes & forms
  • Unlimited new process instances per month
  • Unlimited storage
  • Premium Support 24/7, 2-hour response time
  • Unlimited Public Forms
  • Full text search
  • Business Intelligence tools & reports (full)
  • Export data to an Excel spreadsheet
  • Powerful Advanced Search in attachments & fields
  • Inclusive Gateway to run parallel tasks
  • Timer Start Events to trigger a process automatically
  • Timers and task deadlines
  • Integration with external services and apps via Zapier, SOAP and REST Web Services
  • Monthly hours of BPM Consultancy Services. Our experts with more than 15 years of experience model and set up your business processes for you

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support:

    • Phone support
    • Knowledge base
    • Customer success management
    • Academy
    • Community
    • ITIL/ITSM
  • Who are the main user groups of this service?
    • Enterprises
    • Mid-size companies
    • Startups
    • Small companies
  • What is this service generally used for?
  • Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

    bpm'onlise sales - sales force automation software to manage the complete sales cycle — from lead to repeat sales.*

    *bpm'online service *- innovative customer service tools to deliver an exceptional customer experience.

    *bpm'onlie marketing *- multichannel marketing software to deliver demand generation excellence.

  • What are some applications this service is commonly used in tandem with?
  • Integration:

    • Twitter,
    • Facebook,
    • Google Contacts and Calendars,
    • LDAP,
    • IMAP,
    • MS Exchange,
    • Google Maps,
    • OpenStreetMap,
    • MailChimp / Mandrill
  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

FAQs:

    What platforms does this service support?
  • BPMN, Zapier integration, REST & SOAP web services.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Flokzu is perfect for organizations and even small teams within businesses.
    The User Management section lets you assign different permits to different users and you can group them using customized Roles.

  • What is this service generally used for?
  • Flokzu is mostly used for recurrent business processes that should be executed efficiently and following an established workflow.
    It's very useful for Approval Workflows.
    Some of the processes our users automate are:
    * Purchase
    * Recruitment
    * Training
    * Customer Support
    * Production
    * Document Approval
    * Marketing Campaigns
    * IT Bug Reporting
    * Vacation Request
    * Manage new leads

  • Does this service offer an API?
  • Yes, Administrators can generate an API whenever they want.

  • Who are the main user groups of this service?
  • Mainly small and medium organizations without IT knowledge that want to manage business processes more efficiently.
    CEOs and Managers are the ones who usually have access to the process creation and Dashboard, where they can see which tasks are currently assigned, which are the assignees, when they were assigned, etc. The Dashboard also includes historical reports, where they can identify bottlenecks and improvement opportunities.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Flokzu offers immediate support via chat.
    Plus our blog features multiple tutorials (including posts, gifs, images and videos).

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.9k

Publisher:

Founded:
-
Based in:
Montevideo
Employees:
11-50
Likes:
643
Followers:
340

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses bpm'online CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Turkish, Arabic, Russian, Spanish, Portuguese, Italian, Polish, English, French, German, Hebrew
Regional Restrictions:
No restrictions.

Other:

Who uses Flokzu
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, Thai, Indonesian, Chinese, English, Vietnamese
Regional Restrictions:
No restrictions.
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