Compare bpm'online CRM vs KiSSFLOW vs bpm'online service

Try for Free Try for Free More Information

Crozscore:

85%
what is this?
100%
42%
interest rising

Crozscore:

90%
what is this?
92%
45%
no significant changes

Crozscore:

84%
what is this?
100%
42%
interest rising
bpm'online CRM screenshot view 1 more KiSSFLOW screenshot view 3 more bpm'online service screenshot view 1 more

Software Description:

BPMonline CRM is a cloud-based application that merges CRM (Client Relationship Management) and BPM (Business Process Management) tools. The heart of the application is the business process designer that allows for process modeling and execution. The logic and rules are defined by processes which can be changed when needed. Implementing a new process is as simple as modifying an old one - you simply draw a diagram and save it. The application is easily customizable with the click of a mouse. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.
Bpm’online has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

  • Bpm’online marketing: multichannel marketing software to deliver demand generation excellence.

  • Bpm’online sales: sales force automation to manage the complete sales cycle — from lead to repeat sales.

  • Bpm’online service: innovative customer service tools to deliver exceptional customer experience.

Join our interactive live presentation of the newest version of bpm’online 7.11. September, 28

Register on our website for the event and explore bpm'online 7.11 that features amazing new AI capabilities, a revamped campaign designer and over 200 other enhancements to its CRM and BPM solutions. Save your seat today!

Software Description:

KiSSFLOW believes the people closest to the chaos know how to fix it best. That’s why we created a platform to help all business users discover, create, modify and use business applications. Each application is made using beautiful, easy-to-use, and modern technology to help even non-technical people create amazing applications. No coding or complex mapping required.

KiSSFLOW brings the power of business process management and workflow software to your office for a fraction of the cost. More than 10,000+ customers use KiSSFLOW across more than 121 countries. It is deeply integrated with Google Apps and is rated as the #1 BPM and Workflow Management tool.

Let work flow from your brain to your business. Try KiSSFLOW today.

Features:
* Easy 5-step wizard for building your workflows in minutes
* Pre-built reports and dashboard for workflow insights
* Share your workflows & collaborate with other process owners
* Single sign-on (SSO) with Google Apps, Office 365 and SAML
* Pre-integrated with Google Apps SSO, Mail, Contacts and Docs
* Attach documents to workflows from Google Docs,Box & Dropbox
* Auto sync of Google Apps users and groups
* Runs on reliable Google App Engine and Google Cloud SQL
* Zapier support for integrating with leading SaaS softwares
* Reliable APIs and webhooks to build your own integrations
* Support for Android, iPhone and iPad

Software Description:

Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.

Сustomer center

The best fit for companies that are looking to manage omni-channel communications.

Service enterprise

The best choice for medium and large companies looking to deliver high-level service across multiple communication channels

Features:

  • Product Features
  • 360° customer view
  • Case management
  • Problem management
  • Service catalogue management
  • Knowledge management
  • Service level agreement
  • Feedback management
  • Omni-channel communications
  • Field service
  • Customer portal
  • ITIL processe

Features:

  • Time Management
  • Project Management
  • Travel Management
  • Dashboard
  • Calendar Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Data Import
  • Forecasting
  • Lead Scoring
  • Lead Management
  • Contact Sharing
  • Marketing Automation
  • Contact Management
  • Email Integration

Features:

  • Lead Management
  • Password & Access Management
  • External Integrations
  • Supplier Management
  • Inventory Tracking
  • Customer Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Notifications
  • Data Import
  • Data Export
  • API
  • Contact Management
  • Third-Party Plugins/Add-Ons
  • Dashboard

Features:

  • Project Management
  • Inventory Tracking
  • Supplier Management
  • Scheduling
  • Calendar Management
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Lead Management
  • Lead Scoring
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • Contact Management
  • API
  • Email Integration
  • Contact Sharing

Summary:

    No key features associated with this application.

Summary:

  • Easy 5-step wizard for building your workflows in minutes

  • Pre-built reports and dashboard for workflow insights

  • Share your workflows & collaborate with other process owners

  • Single sign-on (SSO) with Google Apps, Office 365 and SAML

  • Pre-integrated with Google Apps SSO, Mail, Contacts and Docs

  • Auto sync of Google Apps users and groups

  • Reliable APIs and webhooks to build your own integrations

  • Support for Android, iPhone and iPad

Summary:

    No key features associated with this application.

service enterprise

$50.00
1 user(s) / month
Included in plan:
  • Unified customer database
  • Service catalogue
  • Business process management
  • Contact center
  • Service level management
  • Configuration management
  • Case management
  • Request management
  • Problem management
  • Knowledge management
  • Change management
  • Release management
  • Synchronization and integration
  • System designer
  • Omni-channel communications

customer center

$35.00
1 user(s) / month
Included in plan:
  • Unified customer database
  • Omnichannel communications
  • Service catalogue
  • Business process management
  • Contact center
  • Case management
  • Knowledge management
  • Synchronization and integration
  • System designer

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support:

    • Phone support
    • Knowledge base
    • Customer success management
    • Academy
    • Community
    • ITIL/ITSM
  • Who are the main user groups of this service?
    • Enterprises
    • Mid-size companies
    • Startups
    • Small companies
  • What is this service generally used for?
  • Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

    bpm'onlise sales - sales force automation software to manage the complete sales cycle — from lead to repeat sales.*

    *bpm'online service *- innovative customer service tools to deliver an exceptional customer experience.

    *bpm'onlie marketing *- multichannel marketing software to deliver demand generation excellence.

  • What are some applications this service is commonly used in tandem with?
  • Integration:

    • Twitter,
    • Facebook,
    • Google Contacts and Calendars,
    • LDAP,
    • IMAP,
    • MS Exchange,
    • Google Maps,
    • OpenStreetMap,
    • MailChimp / Mandrill
  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

FAQs:

    What platforms does this service support?
  • All major browsers support the KiSSFLOW website.
    Besides, KiSSFLOW is also available as a mobile app for Android and iOS users.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. There is no limit to the number of users on an account.

  • Does this service offer an API?
  • Yes. You can integrate KiSSFLOW with other software using our open APIs or through software integration services like Zapier.

  • What are some applications this service is commonly used in tandem with?
  • G Suite, Microsoft Office 365, WebMerge

  • Who are the main user groups of this service?
  • KiSSFLOW is designed primarily for enterprise business leaders such as department heads, IT directors, senior managers, and workflow process owners who want to automate complex, repetitive tasks. An average business user with basic technical knowledge can easily use KiSSFLOW because of its low-code, user-friendly interface. A majority of KiSSFLOW customers use G Suite, Office 365, or similar other services that offer collaboration and productivity, but lack process automation capabilities.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Users can find tutorial videos and help guides on the KiSSFLOW help pages. KiSSFLOW also offers instant chat support five days a week, and has email and phone support as well.

  • Does this service integrate with any other apps?
  • Yes. KiSSFLOW provides single sign-on (SSO) through G Suite and Office 365.

  • What is this service generally used for?
  • KiSSFLOW is a cloud-based business process management (BPM) software used for creating, modifying, and automating workflow applications. Subscribers to the service can design simple workflows based on their real processes and streamline their routine tasks to achieve process efficiency and increased accuracy. Many companies use KiSSFLOW to switch from paper forms to a fully automated business process.

FAQs:

    What is this service generally used for?
  • Leverage built-in processes

    Bpm'online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
    Manage omnichannel communications

    Personalize communications with your clients using bpm’online service.

    Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

    Engaging interface that users love

    Work is a pleasure with bpm’online service's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.

  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • What are some applications this service is commonly used in tandem with?
  • Twitter,
    Facebook,
    Google Contacts and Calendars,
    LDAP,
    IMAP,
    MS Exchange,
    Google Maps,
    OpenStreetMap,
    MailChimp / Mandrill

  • Does this service offer guides, tutorials and or customer support?
  • Support:

    Phone support
    Knowledge base
    Customer success management
    Academy
    Community
    ITIL/ITSM

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • Who are the main user groups of this service?
  • Enterprises
    Mid-size companies
    Startups
    Small companies

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
14.1k
Followers:
2.9k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.24k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
14.1k
Followers:
2.9k

Other:

Who uses bpm'online CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, Turkish, German, English, Arabic, Russian, Spanish, Italian, Polish, Hebrew
Regional Restrictions:
No restrictions.

Other:

Who uses KiSSFLOW
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Portuguese, Turkish, German, English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses bpm'online service
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, Turkish, German, Arabic, Russian, Spanish, Italian, Polish, Hebrew
Regional Restrictions:
No restrictions.
Back to top