Compare bpm'online CRM vs bpm'online sales vs bpm'online service

bpm'online CRM CRM (4)	bpm'online sales Sales Management (2)	bpm'online service Support & Helpdesk (2)
Try for Free	Get a Demo	More Information
Crozscore: 84% what is this? User Happiness 100% Press Buzz 43% User Trend interest falling	Crozscore: 84% what is this? User Happiness 100% Press Buzz 43% User Trend interest falling	Crozscore: 83% what is this? User Happiness 100% Press Buzz 43% User Trend interest falling
view 1 more	view 1 more	view 1 more
Software Description: BPMonline CRM is a cloud-based application that merges CRM (Client Relationship Management) and BPM (Business Process Management) tools. The heart of the application is the business process designer that allows for process modeling and execution. The logic and rules are defined by processes which can be changed when needed. Implementing a new process is as simple as modifying an old one - you simply draw a diagram and save it. The application is easily customizable with the click of a mouse. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide. Bpm’online has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards. Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service: Bpm’online marketing: multichannel marketing software to deliver demand generation excellence. Bpm’online sales: sales force automation to manage the complete sales cycle — from lead to repeat sales. Bpm’online service: innovative customer service tools to deliver exceptional customer experience. Join our interactive live presentation of the newest version of bpm’online 7.11. September, 28 Register on our website for the event and explore bpm'online 7.11 that features amazing new AI capabilities, a revamped campaign designer and over 200 other enhancements to its CRM and BPM solutions. Save your seat today!	Software Description: Bpm'online sales is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! Bpm'online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software). There are three editions available: team, commerce and enterprise. Prices start from $25 per user / month. Product Features 360° customer view Opportunity management Orders and invoices Sales forecasting Products and services Collaboration tools Quote management Contract management Document flow automation Project management Field sales	Software Description: Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence. Сustomer center The best fit for companies that are looking to manage omni-channel communications. Service enterprise The best choice for medium and large companies looking to deliver high-level service across multiple communication channels Features: Product Features 360° customer view Case management Problem management Service catalogue management Knowledge management Service level agreement Feedback management Omni-channel communications Field service Customer portal ITIL processe
Features: Time Management Project Management Travel Management Dashboard Calendar Management Customer Management Third-Party Plugins/Add-Ons External Integrations Data Import Forecasting Lead Scoring Lead Management Contact Sharing Marketing Automation Contact Management Email Integration	Features: Referral Tracking Batch Permissions & Access Password & Access Management Social-Media Integration Contact Sharing Expense Tracking Multi-Currency Dashboard Third-Party Plugins/Add-Ons External Integrations Supplier Management Lead Scoring Project Management Inventory Tracking File Sharing Data Import Data Visualization Data Export Multi-User API Audience Targeting Budgeting Contact Management Customer Management Calendar Management Scheduling Marketing Automation Google Apps Integration Notifications Lead Management Email Integration Forecasting	Features: Project Management Inventory Tracking Supplier Management Scheduling Calendar Management Customer Management Dashboard Notifications Google Apps Integration Third-Party Plugins/Add-Ons Multi-User Lead Management Lead Scoring Data Export Data Import Batch Permissions & Access Data Visualization External Integrations Contact Management API Email Integration Contact Sharing
Summary: No key features associated with this application.	Summary: No key features associated with this application.	Summary: No key features associated with this application.
	Team $25.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Customization and administrative tools Out-of-the-box process for large sales Products and services Commerce $30.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Orders and invoices Products and services Product catalogue management Enterprise $50.00 1 user(s) / month Included in plan: 360° customer view Collaboration tools Business process management Lead management Document flow automation Knowledge management Mobile app Analytics Synchronization and integration Customization and administrative tools Opportunity management Out-of-the-box process for large sales Orders and invoices Sales forecasting Contract management Products and services Product catalogue management Project management	service enterprise $50.00 1 user(s) / month Included in plan: Unified customer database Service catalogue Business process management Contact center Service level management Configuration management Case management Request management Problem management Knowledge management Change management Release management Synchronization and integration System designer Omni-channel communications customer center $35.00 1 user(s) / month Included in plan: Unified customer database Omnichannel communications Service catalogue Business process management Contact center Case management Knowledge management Synchronization and integration System designer
FAQs: Does this service offer guides, tutorials and or customer support? Support: Phone support Knowledge base Customer success management Academy Community ITIL/ITSM Who are the main user groups of this service? Enterprises Mid-size companies Startups Small companies What is this service generally used for? Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service: bpm'onlise sales - sales force automation software to manage the complete sales cycle — from lead to repeat sales.* bpm'online service - innovative customer service tools to deliver an exceptional customer experience. bpm'onlie marketing - multichannel marketing software to deliver demand generation excellence. What are some applications this service is commonly used in tandem with? Integration: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill Does this service offer multi-user capability (e.g. teams)? Software offers multi-user capability. Does this service offer an API? Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business. What platforms does this service support? Platforms: Android, iOS, Mac, Windows, Web-based.	FAQs: Who are the main user groups of this service? Enterprises Mid-size companies Startups Small companies Does this service offer guides, tutorials and or customer support? Support: Phone support Knowledge base Customer success management Academy Community ITIL/ITSM What is this service generally used for? Account and contact management Intelligent data enrichment Data enrichment through social media Profile completeness Customer segmentation Interactions and communication history Search and merge duplicates Customer database analytics What are some applications this service is commonly used in tandem with? Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill Does this service offer an API? Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business. What platforms does this service support? Platforms: Android, iOS, Mac, Windows, Web-based. Does this service offer multi-user capability (e.g. teams)? Software offers multi-user capability.	FAQs: What is this service generally used for? Leverage built-in processes Bpm'online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Manage omnichannel communications Personalize communications with your clients using bpm’online service. Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal. Engaging interface that users love Work is a pleasure with bpm’online service's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important. Does this service offer multi-user capability (e.g. teams)? Software offers multi-user capability. What are some applications this service is commonly used in tandem with? Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill Does this service offer guides, tutorials and or customer support? Support: Phone support Knowledge base Customer success management Academy Community ITIL/ITSM Does this service offer an API? Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business. Who are the main user groups of this service? Enterprises Mid-size companies Startups Small companies What platforms does this service support? Platforms: Android, iOS, Mac, Windows, Web-based.
Publisher: Founded: - Based in: - Employees: - Likes: 14.3k Followers: 2.88k	Publisher: Founded: - Based in: - Employees: - Likes: 14.3k Followers: 2.88k	Publisher: Founded: - Based in: - Employees: - Likes: 14.3k Followers: 2.88k
Other: Who uses bpm'online CRM Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Russian, German, English, Turkish, Polish, Arabic, Hebrew, Italian, Portuguese, French, Spanish Regional Restrictions: No restrictions.	Other: Who uses bpm'online sales SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Russian, German, English, Turkish, Polish, Arabic, Hebrew, Italian, Portuguese, French, Spanish Regional Restrictions: No restrictions.	Other: Who uses bpm'online service Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Russian, German, Turkish, Polish, Arabic, Hebrew, Italian, Portuguese, French, Spanish Regional Restrictions: No restrictions.