Compare BP Simulator vs Comindware Tracker vs ServiceNow

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About BP Simulator

Purpose of the Service

  • Search for bottlenecks in the business process where lack of resources or of performers;
  • Evaluation of the resource utilization such as performers of the business process functions;
  • Estimation of cost of a process instance;
  • Determination of the actual operation time from task statement until its completion;
  • Testing of "What-Ifs" hypotheses – what specifically is affected by quantitative and qualitative changes of the input process parameters.

About Comindware Tracker

Web-based workflow management software for business process automation and optimization. No IT resources required for workflow setup. Business users can modify workflows, forms, and data on-the-fly with drag-and-drop simplicity.

With Comindware workflow management tool you can:

  • Design, run and modify workflows
  • Create web forms and gather necessary information during workflow execution
  • Automate business operations and increase workflow speed and transparency
  • Get extended reports and notifications
  • Сollaborate on workflows and tasks with your team directly from your Outlook
  • Get rid of unstructured group e-mails/ chats and ensure full traceability of the business context

Comindware Tracker has been successfully used across all industries, departments, and workflow scenarios and brought transparency in businesses.

About ServiceNow

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

Features

  • API
  • Batch Permissions & Access
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Mobile App
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management

Features

  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Inventory Tracking
  • Notifications
  • Project Management
  • Supplier Management
  • Third-Party Plugins/Add-Ons

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Summary

  • Simple visual modeling of business processes in EPC notation

  • Discrete-event simulation of the workflow at any time interval

  • Monitoring and analysis of the data on real-time dynamic simulation with events log

  • Dashboard and reports

  • Estimation of execution cost of business processes for drawing up of ABS-cost driver

  • Import BPMN 2.0 models and Visio Diagrams

  • Export models and charts to PNG images

  • Google Drive and OneDrive storage

  • Ability to work offline

Summary

  • Quick workflow setup without IT resources

  • Easy web forms design and configuration

  • On-the-fly workflow and form modification without coding

  • Easy admission thanks to the Outlook-style interface

  • Unified document and data management

  • Advanced analytics and reporting for effective workflow management

  • Cloud, on-premises and hybrid deployment

  • Availability via web-browser on iOS and Android-based devices, Mac and Windows computers

Summary

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Pricing

Comindware Tracker trial

Free
Included in plan:
  • A full set of features available during 10 days

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • By use of any cloud storage

  • Does this service integrate with any other apps?
  • Google Drive
    Microsoft OneDrive

  • Does this service offer guides, tutorials and or customer support?
  • Reference Guide

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Santa Clara
Employees:
5001-10000
Likes:
Followers:

Other

Who uses BP Simulator
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Russian, French, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Comindware Tracker
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Dutch, French, German, Italian, Japanese, Portuguese, Spanish
Regional Restrictions:
No restrictions.
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