Search for bottlenecks in the business process where lack of resources or of performers;
Evaluation of the resource utilization such as performers of the business process functions;
Estimation of cost of a process instance;
Determination of the actual operation time from task statement until its completion;
Testing of "What-Ifs" hypotheses – what specifically is affected by quantitative and qualitative changes of the input process parameters.
About Chatwee
Chatwee is a live chat app used to facilitate real-time communication between:
members of online communities
teams
virtual event attendees
counselors and individuals seeking online support
via private, public, and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you.
Effortless installation will get you going in minutes. Add a dynamic social hub to your site today and see the engagement rise!
About CRM Creatio
Creatio CRM is a no-code powered suite of high-end products for marketing, sales, and service automation to automate the entire customer journey with maximin degree of freedom.
Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code
Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code
Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code
Creatio CRM products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs, whether it’s complex B2B sales, e-commerce, partner relationship management, customer service, or all of the above. In addition to rich OOTB CRM features, Creatio CRM makes a strong emphasis on no-code tools for system and UI customization, workflow automation, AI\ML capabilities for predictive and prescriptive analytics, reporting, flexible dashboards, and many more. Also, there are hundreds of composable apps, ready-to-go solutions, and add-ons that can be downloaded for Creatio CRM from Creatio Marketplace.
*About Creatio *
Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no-code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons.
Today, thousands of customers launch millions of CRM, operational and industry workflows with our platform every day in 100 countries! Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports.
Creatio is headquartered in Boston, MA. We have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others.
Features
Analytics
API
Batch Permissions & Access
Customer Management
Data Export
Data Import
External Integrations
Multi-User
Notifications
Project Management
Process Modeling
Form Builder
Process Reporting
Workflow Management
Access Management
Reports
Features
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
Document Comparison
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
History/Version Control
Marketing Automation
Multi-User
Notifications
Project Management
Features
2-Factor Authentication
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Social-Media Integration
Task Scheduling/Tracking
Third-Party Plugins/Add-Ons
Call Tracking
Click-to-Dial
Sales Automation
Pipeline Management
Summary
Simple visual modeling of business processes in EPC notation
Discrete-event simulation of the workflow at any time interval
Monitoring and analysis of the data on real-time dynamic simulation with events log
Dashboard and reports
Estimation of execution cost of business processes for drawing up of ABS-cost driver
Import BPMN 2.0 models and Visio Diagrams
Export models and charts to PNG images
Google Drive and OneDrive storage
Ability to work offline
Summary
Multiple display modes
Extensive customization options
Up to 3,000 simultaneous users
Multiple chat rooms, group chats, and private chats
Powerful moderation features
Rich media messages (clickable links, file sharing, gifs and images, emoji reactions)
Voice messaging
Single Sign-on
Own branding
Pay Per Use option for virtual events
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
5 simultaneous users
1 chat room
14-day message history
app customization
Standard
$19.00
a month per account
Included in plan:
25 simultaneous users
3 chat rooms
1 moderator
14-day message history
color customization
app customization
Pro
$29.00
a month per account
Included in plan:
150 simultaneous users
10 chat rooms
group chats
3 moderators
Single Sign-on
message premoderation
30-day message history
color customization
app customization
Ultimate
$69.00
a month per account
Included in plan:
300 simultaneous users
25 chat rooms
group chats
10 moderators
Single Sign-on
message premoderation
90-days message history
color customization
app customization
FAQs
Does this service offer multi-user capability (e.g. teams)?
By use of any cloud storage
Does this service integrate with any other apps?
Google Drive
Microsoft OneDrive
Does this service offer guides, tutorials and or customer support?
Reference Guide
FAQs
What is this service generally used for?
Essentially, Chatwee is used by website owners to facilitate real time communication between visitors, as well as to boost traffic and user engagement.
Chatwee has also become a popular add-on for virtual events, and is used by various organizations to provide all sorts of mental support online.
Finally, Chatwee can be used by members of remote teams for their day-to-day communication and project management.
Does this service offer an API?
Yes, Chatwee offers API for the purpose of implementing one of its features, which is Single Sign-on. SSO allows users who have logged in to their site accounts to automatically pop up in the chat as well with the same username and avatar they already have.
What are some applications this service is commonly used in tandem with?
Chatwee often accompanies video streaming services and trading / stocks sites.
Who are the main user groups of this service?
Chatwee is mainly used by websites centered around various online communities, during virtual events, and for online counselling. The actual scope of Chatwee users is too broad to describe here.
Does this service integrate with any other apps?
Chatwee integrates with many popular CMS and forum platforms such as WordPress, Simple Machines Forum, Joomla!, Drupal 7/8, phpBB, myBB, FluxBB, BuddyPress, WiX, IPB, Oxwall, skadate, Vanilla, Nucleus, Concrete5, vBulletin, Flarum, Typo3, and XenForo.
Does this service offer multi-user capability (e.g. teams)?
Chatwee allows multiple users to chat at the same time, the exact number depending on the plan being used.
Does this service offer guides, tutorials and or customer support?
Chatwee offers installation tutorials, videos, and free downloads, all available on our website and YouTube channel.
FAQs
What is this service generally used for?
CRM Creatio bundle offers an interconnected solution that allows you to automate marketing, sales and service:
Sales Creatio - sales force automation software to manage the complete sales cycle — from lead to repeat sales.*
*Service Creatio *- innovative customer service tools to deliver an exceptional customer experience.
*Marketing Creatio *- multichannel marketing software to deliver demand generation excellence.
Does this service offer an API?
Creatio provides open configuration and extensive API to allow any customizations and integrations required for your business.
Does this service offer guides, tutorials and or customer support?
Support:
Phone support
Knowledge base
Customer success management
Academy
Community
ITIL/ITSM
Who are the main user groups of this service?
Enterprises
Mid-size companies
Startups
Small companies
What are some applications this service is commonly used in tandem with?
Integration:
Twitter,
Facebook,
Google Contacts and Calendars,
LDAP,
IMAP,
MS Exchange,
Google Maps,
OpenStreetMap,
MailChimp / Mandrill
Does this service offer multi-user capability (e.g. teams)?
We have a small team of dedicated Business Process Management (BPM) software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.