Compare Bounce Exchange vs SAS Customer Intelligence 360

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About Bounce Exchange

Bounce Exchange is created to help marketers and salespeople drive conversions and leads on their websites. It offers automated customer acquisition solutions that decrease the bounce rate and extends time on-site.

This software does a great job of helping consumers drive to conversion, and regaining dropped business using follow-up emails to customers who navigated away. Marketers are able to perform direct marketing actions and curate personal experiences, rather than to focus on audience segmentation and fragmented targeting.

Bounce Exchange examines all aspects of a visitor's behavior, including purchasing history, traffic source, commitment model, up to the patterns that lead to the site abandonment. This data helps users an create acquisition strategy and enhances conversion revenue.

About SAS Customer Intelligence 360

You can swiftly deploy advanced analytics and machine learning to improve your understanding of your customers and optimize their journeys without the need for a full team of data scientists. Thanks to our software as a service approach and our open APIs we can easily integrate with your existing tech and add value to your current customer intelligence solutions without needing to start again from scratch.

KEY CAPABILITIES:

  1. Testing and Learning
  2. Guided Analytics
  3. Personalisation and Recommendations
  4. Customer Journey Optimisation

KEY BENEFITS:

Enrich your customer data and gain deeper insights about your customers with our built-in machine learning and AI. Get a single customer view and machine learning powered attribution to understand your customers better.

Boost customer acquisition and retention rates with analytic A/B, Multi-arm Bandit and Multi-variate testing to work out what content, messaging, channels and layout works best for each customer.

Increase customer loyalty and engagement rates by personalising every contact point across web, app, SMS, and even offline marketing channels.

Increase customer dwell time and spend with unique recommendations for every customer.

Features

  • API
  • Audience Targeting
  • Brand Management
  • Conversion Tracking
  • Data Export
  • Data Import
  • External Integrations
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Net Promoter Score

Features

  • API
  • Audience Targeting
  • Brand Management
  • Conversion Tracking
  • Data Export
  • Data Import
  • External Integrations
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Social-Media Integration
  • Net Promoter Score

Summary

  • “Exit-Intent” technology

  • Website behavior analysis

  • Site abandonment time tracking

  • Visitor targeting into strategic buckets

  • Full service campaign management

  • Automated customer acquisition

  • Track visitor cursor movements

  • Customer retention tools

  • Premium graphic services

Summary

    No key features associated with this application.

FAQs

    Does this service offer an API?
  • No.

  • Who are the main user groups of this service?
  • Main users of Bounce Exchange are medium-sized and large enterprises.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with marketing automation software.

  • What is this service generally used for?
  • This service is used for automated customer acquisition, based on online traffic behaviour analysis.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Email Support.

  • Does this service integrate with any other apps?
  • Integrations: ConvertKit.

  • What platforms does this service support?
  • This is a web-based app.

FAQs

    Who are the main user groups of this service?
    1. Digital Marketers
    2. Data Scientists
    3. Customer Experience Managers
    4. Customer Engagement Managers
    • Head of Brand & Digital
    • Head of Customer Relationship Management
    • Head of Brand Marketing and Planning
    • UX Design Manager
    • Director of eCommerce
    • Group Multichannel Director
    • Head of Loyalty and Personalisation
    • Multi-channel Trading Manager
    • Head of eCommerce
    • Director of Marketing Ops
    • Director of Digital
    • Exec Director of the IMI team (Insights and Marketing Intelligence)
    • Multichannel Director
    • Head of Insights & Acquisition
    • Head of Digital
    • Customer Experience, Voice of the Customer and Measurement Lead
    • Customer Insight and Engagement Manager
    • Customer Experience Insight Manager
    • Senior Customer Experience Manager
    • Director, Customer Proposition
    • Head of Customer Experience
    • Digital Customer Experience Manager
    • Head of Global Customer Experience
    • Head of Customer Marketing and Systems
    • Customer Insight Analyst
    • Head of Service Development and Automation
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we have multi-user groups and role functionality.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, SAS has 24/7 global customer support with optional free and paid education available.

  • What is this service generally used for?
  • Testing and learning with experiments, customer journey optimisation, delivering personalisation and recommendations, using guided digital analytics.

  • Does this service integrate with any other apps?
  • We have open APIs to allow custom integrations with most other tools or apps.

  • What platforms does this service support?
  • This is a software as a service offering built on an open API framework. It can collect data from websites and apps for Android and iOS. Data can be exported into most proprietary third-party open source applications.

  • Does this service offer an API?
  • Yes, a wide range of APIs are available for most functions within the solution.

  • What are some applications this service is commonly used in tandem with?
  • Web analytics tools, CRMs, CMSs, BI and analytics solutions.

Vendor Information

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
63.9k

Other

Who uses Bounce Exchange
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses SAS Customer Intelligence 360
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French, Spanish, Italian, Swedish, Norwegian, Finnish, Portuguese
Regional Restrictions:
None
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