Compare BotXO vs SnatchBot

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About BotXO

BotXO is the first software to enable 24/7 automated customer support, sales and marketing. With a chatbot built on our software you will never leave your customers waiting or miss a sales opportunity again

BotXO is Automated Chat as a Service

Our mission is to help brands provide convenient service & personalized support through conversational interfaces to people, whenever they want it (now) and in the channel they prefer. Our software enables automated chat at scale and our professional services ensure you a positive return on investment and a premium end-user experience.

Unsilo Your Company. Embrace the Conversational Era

The BotXO automated chat software layer connects seamlessly across the platforms you run your business on. From customer care, sales, marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant brand people experience

Serve Your Customers And Employees Better

Messaging is becoming the way for people to connect with brands. It’s a fundamental shift in behaviour and BotXO is here to help you evolve with your customers & employees.

Why BotXO?

BotXO is easy to use for non-coders and flexible for developers. Using virtual assistants and chatbots as ways for people to connect with brands, will not only improve customer experiences and drive organisational efficiency, but also clear the way for more meaningful dialogues between the companies’ employees and customers. We believe this will ultimately improve people’s lives and that is why we’re on a mission to spearhead this evolution.

Contact

Are you interested in experiencing how automated chat can help your business? Order a demo chatbot tailored with your content and let one of our specialists walk you through the opportunities.
BotXO's headquarters are in Denmark and Spain.

About SnatchBot

SnatchBot offers an innovative platform designed to streamline business workflows and communications with a single message-based interface. SnatchBot’s omnichannel platform lets users specify the channels through which they’d like to connect.

The company’s tools support the entire lifecycle of a bot, from developing and testing to deploying, publishing, hosting, tracking, and monitoring. The platform provides robust administrative features and enterprise-grade security that comply with all regulatory mandates.

SnatchBot’s Builder Platform enables businesses to publish chatbots to mobile devices, web apps, and chat services such as Facebook Messenger, SnatchApp (SnatchBot’s proprietary messaging app), Skype, WeChat, Line, Viber, Telegram Messenger, Twilio SMS, and others.

SnatchBot Store is a marketplace fully integrated with SnatchBot's comprehensive bot-building platform that provides ready-for-use templates for a wide variety of chatbot use cases, including but not limited to customer service, banking, travel and tourism, and e-commerce.

SnatchBot Store is comprised of two parts: Bot templates and Bot directory. In the Bot template section, enterprises can access customizable, task-specific, and pre-built bots in a variety of areas and sectors. Users can simply choose a template that fits their needs and begin using their bot immediately. The bot directory includes established bots which can be added to your preferred channels with a single click.

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Summary

  • Intuitive BotXO AI Chatbot Builder & AI Manager made for line of business people.

  • Proprietary, state-of-the-art, multilingual AI able to detect any language your customers speak, and able to respond in English, Spanish, German, Italian, Portuguese, French, Dutch, Polish, Finnish, Swedish, Norwegian, Danish and more.

  • 24.000+ pre-made sentences and sentiment analysis to understand what your customers want and how they feel.

  • No or low coding integrations: template integrations configurable by customer service and marketeers, and low-code configuration for new integrations, effectively decreasing up to 90% of development time.

  • Configurable chat widgets: multiple, no-coding chat widget options for your website, mobile app or via API and URL.

  • Hyper personalisation: mix website meta data, CRM data and behavioural data to segment users and personalize any conversation.

  • Rich analytics tool to understand user journeys and improve performance.

  • Multiple REST APIs for AI training, chatbots, reporting, conversation triggers and more.

  • From do it yourself to end-to-end solution: Get the help you need from the BotXO customer community, BotXO humans, BotXO Supportbot or our partner network.

  • Extensive, continuously updated documentation, how-to videos and deep-dive guides.

Summary

    No key features associated with this application.

Pricing

BotXO ESSENTIAL

$550.00
1 user(s) / month
Included in plan:
  • All essential features
  • 1 live* bot
  • Unlimited chats
  • Standard terms

BotXO BUSINESS

$860.00
unlimited user(s) / month
Included in plan:
  • All essential features+
  • 3 live* bots
  • Unlimited chats
  • Platform User Roles
  • Analytics API
  • Conversational AI API
  • Standard terms

BotXO ENTERPRISE

$3,300.00
unlimited user(s) / month
Included in plan:
  • All essential features+
  • 5 live* bots
  • 500,000 chats** / month
  • Platform User Roles
  • Analytics API
  • Conversational AI API
  • Advanced Monitoring
  • Single-Sign-On
  • Enterprise terms, SLA and guaranteed uptime

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • BotXO is a powerful chatbot builder that enables 24/7 automated customer support, sales and marketing. With a chatbot built on our software, you will never leave your customers waiting or miss a sales opportunity again. Our mission is to help brands provide convenient service & personalized support through conversational interfaces. BotXO enables automated chat at scale and our professional services ensure you a positive return on investment and a premium end-user experience.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • BotXO works with multiple messaging channels such as Skype, Zendesk, Facebook Messenger, Slack, and more to reach a wide range of customers through one chatbot. The system also comes with a broadcasting tool, which provides businesses with an outlet to send push notifications to their customer base through social channels, chat, and email regarding product updates, discounts, deals, and more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We offer video tutorials as well as documentation. We also offer customer support.

  • Who are the main user groups of this service?
  • Any company needing to provide Customer Care can benefit greatly from an AI chatbot. From E-commerce / Webshops to any organization that is looking to improve their online customer service.

FAQs

    What are some applications this service is commonly used in tandem with?
  • SnatchBot’s Builder Platform enables businesses to publish chatbots to mobile devices, web apps, and chat services such as Facebook Messenger, SnatchApp (SnatchBot’s proprietary messaging app), Skype, WeChat, Line, Viber, Telegram Messenger, Twilio SMS, and others.

  • What platforms does this service support?
  • SnatchBot’s Builder Platform enables businesses to publish chatbots to mobile devices, web apps, and chat services such as Facebook Messenger, SnatchApp (SnatchBot’s proprietary messaging app), Skype, WeChat, Line, Viber, Telegram Messenger, Twilio SMS, and others.

  • Does this service integrate with any other apps?
  • Yes, it does.

  • Who are the main user groups of this service?
  • B2B & B2C across 12 sectors: E-commerce, Customer Service, IT, Brands, Healthcare, Education, Government, Banking, Hospitality, IoT, Airline and Insurance.

  • What is this service generally used for?
  • Improve productivity and reduce costs while Increasing Customer Engagement and Customer Experience.

  • Does this service offer an API?
  • Yes, it does.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our website includes a detailed documentation page and tutorials. We also provide free support.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
HERZLIA PITUACH
Employees:
51-200
Likes:
Followers:
31.7k

Other

Who uses BotXO
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Danish, Spanish, Italian, French, Dutch, Polish, Romanian, Finnish, Swedish, German, Norwegian
Regional Restrictions:
No restrictions.

Other

Who uses SnatchBot
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, German, Spanish, Hebrew, Chinese
Regional Restrictions:
No restrictions.
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