BotXO is the first software to enable 24/7 automated customer support, sales and marketing. With a chatbot built on our software you will never leave your customers waiting or miss a sales opportunity again
BotXO is Automated Chat as a Service
Our mission is to help brands provide convenient service & personalized support through conversational interfaces to people, whenever they want it (now) and in the channel they prefer. Our software enables automated chat at scale and our professional services ensure you a positive return on investment and a premium end-user experience.
Unsilo Your Company. Embrace the Conversational Era
The BotXO automated chat software layer connects seamlessly across the platforms you run your business on. From customer care, sales, marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant brand people experience
Serve Your Customers And Employees Better
Messaging is becoming the way for people to connect with brands. It’s a fundamental shift in behaviour and BotXO is here to help you evolve with your customers & employees.
Why BotXO?
BotXO is easy to use for non-coders and flexible for developers. Using virtual assistants and chatbots as ways for people to connect with brands, will not only improve customer experiences and drive organisational efficiency, but also clear the way for more meaningful dialogues between the companies’ employees and customers. We believe this will ultimately improve people’s lives and that is why we’re on a mission to spearhead this evolution.
Contact
Are you interested in experiencing how automated chat can help your business? Order a demo chatbot tailored with your content and let one of our specialists walk you through the opportunities.
BotXO's headquarters are in Denmark and Spain.
About Mitra
Mitra is an AI engine that integrates advanced technology like machine learning and natural language processing to learn new patterns of fraud. Mitra evaluates every transaction or ‘order’ received by the business on more than 200 variables such as IP Address, device fingerprint, velocity, global history, zip code rating, transaction patterns, and much more in less than 200 milliseconds and generates red/green flags with the risk score feature.
Features
A/B Testing
Analytics
API
Calendar Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Multi-User
Notifications
Scheduling
SEO
Features
A/B Testing
Analytics
API
Calendar Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Multi-User
Notifications
Scheduling
SEO
Summary
Intuitive BotXO AI Chatbot Builder & AI Manager made for line of business people.
Proprietary, state-of-the-art, multilingual AI able to detect any language your customers speak, and able to respond in English, Spanish, German, Italian, Portuguese, French, Dutch, Polish, Finnish, Swedish, Norwegian, Danish and more.
24.000+ pre-made sentences and sentiment analysis to understand what your customers want and how they feel.
No or low coding integrations: template integrations configurable by customer service and marketeers, and low-code configuration for new integrations, effectively decreasing up to 90% of development time.
Configurable chat widgets: multiple, no-coding chat widget options for your website, mobile app or via API and URL.
Hyper personalisation: mix website meta data, CRM data and behavioural data to segment users and personalize any conversation.
Rich analytics tool to understand user journeys and improve performance.
Multiple REST APIs for AI training, chatbots, reporting, conversation triggers and more.
From do it yourself to end-to-end solution: Get the help you need from the BotXO customer community, BotXO humans, BotXO Supportbot or our partner network.
Extensive, continuously updated documentation, how-to videos and deep-dive guides.
Summary
No key features associated with this application.
Pricing
BotXO ESSENTIAL
$550.00
1 user(s) / month
Included in plan:
All essential features
1 live* bot
Unlimited chats
Standard terms
BotXO BUSINESS
$860.00
unlimited user(s) / month
Included in plan:
All essential features+
3 live* bots
Unlimited chats
Platform User Roles
Analytics API
Conversational AI API
Standard terms
BotXO ENTERPRISE
$3,300.00
unlimited user(s) / month
Included in plan:
All essential features+
5 live* bots
500,000 chats** / month
Platform User Roles
Analytics API
Conversational AI API
Advanced Monitoring
Single-Sign-On
Enterprise terms, SLA and guaranteed uptime
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes.
What is this service generally used for?
BotXO is a powerful chatbot builder that enables 24/7 automated customer support, sales and marketing. With a chatbot built on our software, you will never leave your customers waiting or miss a sales opportunity again. Our mission is to help brands provide convenient service & personalized support through conversational interfaces. BotXO enables automated chat at scale and our professional services ensure you a positive return on investment and a premium end-user experience.
Does this service offer an API?
Yes.
Does this service integrate with any other apps?
BotXO works with multiple messaging channels such as Skype, Zendesk, Facebook Messenger, Slack, and more to reach a wide range of customers through one chatbot. The system also comes with a broadcasting tool, which provides businesses with an outlet to send push notifications to their customer base through social channels, chat, and email regarding product updates, discounts, deals, and more.
Does this service offer guides, tutorials and or customer support?
Yes. We offer video tutorials as well as documentation. We also offer customer support.
Who are the main user groups of this service?
Any company needing to provide Customer Care can benefit greatly from an AI chatbot. From E-commerce / Webshops to any organization that is looking to improve their online customer service.
FAQs
Does this service offer an API?
Yes.
What platforms does this service support?
It supports platforms like Magento, Shopify, and website domains.
What is this service generally used for?
Thirdwatch's AI Engine - Mitra catches E-Commerce Frauds in real time using AI.
Does this service offer multi-user capability (e.g. teams)?
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