Compare BotPenguin vs Smartsupp

BotPenguin 14 Customer Chat	Smartsupp 9 Customer Chat
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Crozscore 85% what is this? User Happiness: 100% Press Buzz: 45% User Trend: interest rising	Crozscore 87% what is this? User Happiness: 87% Press Buzz: 50% User Trend: interest rising
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About BotPenguin We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns. You can take BotPenguin up a notch or several with key integrations like , Hubspot, Salesforce, Simplybook, and Google Calendar. Got custom tools to connect? Simply, ask and ye shall receive. Empowered by cutting-edge NLP and conversational AI, BotPenguin is the ultimate all-in-one chatbot solution. With zero development time, no coding required, and no setup costs, it's the perfect choice for your business's communication needs!	About Smartsupp Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.
Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial	Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial
Summary No key features associated with this application.	Summary Answer visitors' questions instantly Improve customer relations Increase conversion rate (impact of Smartsupp on conversion rate is measurable in Google Analytics) Understand behavior of your customers
	Pricing Starting from: $20.00/month Credit card required: No FREE : Free forever with unlimited number of agents STANDARD : €20 monthly, includes everything in FREE plus some extra features PRO : €30 monthly, includes everything in STANDARD plus more advanced features ULTIMATE : €239 monthly, an enterprise solution for advanced support and sales teams FREE Free Included in plan: Live Chat FB Messenger Integration Automatic messages Unlimited agents FREE Free Included in plan: Live chat Unlimited agents FB Messenger integration Automatic messages FREE Free Included in plan: Live chat FB Messenger integration Automatic messages PRO $30.00 unlimited user(s) / month Included in plan: Teams of agents User roles Multi language Automatic segmentation Advanced branding options Detailed team statistics STANDARD $20.00 unlimited user(s) / month Included in plan: Chatbot for automations Chatbots for lead generation Basic statistics Office hours Customer satisfaction rating Engage visitors STANDARD $20.00 unlimited user(s) / month Included in plan: Chatbots for automations Chatbots for lead generation Basic statistics Office hours Customer satisfaction rating Engage visitors STANDARD $20.00 unlimited user(s) / month STANDARD $20.00 unlimited user(s) / month Included in plan: Chatbots for lead generation Basic statistics Office hours Customer satisfaction rating Engage visitors
FAQs Does this service offer guides, tutorials and or customer support? Yes Does this service integrate with any other apps? We can do any custom Integration with Native API What are some applications this service is commonly used in tandem with? All Crm we can do any custom Integration with Native API Does this service offer multi-user capability (e.g. teams)? Yes Who are the main user groups of this service? E-Commerce Vehicle Rentals Real Estate Logistics On-Demand Industry Travel Agencies Event Planners Insurance Healthcare Maintenance services Shuttles Does this service offer an API? We can do any custom Integration with Native API What platforms does this service support? Web What is this service generally used for? Answer queries, Generate leads, Book appointments, BotPenguin, a chatbot for website is there to take your business to new heights.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 359	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 389
Other Who uses BotPenguin Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English Regional Restrictions: No restrictions.	Other Who uses Smartsupp Freelance Startups SMEs Agencies Desktop Platforms: Web App Languages: English, French, Spanish, German, Dutch, Italian, Czech, Polish, Hungarian, Russian, Portuguese, Danish, Turkish, Chinese, Norwegian, Romanian Regional Restrictions: No restrictions.